Rated 4.1 out of 5 by 274
Rated 5.0 out of 5.0 by jhjohn Nicest hotel experience I've had all year.
Lovely, well managed property and staff. Silvio in the restaurant is a real asset; extremely attentive and accomodating. The front desk staff were all professional and very helpful. The pool room at this property is outstanding, and the surrounding grounds are very well landscaped. Overall a high quality choice, at a very reasonable price.
July 21, 2015
Rated 2.0 out of 5.0 by HadABadVisit Dirty, old - try a different hotel
I stayed here twice in the last month because I thought it was the only hotel in the area. Unfortunately I learned later that there were other choices.
The first room was incredibly dirty, especially the bathroom. I checked in late at night and didn't complain much, I just wanted to get some sleep. I picked up some cleaning supplies and cleaned the bathroom myself, as it was very dirty, and had long hairs in it.
On the second short stay the bathroom was again dirty, and one of the beds was way too soft too sleep in.
Also, on the first stay the fire alarm went off twice in the morning, and we had to evacuate the building both times.
I can't comment on the rest of the hotel, I didn't really see it.
I'll try a different hotel on my next visit.
July 18, 2015
Rated 2.0 out of 5.0 by Jelly616 Could have been cleaner
Our room wasn't cleaned thoroughly when we arrived. The bathroom was unclean and there was food on the floor. I stayed here because I attended a wedding in Crystal Lake. I was given a little bit of a hard time when asking for things at the front desk, i was helping out the bride and trying to get her a nice room for her wedding night. My stay wasn't awful, but I wish this hotel would have been more accommodating to my friend, the bride. As a heads up, this hotel has a smoking floor which really smells pretty bad.
July 16, 2015