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Rated 3.9 out of 5 by 178 reviewers.
Rated 4.0 out of 5.0 by Perfect overnight Easy location to drive to, decent size car park, and easy to check in. Room was a little difficult to find on as the numbering was slightly odd but found the room behind the lifts very quite, and good size bedroom and bathroom. June 30, 2014
Rated 5.0 out of 5.0 by convenient to Clinic This Hotel was so convenient to the Clinic that I was required to visit and the shuttle service is so convenient and prompt and courteous. The suite was great, although a tad small, because all my food had to be prepared in the room because of my dysphasia. The price was extremely pleasant for all the space and amenities offered. June 28, 2014
Rated 5.0 out of 5.0 by Geat location for Market . Great place to stay when attending Dallas Market Center. Breakfast was good and price very good for a nice hotel. June 26, 2014
Rated 3.0 out of 5.0 by SMOKING should be banned ! We always stay at the Dallas Market Holiday Inn because of the PERFECT LOCATION to the Trade Shows....only a hundred yards away..! However.....hotel guest SMOKERS gather at only a few feet away from the front main entrance 24/7, 365 a year....which forces the air and SMOKE into the lobby and then into the main a/c system, the elevators, the halls, the rooms(!), your clothes, ...etc. etc. SOMETHING has to be done about MOVING the smoking section FAR AWAY from the main entrance. It also attracts homeless people "bumming for a smoke". I've repeatedly asked management to "do something" about the relocation of the ashtrays, and smoking section out front; but alas to no avail. Stay here if you need a quick trip to the Dallas Market. They even have a shuttle! But beware of the smoking. June 26, 2014
Rated 3.0 out of 5.0 Tired hotel, but not too bad Overall, not too bad. Staff was very friendly. Bed was comfortable. Shower ok, but the curved curtain rod drooped so much that curtain would not stay closed; resulted in water all over the floor. Internet signal was weak in the room. Smokers just outside the front lobby entrance filled the lobby with smoke in the evening (both nights.) Furniture in the lobby looked dirty and worn out. Would stay again if all other hotels were full. June 23, 2014
Rated 1.0 out of 5.0 by Not your normal Hoilday Inn I had a flight cancel and Southwest directed me here. 1st I need to stay I normally find Holiday Inn to be much better but I only stay at Express. This hotel was a horror show all the carpets stained and run down. My room damp carpet and noisy AC unit and the guest <-- which the hotel can't control were screaming and fighting all night long. All in All I should have spent the night in the airport it certainly was cleaner June 20, 2014
Rated 3.0 out of 5.0 by Friendly staff but POOR AC The staff are great. The room was in pretty good condition. the bed was acceptable(great for a hotel). The AC would NEVER get cold. We stayed 3 days and set it on 60 the moment we checked in. It was never below 72 the hole time. I like to sleep in cool temps so this made it hard for me to relax and rest. Other than that I loved it. Again the staff where GREAT. June 18, 2014
Rated 5.0 out of 5.0 by Excellent stay A hotel is selling a good night's sleep and that's what we got here. Great beds. Great air conditioning. I slept like the dead. Thanks Holiday Inn! June 18, 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable rooms I stayed in one of the suites during my recent visit to Dallas. The room was spacious and the beds were very comfortable. The staff were friendly and the shuttle service was convenient. I recommend this hotel to anyone staying in the area. June 18, 2014
Rated 5.0 out of 5.0 by great experience Once again I have to say I had a great experience with this hotel. I have stayed here multiple times in the last 7 months as I am a patient at UT Southwestern. The staff is so nice and the room was perfect. Very quiet. Made a stressful reason for the visit more relaxed. June 16, 2014
Rated 5.0 out of 5.0 by Great stay Nice property. I would recommend this location. Very clean and friendly service. June 16, 2014
Rated 3.0 out of 5.0 by Dirty Pillows Pillows were dirty, they changed the covers after I asked them to, but this made me question whether or not the other sheets had actually been washed. June 16, 2014
Rated 4.0 out of 5.0 by Positive with a few caveats The room and building was average for Holiday Inn. The location was convenient to the Hilton Anatole, where the event we attended was held, and they offered a shuttle ride there. However, if you don't have a car you will be far away from anything else. The lobby restaurant served a fantastic breakfast buffet and the diner next door was great. The car that the front desk arranged to take me to DFW was very sketchy, call your own cab if need a ride. June 12, 2014
Rated 2.0 out of 5.0 by Poor wireless The staff were nice and friendly. The management needs to better acknowledge and accommodate the guests' needs. The wireless internet was poor on higher floors. I had to change my room once and the new room that they gave me still had the same problem. June 11, 2014
Rated 5.0 out of 5.0 by great stay only a few things wrong Overall the stay was amazing. The beds were comfortable and the room was nice. The pool felt amazing!! The service desk was nice, in person, but when we called to confirm our hotel, the person seemed a bit rude. When I called there was no " hi" only a "how would you like to direct your call" and they spoke so fast as if I was being rushed. The other thing was I found other people's hair on the couch. So my complain on that is they didn't clean the sofa properly. June 11, 2014
Rated 5.0 out of 5.0 Comfortable bed and great service I was able to relax and enjoy my evenings after working all day. Comfortable atmosphere thru out hotel. Entire staff made me feel welcome and important. June 10, 2014
Rated 5.0 out of 5.0 by great service I enjoyed my stay and I like the friendly service from the staff. I also took advantage of the shuttle. That made it so much easier for me to get to my meeting. Thank you June 7, 2014
Rated 5.0 out of 5.0 by comfortable room and great staff the property was well kept and the staff was quite helpful. I will definitely stay here again June 7, 2014
Rated 5.0 out of 5.0 by Close to Hospitals This hotel is clean and comfortable. The location is perfect for people needing access to the Parkland and the Children's Hospital. June 7, 2014
Rated 3.0 out of 5.0 by bad stay I used the stay, park and fly service. They did not pick us up and I had to pay $75 for a shuttle. I would not use this holiday inn location. June 6, 2014
Rated 4.0 out of 5.0 by Clean and Comfortable - Excellent value The facility looks a little dated, but is well kept and clean. The guest room was very clean and the bed, bedding and pillows were VERY comfortable. I liked that they used a fitted bottom sheet. Some hotels use a flat sheet on the mattres and it invariably pulls loose in the night. I hate when the sheet pulls up and I wake up on the bare mattress. That was not a problem here. The price was very good for the area, and included free parking and internet, which made for an excellent value. The staff was very friendly and courteous. The only real negative thing I can say about my stay is that several of the ice machines were out of order, so I had to go from floor to floor in search of ice. But there was ice, so the inconvenience was minor. The cleanliness, comfort and value more than made up for the ice machine. June 6, 2014
Rated 4.0 out of 5.0 by All employees very nice. I really missed the complimentary breakfast which we have had at every motel we've stayed in. June 6, 2014
Rated 2.0 out of 5.0 by Renovation overdue A/C fan always on, and room was cold regardless of temp setting. Fit and finish of last renovation was not well done. Paint specs still on coffee maker and microwave. Only two plug-ins for three appliances - microwave, coffee maker, fridge; i.e. must unplug microwave to use coffee maker. Bathroom door painted, and would not completely close unless forced - too tight. No bathroom exhaust fan. Carpets and paint/ wallpaper due for a change. Staff at front desk very friendly. Beds were comfortable. Next time I will stay at the nearby Holiday Inn Express. June 5, 2014
Rated 4.0 out of 5.0 by Thankful for this hotel and it's staff The people make the difference. This may not be the fanciest Holiday Inn, but it has the friendliest staff from the front desk to the van drivers. The location is convenient. I love my stays here! June 5, 2014
Rated 3.0 out of 5.0 by Medical Very close to the Hospital and the discount on the room because of having a loved one in the hospital is a great help. The staff are very pleasant and helpful. June 5, 2014
Rated 4.0 out of 5.0 by great place just to stay in the medical district We stayed here for a week while our son was having surgery at TSRCH. They shuttle to the hospitals every hour if you need it. Hotel was freshly renovated. I would just say you could still feel the age of the hotel even though everything had been updated. The staff was always friendly and willing to go above and beyond to help fill any need. Great place to stay for the medical district. June 3, 2014
Rated 5.0 out of 5.0 by Would recommend Great for hospital or for market. Very clean and comfortable. June 2, 2014
Rated 5.0 out of 5.0 by Very friendly and helpful staff Even though the hotel has seen its best days it is very clean and well maintained. The staff is extremely responsive and helpful. They helped us find our lost cell phone and sent it to us as quick as possible. I can recommend this hotel to anyone who looks for a comfortable place to stay, near the world trade center but also within the reach of good restaurants. June 2, 2014
Rated 1.0 out of 5.0 by not recomended We needed a handicap room and were put on the fourth floor, where the door would stick, so it was hard to enter and exit. Rooms were hot, didn't cool down till after midnight and having the temperature set down to 50. No refrigerator in room. Was told the next morning as we were checking out that they could have brought one up for an additional $10 charge. No complementary breakfast was offered at all. And was charged $20 for incidentals with no receipt given since we uses our points. June 1, 2014
Rated 5.0 out of 5.0 by Relaxing Stay The staff was friendly, hotel was quiet, and we slept wonderfully. They only downside was that there was no refrigerator in the room but I didn't think to look at that before booking the room type. Would stay here again. May 30, 2014
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