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Rated 3.7 out of 5 by 23 reviewers.
Rated 1.0 out of 5.0 by The service was poor Noah liked the service, because in this place never recognize our platinum partner level. Also I must mention that the room 313 which was assigned to me had a flea on the bed. It is unpleasant to realize that not care about keeping this place cleaned up. I send you a picture of the pest the room I was assigned. note: the above mentioned drawback, if I got room change. February 10, 2014
Rated 5.0 out of 5.0 by The maid stole my watch. Everithing was Great but on my 2nd day of stay the house keeper stole my 450 usd wired Seiko watch and the Manager Mr. Hernandez would not even talk to me. January 15, 2014
Rated 5.0 out of 5.0 by excelent service, great people. Very confortable, human capital exceded MY expectations as always in this hotel. Beds were not so confortable as other ocations but pillows are excelent. I really like this hotel because of the kindness of its personnel. MY Kids love the warm water of the pool. December 29, 2013
Rated 5.0 out of 5.0 by Excellent Choice for Business Meeting The Holiday Inn Cuernavaca is a very relaxing choice for both business and pleasure. During my recent business trip I used the business center for an informal meeting with my business travel colleagues. It was quite and effective for our work-related needs. The outdoor area is quite nice. Well landscaped with rock falls, fish-ponds and a variety of local vegetation. We took an opportunity and found the variety of food on-site to be well-priced and good quality. If you have an opportunity, please request the 6th floor rooms. They are spacious, equipped with a whirlpool tub, and have a great view of the courtyard. Taxis are available outside the Holiday Inn. Diana (Front Desk) was kind enough to allow us to keep our large luggage in storage while we finished our meeting with a local automobile manufacturer. Please support the Holiday Inn Cuernavaca. You will not be disappointed. December 24, 2013
Rated 4.0 out of 5.0 by Excelent for weekend Great place for a weekend. Great pools, beatiful gardens and excelent service. Sunday brunch buffet its great but a little expensive November 6, 2013
Rated 4.0 out of 5.0 by Unexpected luxury in the land of Eternal Spring We selected this location for all the right reasons: Price, quality, ambience and value. We stayed for three nights and were so very pleased with the food and beverage offerings. The room was modern and very clean. Only down-side was a very modern smoke/CO detector with a Xenon high intensity light......right over the top of the king sized bed......was like sleeping on an airport runway with the blinking lights. Pablo and Diana at the front desk were most attentive and arranged many of our concierge type activities. Security was top notch and we very much enjoyed the ambience of the pool setting, the restaurant and the staff. Definitely would return. October 31, 2013
Rated 5.0 out of 5.0 by very Kind personnel in all areas! We Spent a 3 days weekend with superior KINDNESS!! Congratulations to all Personell!! October 24, 2013
Rated 5.0 out of 5.0 by Very Good AWSOME Sunday Buffet. Some traffic noise around lobby area. Great for business or pleasure. October 2, 2013
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