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Rated 4.0 out of 5 by 252 reviewers.
Rated 3.0 out of 5.0 by No heat The heat did not work and the Internet was nonexistent. The employees are friendly. The hotel is dated. November 22, 2014
Rated 5.0 out of 5.0 by Comfortable and clean. We were on an extended group bus trip, so did not book the hotel ourselves. We were very happy with this stay. Had one meal at the restaurant next door, who accommodated all 23 of us, and one meal at Kem's on the hotel premises. The "Happy Hour" was a surprise to us and very enjoyable. Some of our group did not hear about it and were a little disappointed that they did not get to enjoy the free food and drinks. Overall, a very nice hotel, and we would stay here again. November 22, 2014
Rated 5.0 out of 5.0 by Nice service Nice big room. courteous staff. good location. Really good service. clean November 21, 2014
Rated 5.0 out of 5.0 by Great location Perfect location for American Airlines Center and Kennedy Memorial. Very quiet with gold mattress, pillows and TV. The room was slightly dated, but not too much. Overall very clean. Highly recommend if visiting Dallas for leisure. November 19, 2014
Rated 3.0 out of 5.0 by rude and unwelcome front desk. Not helpless - Wirelesss or internet was not working. - helpless front desk lady. - November 18, 2014
Rated 2.0 out of 5.0 by Old and outdated. This hotel needs a lot of TLC. Is is very old and outdated. I had to be moved to another room because the thermostat was stuck at 72. The rooms are not setup for business travelers. The front staff was very nice. The wait staff were not well trained and were more like you would get a Lubys. Overall, I was dispointed and probably will not return to this location during my next trip to the area. November 18, 2014
Rated 5.0 out of 5.0 by Great Staff Stayed for 5 nights while my wife had medical procedures close by. Great staff, was very helpful and even provided a wheelchair to help during our stay. Thank you November 14, 2014
Rated 5.0 out of 5.0 by relaxing stay Great experience. Good location and amenities. I would definitely recommend it November 14, 2014
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