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Rated 4.1 out of 5 by 262 reviewers.
Rated 5.0 out of 5.0 by Excell Dallas Park Cities Hotel Had a fantastic stay at the Holiday Inn Dallas Park Cities in October 2014. Would definitely recommend this hotel to anyone visiting Dallas who wants to stay very close to downtown! October 14, 2014
Rated 5.0 out of 5.0 by Excellent hotel The front desk staff was so nice and accommodating. I was in town for the weekend when my infant daughter got very sick. We had to take her to the ER and were still there while we were supposed to be checking out at 11:00 am. I called the hotel and Ms. Beverly and Ms. Katheryn said we could take as much time as we needed. We stayed an extra two nights unscheduled, and they managed to keep us in our room when the hotel was booked solid. They were understanding, concerned, and sweet. Ms. Renee is also amazing. Thank you ladies for not discounting our family emergency and making us feel welcome and special. Y'all are the best!!! October 10, 2014
Rated 2.0 out of 5.0 by Nice staff, below average building The hotel staff and are kind and work hard and Holiday Inn is usually a good value, but this hotel hangs over a highway that is LOUD!! The air conditioning blows all night. I literally had to unplug the until because it would not turn off. The bar is usually closed and the $12 breakfast can be beaten by walking three blocks to a McDonalds. The lobby area is nice. The parking lot is messy. The location (in general) is very nice - right by the Bush Library and SMU. October 10, 2014
Rated 4.0 out of 5.0 by Dallas Park Cities We would have preferred to have a microwave and refrigerator (as the online service said when we made our reservations), so we were slightly disappointed. We like to eat a large meal at noon and just snack at night while watching a movie or something and we had purchased some dips that needed to be kept cool. They had to be thrown out. The staff was very friendly. The room was clean except for top of shower curtain. It was black and nasty when I put my wash cloth there to dry but I'm sure that is something housekeeping just doesn't notice. With 4 senior women, we always try to place our linens in a place to keep the bathroom neat. I could not use it again because when I took it down it was black. We were there two nights and the beds were comfortable and the room was nice and cool. I would recommend this hotel because of the convenience, but you do need more handicap parking. Thanks again! October 9, 2014
Rated 3.0 out of 5.0 by Comfortable beds, average food, poor bathroom cleaning The room was comfortable. Beds and pillows were adequate. The bathroom had a strong urine smell. Requested from housekeeping to come and clean. The supervisor claimed she could not smell anything. After several cleaning requests I stopped at a near by store and bought Lysol to spill behind the toilet floor and take care of smell. The hotel was full and no other rooms were available at the time. The staff at bar and restaurant were friendly and efficient. The front desk staff was outstanding. October 9, 2014
Rated 5.0 out of 5.0 by no DFW shuttle I wanted to stay close to SMU and this was very convenient. However there is no shuttle to DFW although there is to Love Field. A taxi to airport was expensive and I will next stay at hotel with a shuttle. It was a very nice hotel. October 8, 2014
Rated 5.0 out of 5.0 by nice property This is a better than average Holiday inn. Nice rooms comfortable beds. Would stay here again October 7, 2014
Rated 5.0 out of 5.0 by Accommodating staff at front desk and friendly bar tender The staff was very nice and friendly. Our room was clean and smelled good. October 7, 2014
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