Rated 3.9 out of 5 by 109
Rated 4.0 out of 5.0 by MMDJS Great Staff
I enjoyed my stay at the hotel, rooms are very dim and heater didnt work well while it was icing outside. Nice location. I probably wouldn't stay again personally but it was not a bad experience I would pay a little extra to have heat in my room. Great staff though. Really enjoyed the bellhop/shuttle driver. He deserved his tips!
December 13, 2013
Rated 1.0 out of 5.0 by Lisa75 Awful Service
The room I stayed in was not clean. There was blood on the sheets, chair, and bathroom. They didn't properly clean the room. Even though they came and changed the sheets, I still felt disgusted. The night staff was okay because they came and helped us.
December 12, 2013
Rated 5.0 out of 5.0 by jewelspoms Great Stay
Bed is very comfortable and the restaurant food was great too.
December 11, 2013
Rated 5.0 out of 5.0 by DudeMar Fantastic Experience
My girlfriend is a nurse with Parkland and this hotel is convenient as it's only about a mile from the hospital. Archie and Rodney (Front Desk) were consummate professionals during our stay. The hotel was clean and the room was very comfortable. We had a small heat issue with the temperature of the room, and maintenance was all over it. If your expecting a "chick" hotel, this hotel isn't for you! If your looking for clean and comfortable at a great rate, then check out this hotel.
December 9, 2013
Rated 5.0 out of 5.0 by TXtraveler13 Excellent Service and Staff
This is the third time I have stayed at this hotel. Each time my experience with the hotel staff has been wonderful. The staff is always friendly and personable, willing to help out in anyway. The staff was particularly welcoming this stay. The recent ice storm in Texas put a damper on many of my plans. The hotel staff went above and beyond to ensure that everyone in my party was able to meet and continue with the events as much as possible. When it came time to dig out from the ice, the hotel staff not only provided an ice scraper for the car, but also help scrape the car windows. I saw the staff help guest after guest, many of whom were at the hotel due to power outages at their own homes. It was reassuring to see the staff go the extra mile to help make the best of a difficult situation.
December 8, 2013
Rated 1.0 out of 5.0 by TXBuyer Old/musty room with broken a/c
The room was old, it smelled musty and there were old maintenance stains/cracks in the walls. The a/c was not working and the room was HOT! Neither of us slept well due to the heat, sweat and humidity. Due to a late arrival, we checked in so late that we didn't ask for a new room as we just hoped it was about to cool off. The manager was very nice in the morning when we checked out and he adjusted our bill - which was much appreciated. Unfortunately, the old condition of the room was not noted in the price as it is still comparable with other hotels located close to Market. I would not stay there again. I've already booked for my January trip to Market at a newer and much nicer hotel that is also super close to Market and the price was only $30 more - which is worth it given the poor conditions of this old hotel.
But the staff/management couldn't have been nicer - it's not their fault that the room was old/ musty.
December 5, 2013
Rated 4.0 out of 5.0 by Tarki Good Hotel
This is a good hotel at a good location. The room was brand new and with a lot of space.
It is also well located no far from most points of interests you may have in Dallas
November 28, 2013
Rated 1.0 out of 5.0 by ilara3212 Issues
I had a bad stay do to the uncomfortable stay due to the damaged ac unit. The hotel was unable to repair the unit or make different accommodations. Also there were rude and loud tenants running in the hallways in the late hours of the night. The hotel was able to get security to clear them out of the hallways, but there was much needed rest lost.
November 27, 2013