Rated 4.5 out of 5 by 77
Rated 5.0 out of 5.0 by haunted in algonquin excellent service very clean comfortable bed
A great place to stay in the Algonquin area. ask for room 305 for the fun haunted room effect. The dresser doors seem to open all by themselves.
June 24, 2014
Rated 5.0 out of 5.0 by ImpalaLil Nice, Clean Hotel
Good staff, nice breakfast, good rooms. Located by lots of shopping
June 18, 2014
Rated 5.0 out of 5.0 by Momoftwoboys Clean room, good breakfast
The title says it all.
The room was nice and clean, the bathroom was large, and the complimentary breakfast the next day was convenient and delicious.
June 12, 2014
Rated 5.0 out of 5.0 by Jomedic Great stay and experience
Everything about this stay was great from the moment we walked in the door to the smiling reception. The bed was nice, the room was clean and it was all we expected our stay to be. Nice job!
June 10, 2014
Rated 2.0 out of 5.0 Toilet running and lousy air conditioning
1) Toilet was continuously running
2) Air conditioning was lousy
3) The TV was limited at such a low volume, we couldn't hear it in bed.
June 6, 2014
Rated 4.0 out of 5.0 by vcarl Comfortable bed and room
Very good choice. I had very good spleepings here, maybe one thing that I would change is the ability to open the windows, which I think cannot be absolutely replaced by a simple climatizer, which by the way it's very noisy during the night if you want to adjust the room's temperature (you have no other way because of the window locked), the solution was to bring with me ear plugs. Breakfast is quite good, I would like to see few more things, but it is ok even like this. The staff is good too, no particular issue or bad thing to notice.
May 19, 2014
Rated 3.0 out of 5.0 by Martha1222 Noise continues to be an issue
I try to stay at this property because it is close to family when I am visiting. I have had numerous issues with noise at night. People running up and down the stairwells, hallways and slamming doors after 11 pm. I have always called the front desk but not much seems to happen. This hotel also hosts a lot of traveling youth sports teams and I have also run into out of control kids making a lot of noise all day long. Again, I complained, got an apology, but not much else. On my last visit I too had an incident where housekeeping was right next door when I left my room at 9:45 am. I returned at 4 pm and my room had not been touched. I was very tired and needed to catch a quick nap before heading out for a dinner. Sitting in the lobby for 30 minutes did not improve my disposition. I am returning to the area again this weekend and will be giving a different property a try.
It won't be as close to family, but maybe my sleep will be more peaceful.
May 12, 2014
Rated 5.0 out of 5.0 by Gayle 61 Wonderful stay
Our stay at the Holiday Inn, Algonquin was very enjoyable. The staff was very friendly and helpful. Our room was always clean and comfortable. The staff did a wonderful job keeping our room clean, and was always friendly. The hotel was quiet and we were able to rest comfortably. The breakfast was good, and there was a variety for everyone. This is our choice of hotels when we visit the area and have stayed several times before. The desk clerk was always friendly as we went in and out of the hotel, and greeted us each time.
April 28, 2014
Rated 4.0 out of 5.0 by sandee72 management staff great
when we left the room on our first morning the cleaning staff was right next door. (9:30 am)
we returned 5 hours later and our room had not been done. we were exhausted and took our naps anyway. housekeeping knocked and came in during our nap. we told them to not do the room. that was 3:30 pm.
our 2nd morning I got the newspaper off the floor outside our door. there was a distinct dust line at the edge of the wall. your housekeeping staff needs to get a better vacuum and pay close attention to places where dust gathers. I have to do this in my own home so believe me I do not like seeing it in your hotel hallway. it leads me to conclude the room may not be clean.
March 30, 2014
Rated 4.0 out of 5.0 by Wegs3 Comfort and relaxing
First if all, Ben at the front desk was exceptional. So friendly and super efficient! Our stay was most enjoyable...pool was the best! Rooms were clean, service was great. Kids loved the free breakfast! Will do this again. We loved our stay cation!
March 30, 2014
Rated 5.0 out of 5.0 by Wegs3 Relaxation
Spent a relaxing night and day with my son and a friend of his. Didn't want to venture too far, so we chose this location. Had a nice little stay-cation...away from home, change of scenery, it was very nice. Enjoyed the pool and I was able to get a few things accomplished that I couldn't being at home. Accommodations were great! Couldn't find a cheaper rate though it was advertised in the site when I first logged in. Wireless connection kept dumping me. No one knew why. Overall though, it was very nice. Wouldn't mind doing it again...maybe just myself for some sanity time.
March 29, 2014
Rated 4.0 out of 5.0 by Chili1961 Comfort room
The room was great and the beds were comfortable. Yes.
March 26, 2014
Rated 5.0 out of 5.0 by LuLu14 AWESOME Hotel!!!!!
I stay at this hotel quite often as it is near family that I visit. The staff is SO friendly! Especially, Ashley, Karen, & Cara! The GM-Ben is also wonderful! The Housekeeping Staff is awesome as well-everything is spotless in the room and throughout the whole hotel! The pool is a perfect temperature & the hot tub is very relaxing! Check out one of their Jacuzzi Suites sometime as they are wonderful! TONS of shopping & excellent restaurants nearby! And you can't beat their free hot breakfast! Quite delicious & a little something different every day. They definitely run a 1st Class Operation there! Kudos to all of the staff!!!!!
March 15, 2014
Rated 5.0 out of 5.0 by Travelin'Karen Nice Surprise
I stayed at the Holiday Inn Express as part of a wedding party, and it was a nice surprise. Staff was extremely friendly and helpful. the rooms were a generous size and well appointed. Everything was very clean. I thoroughly enjoyed my stay.
March 12, 2014
Rated 4.0 out of 5.0 by Quipy Very noisy
We are older and we're put in a room right by the pool...the hot tub was right next to our room and became extremely noisy at 11:00 at night...woke me up. Then around 12:00 apparently a fight broke out in room above us and police had to be called.... Never got any sleep that night....terrible experience. I am sure this was not usual, but should have been compensated with a free night for our inconvenience.
March 7, 2014
Rated 5.0 out of 5.0 by ralph 43 Great experience!!!!!
Could not of had a better stay! Staff was the best in every way and would go out of their way to find directions, make changes to my reservations even though I made 4 of them, and kept the best attitude the 3 days of my stay!!!!!!!!!!!!!!! Everything was clean, breakfast was great, and the ladies @ the breakfast bar did a fantastic job!!!!!!!!!!!!!!! I will stay there every time we visit our son.
February 18, 2014
Rated 5.0 out of 5.0 by MM87 Best Hotel
This is the best hotel that i have stayed in, my girlfriend also said the same thing, the staff was great, the room felt like it was a getaway, the value of the rooms were great as well
January 6, 2014
Rated 5.0 out of 5.0 by Fairminnie Friendly, helpful staff, great breakfast, comfortable room
Stayed here over Christmas 2013 and loved it. The staff were all very welcoming, the room was quiet and cozy. Excellent location- close to all the shops and restaurants.
December 29, 2013
Rated 4.0 out of 5.0 by Alan R. As anticipated
Welcome by staff, clean room and utilities working. Just what we were looking for on an overnight stay.
December 29, 2013
Rated 5.0 out of 5.0 by dianeog Our Holiday Favorite
Great great place. We stay here everytime we visit family in the area. Staff is wonderful and rooms are very nice.....I wish I could buy a chair/ottoman like the ones in the rooms--SO comfy!!
December 29, 2013
Rated 4.0 out of 5.0 by Montana girl Great front desk
We spent Christmas eve - the woman at the front desk could not have been any nicer!
Will stay there again
December 29, 2013
Rated 5.0 out of 5.0 by TobyBassett VERY GOOD
Have not been in a hotel for years because we have a 5th wheel but here in the Chicago area trailer parks are not open in Dec. so we had to get a hotel. We had a great room and the people were very great. The breakfast was super and the place was very clean. Would recommend and was a very positive time. Thanks gang.
December 27, 2013
Rated 5.0 out of 5.0 by Mother200105 Great hotel!!
We had my daughters 12th bday party here, even though we live 20 minutes away and easily could have had her party at home. :-)
My daughter has a winter bday and wanted to swim and our pool is closed for the winter, so we did a hotel party with 4 friends.
The pool was warm(huge surprise to us) and clean. The hot tube was hot but not too hot. It truly was a great hotel and cheap for what you got. Breakfast in the morning was free, but could use a little more variety. We are gluten free and the only thing that was gluten free was the eggs and sausage patties. But all in all they had, biscuits, pancakes, danish, cereal, eggs, sausage, sausage gravy. Lots for those who are not allergic to gluten. Holiday Inn was a great place and we will be back! We will also highly recommend it!!
December 18, 2013
Rated 5.0 out of 5.0 by Oblivian Great Front Desk Staff
Karen is someone who genuinely cares about people. She demonstrates compassion and good listening skills. Satay is really on top of things and is a good ambassador for the brand.
Lori will do all she can to make your stay enjoyable. All are good people.
December 18, 2013
Rated 5.0 out of 5.0 by Ray19 very pleasant
Stayed with the fam for a weekend Christmas shopping trip. Picked this location because it's sort of between Woodfield and Gurnee Mills. I was hoping for some snow to highlight the woodsy vicinity around the hotel. God came through; it was beautiful. Very friendly and helpful staff. Overall, very pleasant stay.
Note to housekeeping, sorry about the pizza sauce on the sheets.
December 17, 2013
Rated 5.0 out of 5.0 by Todd66 Clean, great staff
The front desk staff made check-in and check-out a snap. The breakfast was the best I've had in a hotel, the food and coffee were fresh and constantly refilled. Our kids enjoyed the pool area. The cleaning staff did an excellent job during our multiple night stay. We forgot a toothbrush, and one was provided immediately. The hotel is close to many restaurants and shopping. Great experience. We'll be back.
December 12, 2013
Rated 5.0 out of 5.0 by SLM1 Clean, comfortable, excellent staff
We enjoyed our stay over the Thanksgiving holiday! Very clean room, super staff, and great price! We look forward to doing this again soon! PS: The breakfast was first rate, hot food, and a big variety! Kudos to you all - you are a top rate group of people! Thanks!
December 2, 2013
Rated 5.0 out of 5.0 by CC247 Great Experience
The staff was very attentive and helpful. I would definitely recommend this hotel.
November 27, 2013
Rated 5.0 out of 5.0 by Todd70 Great Service
Staff was very nice and the pool was very clean. Great place to stay the night.
November 23, 2013
Rated 4.0 out of 5.0 by lorin1913 Great Location
This hotel was great, the staff was very accommodating, and the location is great close to shopping, and dinning
November 20, 2013