Rated 4.2 out of 5 by 246
Rated 5.0 out of 5.0 by Eugene 70 Relax getaway
When I made reservation for the 19th on that day I wanted to bring a friend for lunch on that day you did not have a lunch program only the morning hours and evening hours , I would suggest having a lunch program on weekend only Fri ==Sunday for guest and travelers might stop in to hve lunch.
May 23, 2015
Rated 5.0 out of 5.0 by IrishAyes Excellent experience
This was a weekend stay, and everything about the hotel stay was positive -- friendly and helpful staff, clean room, nice ambiance and convenient location. While I wish that Gold or Platinum IHG Rewards members would receive a voucher for breakfast, the on-site restaurant is very nice with good food and fast, efficient service. Overall, highly recommended.
May 22, 2015
Rated 5.0 out of 5.0 by Bob5678 Best hotel in McHenry County
What a wonderful place to relax.. Rooms are quiet and comfortable. Staff is helpful in all requests. The service and sparkling conversation by Heidi in the bar area was priceless..
May 20, 2015
Rated 1.0 out of 5.0 by country inn next time very poor customer service
After my stay, I realized I had left a jewelry box in room.
I called the facility 5 TIMES and each time I was told someone would check housekeeping but NOT Once did I receive a call back.
The room sofa had stains on it.
The toilet seat was rickety and seemed to come from the dollar store.
I will never stay there again although the location is great.
Good luck if you happen to leave anything behind...you will never hear from the staff.
May 20, 2015
Rated 5.0 out of 5.0 by mr. fc great service
excellent service , clean rooms, helpful staff, beautiful setting of the grounds, general location gives appearance and feeling of relaxation.
May 20, 2015
Rated 4.0 out of 5.0 by kljohnson7703 Great meeting place
I was here for a work conference. Great meeting rooms with excellent food and beverage staff. Rooms were clean and beds were comfortable. Only thing that could be improved is having a fridge and microwave available in the room without an additional charge.
May 18, 2015
Rated 4.0 out of 5.0 by Kayman Steady
I say 'steady' for this location because it's clean and the staff is vey friendly and helpful. I believe that the hotel itself is getting close to needing a little facelift. The gym area has lost a few items since I started staying there, but what's there works. The staff, the location and the cleanliness keep me coming back, but I'd like to see the appearance updated some.
May 11, 2015
Rated 4.0 out of 5.0 by hallsey Service was very good, room was comfortable!
Very much enjoyed our stay at the Holiday Inn. Staff was very polite and professional, made check in easy and fast.
Everything about the experience was good, however, the only complaint my wife and I had was that the toilet was very small and VERY LOW to the ground making it difficult for us and I'm sure others have that same experience.
May 8, 2015