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Rated 4.1 out of 5 by 294 reviewers.
Rated 4.0 out of 5.0 by Better than Average Hotel, Good Parking! A nice lobby and breakfast. Carpet is a little worn. My internet was frustratingly slow. November 22, 2014
Rated 5.0 out of 5.0 by Fast internet, great service Very fast internet, check-in was over in less than 30 seconds. Clean modern room, nice restaurant. November 21, 2014
Rated 5.0 out of 5.0 by Experience of a luxery hotel This is an absolutely ideal location to hold a company event or personal party!! I did and I'm so happy I picked it. The property out performs my expectations of the Holiday Inn brand. The renovation, property size, attention to detail, excellent food quality and location make this ideal. I think this is a gem of the SMU / East Dallas area! Move forward with confidence to book an event here! November 21, 2014
Rated 5.0 out of 5.0 by It was our econd visit and we will come back for a third visit! Great hotel, excellent value and a terrific location! November 20, 2014
Rated 3.0 out of 5.0 by Troubled room We experienced a sleepless night the first night there as the water in the tub ran the entire night. It was not a drip, but rather a running water noise. It kept us up all night. I did report it in the morning & when we returned in the evening it had still not been fixed. Called down to office & we were moved to another room with no running water. Very thankful for that! November 20, 2014
Rated 1.0 out of 5.0 by Could Care Less About The Guest Where do I start? 1. Restaurant was 'out' of more food listed on the menu than what they actually did have. 2. The food I did receive was served cold... 3. I left 3 messages for the manager to call me to discuss my stay- despite promises, have yet to receive a call back 4. The staff simply refuses to make eye contact. Would a 'good morning!' hurt to say? 5. When was the last time the carpeting was cleaned? 6. One bright spot: The Housekeeping Manager was very nice. Bottom-Line: Avoid this hotel. I wish I did. November 19, 2014
Rated 5.0 out of 5.0 by Great Location and Comfortable Room I would recommend this hotel because of the great location, room cleanse and modern design of facility. November 19, 2014
Rated 4.0 out of 5.0 by Average Everything you can expect from Holiday Inn. Disappointed in the way they handled water main break (not their fault) but it required shutting off ALL water to hotel in early morning hours. Hotel didnt even provide bottle of water to brush teeth. November 19, 2014
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