Rated 3.9 out of 5 by 29
Rated 5.0 out of 5.0 by Maria007 Service Excellence Employees
We had an AWESOME stay at your Inn. All employees were most helpful, the room was very comfortable and the food was above what was expected. We would like to especially acknowlege Robert (Transportation) as he made every effort to accommodate us for a delay that occurred as a misunderstanding. He is a true gentleman, knowledgeable and most pleasant. What an asset to your Inn. Also we had exceptional service from Francisco(bar/area)two nights in a row and especially when there was a threat of a tornado the 2nd evening. We had some questions of concern and he told us exactly what to do and made sure we were taken care of if that need should arise.
We have friends planning on a visit to the Bush Center in the near future and have told them where you are located and to look no further for the perfect place to stay.
We truly had an exceptional stay and want to express our sincere thanks,
Cindy and Dave
May 21, 2013
Rated 5.0 out of 5.0 by lynn954 EXCELLENT- comfort, location and value
The hotel is perfect business location and off I-75. Property recently renovated to be Holiday Inn and it is top quality. Service is attentive and on top of every need and question.
If you are coming to Dallas- stay here!!!
May 16, 2013
Rated 5.0 out of 5.0 by Menara Excellent Remodelled Hotel
I had stayed at this location prior to Holiday Inn's acquisition and it was just OK, but the location is convenient to everything around downtown Dallas. I was very pleased with the renovations and will definitely stay at this Holiday Inn again. Great Job!
May 15, 2013
Rated 5.0 out of 5.0 by Megan101010 Great Stay!
I was pleasantly surprised by how nice the hotel was. The staff was friendly, the room was comfortable, and the service was great. I would recommend this hotel to anyone in the area!
May 13, 2013
Rated 1.0 out of 5.0 by Longhorn84 Wasted Reward Night
The overall experience was not one to remember. First off the parking is not adequate. The reservation was for two queen beds. We were given a king room. This was quickly corrected by the front desk. This was the bright point of the stay. The lighting in the bathroom was not adequate and the electrical outlet in the bathroom was not fastened correctly in the wall. There was also not vending in the hotel. Upon checkout the coffee service at the front desk seemed to be stopped too soon. An front employee also made comments about the clothing the my wife and myself had on. She did not like the university that was represented and did not fail to tell us of her distaste. She was completely out of line with her comments. I am truly disappointed that I wasted my points for a reward night at this hotel. I wish I could get the points credited back to my account. This is not what I expect from Holiday Inn.
May 10, 2013
Rated 5.0 out of 5.0 by Wilburn Great experience!!
Enjoyed everything. Only five miles from downtown. Near great shopping. Will stay there again
May 8, 2013
Rated 5.0 out of 5.0 New Digs
The renovations that were done on the hotel are wonderful. The bar and lobby are so much nicer than they were before the renovation.
The rooms are nice as well.
April 17, 2013
Rated 4.0 out of 5.0 by JGinTX Nice renovation!
The renovated look of the hotel is great! Very current and stylish. I like the fact there is a coffee maker in the room too. The bed was comfortable and the linens very contemporary as well. My only drawback to the room is the size of the bathroom, but I know you cant change that in the older building. Other than that, everything was great! All the staff was very friendly.
April 16, 2013