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Rated 4.4 out of 5 by 73 reviewers.
Rated 3.0 out of 5.0 by manger i was with ball teams and we needed rooms lots of room called ahead and booked got a price but then was overcgarged $20.00 per night we will go back to area and will not stay there again next year we will need aprox 36 room im sure there is another hotel in area which will take care of the overcharge August 9, 2014
Rated 5.0 out of 5.0 by comfortable, clean, easy access Overall experience was good. WiFi kept dropping. Parking is an issue. August 8, 2014
Rated 5.0 out of 5.0 by Awesome Hotel!! We LOVE this hotel, it is a beautiful hotel inside and out! This hotel is the reason we started staying at the Holiday Inn Express & Suites it set the bar very high for all hotels! July 30, 2014
Rated 5.0 out of 5.0 by Passing through..... I stayed in two other Holiday Inn facilities on my recent vacation and although the other two met my needs this facility was far better than the others. It is very clean, modern, very professional and courteous staff. This is a great place to stay. July 25, 2014
Rated 5.0 out of 5.0 by very nice property We very much enjoyed our stay. If I could change two things it would be a hot Jacuzzi and a warm pool. Super staff, clean hotel and great decor July 23, 2014
Rated 5.0 out of 5.0 by My stay Outstanding hotel!, will stay again for sure. Staff is great, rooms are great July 23, 2014
Rated 5.0 out of 5.0 by Great hotel Pleasant stay from arrival to departure. Room service best we have had. July 21, 2014
Rated 4.0 out of 5.0 by Nice facility - not a real value The staff and the people were nice but this appeared to be slightly high compared to other venues in the area. Room was clean and property was quite. Restaurant has a limited offering but there are many options nearby. 50-50 on staying again. July 18, 2014
Rated 3.0 out of 5.0 by Quuet room, but the room setup could be better. We arrived at the hotel after a long day of traveling. The front desk staff was friendly and helpful. There seemed to be an extreme number of people in the lobby area, and the floor in front of the elevators was really slippery with the water dripping from the swimmers (a rug to soak up the water and provide better traction would be helpful). The room was clean upon check-in. We were given a king bed suite for the four members of the family which would have been fine except thee were no linens for the sofa bed. This was corrected, but required a trip to the front desk. Once the bed was made, we discovered that the mattress was really uncomfortable and the springs were nearly poking through padding. July 15, 2014
Rated 5.0 out of 5.0 by excellent food and bar area Penny ,the bar manager was very nice and professional, the food was way better than average for hotel food. It was nice to just relax and not leave the hotel for dinner and a drink after driving 600 miles that day. July 11, 2014
Rated 1.0 out of 5.0 by Poor Service Staff unhelpful and not knowledgeable. Room not fully cleaned. July 7, 2014
Rated 5.0 out of 5.0 by excellent staff Best hotel ever! The staff is tops. They could not do enough for us and we were just travelling through. We have stayed here in the past and will continue to use this hotel in the future. Very clean and inviting from the front door to the rooms. July 5, 2014
Rated 5.0 out of 5.0 by Great place to stay We had a good time. Have recommended this hotel to our friends. June 25, 2014
Rated 4.0 out of 5.0 by Passing Thru Overall the facility was good. The beds were a little softer than I like, but were comfortable. June 22, 2014
Rated 3.0 out of 5.0 by Last Stay While the hotel is very nice and comfortable (although the pillows were too soft for me), the customer service left something to be desired. There was a plumbing issue that was not handled in the most friendly fashion - one doesn't expect to have to do the repairs them selves and then return the tools! Other than that, my stay was pleasant and I'd be willing to give the staff another chance to meet my expectations. Though hopefully there wouldn't be a plumbing issue at 11:00pm! June 17, 2014
Rated 5.0 out of 5.0 by Good night rest I checked in late and all they had was suites price was more that I wanted to pay , but good night rest. June 16, 2014
Rated 5.0 out of 5.0 by Great pool and helpful staff Very friendly and helpful hotel staff. Traveling with 3 very active grand kids so the large in door pool was a real blessing for working out the kinks and expending kids energy after a long day on the road. Breakfast staff was very pleasant to assist us the next morning. I would definitely stay here again and recommend it to others. June 15, 2014
Rated 5.0 out of 5.0 by ib duck the rooms are very clean, spacious, well furnished. service thru out hotel is excellent. hotel dining room is special, food and service outstanding. overall hotel is immaculate. if my stay were longer, I would want a better ice box= (refrigerator for you younger folks.) DON June 11, 2014
Rated 5.0 out of 5.0 by excellent hotel staff friendly and knowledgeable. room spacious, clean, well supplied and comfortable. if staying for longer period, would like better, more functional ice box---ooops refrigerator. like my grandson, you probably don't know what an ice box is. don June 10, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Price, quality, comfort, convinience, all well above average June 10, 2014
Rated 5.0 out of 5.0 by Best Sleep at a Hotel Ever Beds were beyond comfortable! I haven't slept that great even at my own house. Beautiful, spacious rooms and bathrooms. Best Holiday Inn experience that I've had in years. Others were great, but this one was superb. Customer service and breakfast menu items were above and beyond as well. June 5, 2014
Rated 4.0 out of 5.0 by Always clean Great staff and always very clean up to date rooms with quite heat and air June 2, 2014
Rated 1.0 out of 5.0 by desk service horrible Random unexplained charges, holds on credit cards. They were sneaky and very rude. Wouldn't explain charges just kept saying accounting was gone for the days. We are planning to stop using holiday inn, we are ambassador members, and going to a different chain. Very very disappointed in holiday inn. May 28, 2014
Rated 5.0 out of 5.0 by Great place with friendly staff! This is the second time I have used this property and will always stay there for any other trips to Dalton. The staff is very friendly and accommodating. Rooms are large and clean. Great hotel! May 19, 2014
Rated 4.0 out of 5.0 by Great Facility With One Flaw We have stayed at this hotel numerous times over the past several years as it's a convenient stopping place on our trip north each summer. It is a clean, modern building; rooms are nicely decorated and comfortable; the restaurant serves excellent food and drinks so you don't have to get back in your car and drive somewhere for dinner. However, unlike almost all the hotels we have stayed at recently, this one has smoking rooms available and at times the hallways reek of tobacco smoke. My one request would be to make the building non-smoking and set up smoking areas outside. May 10, 2014
Rated 3.0 out of 5.0 by Poor Customer Service Hotel was beautiful and room was very nice and clean. Customer service was not friendly. I stay in hotels alot and friendly staff is a must. Manager came out of the office and didnt even acknowledge my presence while standing in front of me. Also, when I called before my stay to ask the receptionist a question, she was rude. I wish I had cancelled. Would not stay again. May 7, 2014
Rated 4.0 out of 5.0 by good room poor food The location is crowded with other hotels and eating places but the room was very clean and comfortable..I was tired so I thought I would order from the hotel café. It was terrible. It took too long and my food was cold. the mashed potatoes were hard. They need to really work on the food. I would stay there again but go somewhere else to eat. we were not recognized as ihg members. April 14, 2014
Rated 4.0 out of 5.0 by Good Experience Hotel is very clean and recently updated. Rooms are in excellent shape and very modern. Both my rooms had small refrigerators for drinks or snacks. Like that the rooms with 2 beds are queen beds. One of the more expensive hotels in the region, not counting that several offer breakfast with their room rate. Wifi access was very good. April 2, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We have now stayed at this Hotel twice. It is excellent in all respects and we will continue to go out of our way to visit again. The staff and facilities are seamless. We now also know that the Hotel Restaurant is excellent. We dined there Valentine's day and ate at the Bar. The Bartender was friendly, helpful and professional. The food quality far exceeded the other chain and non chain restaurants in the area to the point it is the rare Hotel restaurant that would merit a trip even though you are not staying in the Hotel. February 20, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and Great Room! The staff and accommodations were excellent. We would highly recommend this hotel in the future. Great nights sleep with no distractions and comfortable. Many restaurants to choose from and convenient to hotel. January 25, 2014
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