Rated 4.0 out of 5 by 210
Rated 4.0 out of 5.0 by TCE Secretary Quality Hotel experience
Thank you Kim and Angela for assisting TCE with our Leadership Symposium reservations for the attendees we serve.
August 13, 2014
Rated 5.0 out of 5.0 by cmkirk2 Perfect experience
Perfect experience! I enjoyed waking up to the friendly faces of the hotel staff and the housekeeping staff exceeded my expectations.
August 12, 2014
Rated 4.0 out of 5.0 Dallas Hotel
I selected this hotel as it had an indoor pool and i was taking my two young grandchildren away and we planned to spend a lot of time in the pool.
The first night the water and air temperature were very cold and the children could not play in the pool very long. We did speak to the staff and it was much better the next two days.
There was no pool side toilet which was a problem as you had to walk wet young children through the lounge to a toilet or let the drip through the gym.
The bedroom needed a bit of updating and the bed was not very comfortable. The air con was loud, but the room was fine and suited our needs.There were lights along the headboards that we could not turn off so the room was light all night. The coffee in the room and at breakfast was the worst I have ever tasted (we were there 3 nights).
Breakfast was a buffet and I know you cant expect too much from that. It was just ok. The food quality was poor. We did have enough to eat, there was a good choice and the staff were friendly.
The location for us was great. Easy to get to the DART station. We went to the Aquarium and the Arboretum on different days and were ideally placed for both.
The staff were friendly and were happy to help with whatever we needed.
I was please with the choice for our needs and it was reasonable value for money.
August 9, 2014
Rated 5.0 out of 5.0 by Vegas55 Great Place!
Would highly recommend this property. Felt safe and comfortable- Several of the other car rally attendees stated here and were happy.
August 8, 2014
Rated 3.0 out of 5.0 by Vicki05 Crowded Hotel
The hotel was very clean as was the room. Bathroom too small and inadequate lighting. Hotel overbooked with cheerleaders and other large groups. Hallways taken up with cheerleader meetings, lobby taken up with other groups. Indoor pool really small, especially when taken over by cheerleaders.
Very courteous staff. Restaurant very nice, but only visited during breakfast buffet. Hotel needs to reiterate that breakfast is not free. I knew it, but saw some younger guests who were embarrassed. I would stay here again, but not unless there were no large groups booked at the same time.
August 7, 2014
Rated 5.0 out of 5.0 by TKCO Great location and wonderful staff
Wish there had been an outdoor pool. The A/C had a hard time keeping a constant temperature.
August 7, 2014
Rated 4.0 out of 5.0 by NUCCA Great, except for the restaurant.
Only downside was the food.
The menu in the room was outdated in so when I called room service they had a hard time helping me find out what I could order. For example on the menu in our room we wanted a ham sandwich but that ham sandwich did not appear in the new menu. And the menu said that have lunch started at 11 AM and that overlap to breakfast time but when I called at by 1130 they said that breakfast is over and lunch starts at 12 and so there was a half hour in which they would not take my order nor prepare food for me.
I called back at 12pm. 3 out of 4 dishes we ordered were not tasty. The aztec salad was awful.
Great hotel and staff, but the room service food wasn't worth the $15-$20 per entree.
August 5, 2014
Rated 3.0 out of 5.0 by BillFF No Comment
AC did not work well in room and common areas. Elevators were also not working well.
July 31, 2014