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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: CHICAGO
  • Distance From Hotel: 40.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • MasterCard
  • Visa

Accessibility

Accessibility

  • Number of Rooms:7
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

Pet Policy

Pet Policy

The Holiday Inn Crystal Lake is a Pet Friendly hotel with the following requirements: that your pet be less than 25 lbs and to be aware that the hotel rooms are located on the 2nd Floor in our Smoking Rooms. Nightly fee is applied.
Pet deposit amount  25.00  USD  per stay
Pet fee amount  25.00  USD  per night

What's Nearby

What's Nearby

Attraction:
Brunswick Zone XL
Distance From Hotel:0.0MI

Parking

Parking

  • Number of parking spaces:500
  • Car Parking Available
  • Complimentary parking to all guests

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2012
  • Total number of rooms:197
  • Total number of suites:16
  • Total number of rooms with only one bed:97
  • Total number of rooms with only double beds:79
  • Total number of non-smoking rooms:144
  • Total number of rooms for the physically challenged:7
  • Executive rooms
  • Interior corridor
  • Total number of floors:6
  • FEMA Property Number:IL0121

Crystal Lake Holiday Inn

No matter what brings you to the area, you're sure to have a great time. Crystal Lake is located 40 miles northwest of downtown Chicago and is a suburb with a charming personality. There is so much to do and see, and you can begin at our Crystal Lake hotel. The Holiday Inn Chicago NW Crystal Lake Conference Center is situated on the banks of Acorn Lake and boasts grand views of the beautiful scenery common to the Chicago area. Our hotel's 11,200-square-foot ballroom
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Crystal Lake Holiday Inn

No matter what brings you to the area, you're sure to have a great time. Crystal Lake is located 40 miles northwest of downtown Chicago and is a suburb with a charming personality. There is so much to do and see, and you can begin at our Crystal Lake hotel. The Holiday Inn Chicago NW Crystal Lake Conference Center is situated on the banks of Acorn Lake and boasts grand views of the beautiful scenery common to the Chicago area. Our hotel's 11,200-square-foot ballroom makes a fantastic location for events, whether they're big meetings or trade shows, weddings or banquets, or small business pow wows and sales pitches. We're also near major companies like Snap On Tools, Sage Products, Affinia and Cardinal Health If you're in town for pleasure, our Crystal Lake, IL hotel's proximity to area attractions makes it ideal. You can visit nearby places such as the historic Dole Mansion, Raue Center for the Arts, Grand Victoria Casino and the Algonquin Commons shopping center, or travel just a little bit further to visit downtown Chicago and all that the city has to offer. When you find yourself in the Chicago area, our hotel's amenities are what help make your stay a great one. You can work out in the fitness center, enjoy the indoor pool, find souvenirs at the gift shop and enjoy a delicious meal at Three Oaks Lodge Restaurant, where kids 12 and under eat free. Make reservations today!
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Features
Conference space spanning 19,500 square feet, our Crystal Lake, IL hotel's ballroom is perfect for your event, whether it is a celebration or all about business. Restaurant with room service available for breakfast and dinner. Lobby bar open every evening featuring locals brews, food options and a beautiful view. Large indoor pool and enterprise car rental. Newly appointed business center.

Guest Reviews

Rated 4.1 out of 5 by 263 reviewers.
Rated 2.0 out of 5.0 by Many Problems I stayed at the Holiday Inn June 19, 2015 for two nights in Crystal Lake, Illinois, and had the following problems: • Upon checking in, I was required to agree to follow and to sign a list of guest rules, which were not enforced upon the guests in bar who were screaming at 1 a.m. • Mattresses on both beds looked well-worn, flat and were very hard. • The telephone did not work and I had to use my cell phone to call the front desk. • Displayed the ‘do not disturb’ sign until I left at 10:30 am (June 20), when I put it inside. I came back to the room at 11:30 pm to discover the room had not been cleaned. • The water had a terrible stink. I stayed in this hotel two years ago and the water was fine. I do not know if this is a city problem or unique to the hotel, but I did not have the issue anywhere else in the area. When I called the front desk to request clean towels and to inform them that the room had not been serviced, the woman on duty was indifferent. I left at 3 am June 21, 2015, so I had no opportunity to speak with management. After arriving home, I called IHG corporate to voice these concerns and, Eddie, the representative, justified or excused everything, except for the condition of the mattresses, which he said would be investigated. He also implied that the room was not cleaned because I used the ‘do not disturb’ sign and missed my opportunity of having it serviced, as housekeeping would not want to disturb me. When I asked Eddie what time the sign should be removed to ensure the room cleaning, he would not answer. I spoke to him for several minutes, but he kept taking the conversation in circles. I told him I was dissatisfied and wanted a partial refund which he refused. It was a very frustrating conversation. He assigned the case as: i.d. #92354010. I photographed the service guarantee sign posted in the restroom, which is below: June 26, 2015
Rated 3.0 out of 5.0 by Resturant needs help! You have the most beautiful restaurant,. The room and view are wonderful. Unfortunately the service and food are poor at best. The night of our visit the restaurant was not busy. Our party included two adults and 2 children. The waiter made many errors from drink order to food order. It took us 1 1/2 hours start to finish to eat. The kids ate off of the kids menu the adults had sandwiches...what took so long to be served is beyond me. We have eaten here before with not much better results. When we have our grandchildren with us it makes it convenient to eat at the hotel. If we stay here again we will have to rethink that! The rooms were very musty! Front desk staff was excellent. We needed adjoining rooms which on a very busy night he was able to accommodate. We were very pleased with his ability to make that happen for us. June 25, 2015
Rated 4.0 out of 5.0 by Great beds and pillows We chose this location for access to shopping and restaurants. The hotel was lovely. The entry is well designed and easily accessible. The pool was big and well maintained. The bar was nice and so was the restaurant. The best part was the beds and pillows. The room was quiet and we were on the first floor which in other places we have stayed are usually noisy. June 24, 2015
  • 2015-06-29T06:59:45.518-05:00
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