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Rated 3.8 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 by Prompt and helpful service. Courteous staff. Great with directions and any questions. King suite large and roomy. February 25, 2014
Rated 2.0 out of 5.0 by unhappy I like to stay at Holiday Inn and always look for the closest hotel to whatever venue it is I'm visiting. My main problem with the hotel is that the room became unbearably hot in the middle of the night and although I tried to adjust the thermostat, it would not cool off. Now at this point I can complain and involve management but that would only further and chance of sleep that i might get. So i kept it to myself until now. The only other complaint i have would be that the ice machine on my floor did not work and I had to visit the floor below me. February 23, 2014
Rated 3.0 out of 5.0 by Nice room - But SLOW wifi The room was nice & the bed was comfortable but the free WIFI was extremely slow. February 14, 2014
Rated 5.0 out of 5.0 by Loved it I love this hotel, but I usually love all holiday inns. The hotel was very nice, clean, and welcoming. My room was very queit, clean and relaxing. I loved it. Great choice, even if I only stayed one night February 13, 2014
Rated 4.0 out of 5.0 by Nice Second time I stayed here. Room was nice, clean and comfortable. Area was safe. Convenient to the Parkland and Zale Lipshy hospitals. Wouldn't bother adding the breakfast next time. Value for the quality of food was average. Eggs were over cooked the first day and undercooked the second. Otherwise very happy. February 9, 2014
Rated 5.0 out of 5.0 by Top notch in all category I would highly recommend this hotel for excellent service, room and accommodation, hotel dining, excellent staff and first class services. I stayed here for a 3 day conference at the convention center. The shuttle service was excellent along with their A+ staff and will most definitely stay here again. February 8, 2014
Rated 3.0 out of 5.0 by Typical Holiday Inn But with Great Staff! This is just your run of the mill Holiday Inn. Nothing fancy... nothing special. The bathrooms walls were clean but the design looks like some 11 year old slapped stucco on it and painted it a "do do" brown. BAD but clean! The pillows Holiday Inn has chosen are probably the WORST of ANY hotel I've ever stayed at. I have no idea why they chose such lumpy small cheap pillows. I hope one day they will invest in an upgrade! The Front Desk Staff here is just as nice as you'd ever want to have! They were welcoming, helpful and kind! They made my stay! They hotel is in a great location, near downtown and Cedar Springs... You will need a car though. February 1, 2014
Rated 3.0 out of 5.0 by Mediocre Not bad, not great. The location is convenient and they have a shuttle that takes you to the airport in less than 5 minutes. The room could use some updating compared to other Holiday Inn's. For being in the city I expected it to be a tad nicer than one in the boonies. January 29, 2014
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