Rated 4.1 out of 5 by 245
Rated 5.0 out of 5.0 by IrishAyes Excellent experience
This was a weekend stay, and everything about the hotel stay was positive -- friendly and helpful staff, clean room, nice ambiance and convenient location. While I wish that Gold or Platinum IHG Rewards members would receive a voucher for breakfast, the on-site restaurant is very nice with good food and fast, efficient service. Overall, highly recommended.
May 22, 2015
Rated 5.0 out of 5.0 by Bob5678 Best hotel in McHenry County
What a wonderful place to relax.. Rooms are quiet and comfortable. Staff is helpful in all requests. The service and sparkling conversation by Heidi in the bar area was priceless..
May 20, 2015
Rated 1.0 out of 5.0 by country inn next time very poor customer service
After my stay, I realized I had left a jewelry box in room.
I called the facility 5 TIMES and each time I was told someone would check housekeeping but NOT Once did I receive a call back.
The room sofa had stains on it.
The toilet seat was rickety and seemed to come from the dollar store.
I will never stay there again although the location is great.
Good luck if you happen to leave anything behind...you will never hear from the staff.
May 20, 2015