Rated 4.4 out of 5 by 34
Rated 3.0 out of 5.0 by friarted Everything first class except ........
....... had a hard time sleeping. The mattress was fine but the way the bedding was put on changed a good experience to a bad one: There was so much "fold under" at the foot the top sheet and blanket only came up to my navel. It looks great until one tries to get in bed. I'm only 5'9 but if I scooted down to get the blankets up to my shoulders, I had to sleep diagonally and even then, the "fold under" was so tight, I could not sleep on my back without getting foot cramps. This is such a trivial matter on the surface and the fix would be easy but both my wife and I had a hard time sleeping the first night. Before bed on the 2nd night, we pulled out the entire "fold under" and pulled the bedding up to make room for our feet. To heck with the cosmetic effect of a large "fold under". Bed are for sleeping!
September 25, 2013
Rated 5.0 out of 5.0 by MWyatt503 Excellent Staff and OUTSTANDING Service!!
If you are looking for a Hotel with an excellent staff and outstanding service you will not be disappointed if you stay at Holiday Inn and Suites at Dalton. They all have warm, welcoming attitudes and strive for excellence in all they do.
September 9, 2013
Rated 5.0 out of 5.0 by Kennyg63 Great Stay!
You cannot go wrong with this property. This is as good as you can expect from a three star rated property. The hotel is well is very updated and well maintained.
August 29, 2013
Rated 5.0 out of 5.0 by Sparty68 Clean, quiet and great food
Hotel bar and restaurant was delicious and very reasonable. Rooms are super clean and quiet with excellent comfortable beds.
August 18, 2013
Rated 5.0 out of 5.0 by Twinker Comfortable and very clean, great service
We only stay one night we enjoyed our self it was very comfortable and very clean. They have a work out room, inside pool and at night they have a bar with a bartender. Its a full restaurant it serves breakfast, lunch and diner so there is no complainer breakfast. They have a small refrigerator in the room plus a coffee maker. Over all I would love to stay longer and enjoyed the sites around the hotel.
August 16, 2013
Rated 5.0 out of 5.0 by Weezieblair Special thanks to staff member.
I would to thank Sarah for her help with my reservation. She was very polite and willing to help me resolve my problem. Thank you Sarah.
July 31, 2013
Rated 5.0 out of 5.0 by Ginny123 Beautiful and comfortable
We were tired from our many hours on the road when we stopped here by chance. What a pleasant surprise to find a beautiful and comfortable place to relax and feel refreshed. The person at the front desk was very patient and understanding since she could tell I was weary. Our room was clean and seemed very new. We
would certainly stay there again when traveling through Dalton.
May 28, 2013
Rated 2.0 out of 5.0 by Missouri43 Very Unhappy
First of all our room only had a shower and we both enjoy hot baths - we thought the whole bathroom was very uncomfortable. We called in a wake up call and talked to a person, as well as did the automated as we definitely needed to be up by 6AM. We didn't receive a call. I complained about it when we checked out and was told the receiver had to be off the hook before the phone could ring!!! (HUH# They said the instructions were printed on the phone - can't say as we'd already left the room. The clerk offered to remove our breakfast cost from our room - but we'd paid cash instead of charging to the room. She then called in a manager #man# which was very hateful - just said the instructions were printed on the phone - - sorry!!! We had several miles to travel that day and it made us about an hour late arriving at our destination. #VERY UNHAPPY) We will never stay there again, in fact, will reconsider before staying at any Holiday Inn. I will be complaining to Corporate.
May 9, 2013
Rated 5.0 out of 5.0 by BADGUY Great place to stay
great customer service nice rooms everything was great
May 7, 2013
Rated 5.0 out of 5.0 by DarrinAndTina Completely unexpected but pleasantly surprised!!
This property is incredible! We were returning from a cruise and were VERY ready to stop for the night. This beautiful Holiday Inn not only offered us a fantastic room for the night, but the restaurant and bar were top notch as well. Spoil yourself at this place!! We will be making it a regular stop on our travels between Indiana & Florida.
April 10, 2013
Rated 3.0 out of 5.0 by Lisa94 Not very accomodating in emergencies
My family was traveling to Dalton to spend Easter weekend with family there. We were in a car accident on the way that evening and we had to wait until the next morning to get a rental car. The hotel charged us for the room night even though we did not arrive until 1:30 the next day. I was told since we booked the reservation online and prepaid there was no refund. I then asked if we could stay until Monday or get a voucher for another night in the future, general manager said no. I tried one more time and asked for late check out on Sunday so we could spend more time with family since we missed the entire night on Friday and most of Saturday, the desk clerk gave us an extra hour for check out. Needless to say I strongly urge others NOT to pay in advance and don't expect any help from this facility in emergencies.
April 10, 2013
Rated 4.0 out of 5.0 by Cisco Love Holiday Inns
Our stay at the Holiday Inn in Dalton was very nice. We've stayed there several times before. We are Platinum members. The desk clerk did not acknowledge the we were Priority Club members. At other locations, they thank us for being Priority Club members and often we're given an upgrade. Some Holiday Inns provide goodie bags for Priority Club members.
March 16, 2013
Rated 4.0 out of 5.0 by HDMM Hotel stay not planned
We were on our way back from Florida and decided to stop in Dalton, GA instead of driving straight through. The HIE signs on the highway helped make that decision. The signs indicated a new Holiday Inn. It was almost midnight and we stopped to find out that there was a HIE next to the Holiday Inn as well, but it was sold out. So we went to the Holiday Inn and we were offered a king suite for a discounted price because it was so late. The lobby area was beautiful, very contemporary. Of course I was happy to get a room, but the edges around the room were dirty which is my biggest pet peeve. The bathtub was so fancy that we had to call down to the desk and find out how to turn the shower on:) The bathroom lighting was great too. The room lighting was poor, but I have found that most hotel rooms are that way anymore. My husband loved having 2 large TV's in the room. The staff was extremely nice, very impressed with them.
I can see us stopping at this Holiday Inn again.
March 14, 2013
Rated 4.0 out of 5.0 by RetiringHappy Quiet room, beautiful lobby
Quiet room, beautiful lobby, impeccably clean and sparkly. At check-in, the front desk staff was OK, although a bit standoffish, not overly friendly, and she only gave us one bag of Priority Club treats for 2 people, whereas the previous Holiday Inn had given us a bag for each of us. The front entry off of College Drive was very steep, a very scary descent to the parking lot, almost like a bottomless pit, and we were afraid the car would bottom out. We subsequently used the other entrance by the competitor's hotel rather than scaring ourselves by going down that steep drive. On check-out, the front desk staff was a different person who had a warmer, much more gracious personality, and we left with a smile.
March 13, 2013
Rated 5.0 out of 5.0 by Ellie614 quiet, and comfortable beds, clean bathroom
Having a full restaurant on site is wonderful after driving all day. Don't have to do drive-thru food again. Restful night. Thanks
March 9, 2013
Rated 5.0 out of 5.0 by KenUSNRetired Frequent Traveler, Holly MI
Great location and value, room was clean and comfortable. Staff was extremely friendly.
March 5, 2013
Rated 5.0 out of 5.0 by DTK1 Home away from Home
Top notch service and amenities. I travel extensively throughout NA and this is the cleanest and friendliest HI I've stayed at.
February 25, 2013
Rated 5.0 out of 5.0 by fsfwa93 Great Hotel all around
This Holiday Inn is very modern. They have it all at this location. Indoor pool, hot tub, restaurant and bar. We experienced all while on this visit. The restaurant food is very good. The bar is kind of small but in respect to that, it does not stay open very late. Luckily the bar tender had enough customers to where he could at least stay open until 10pm. The pool and hot tub were well kept too. The staff was very friendly both at check in time and check out time. Overall I had a great experience. This is my second time staying at this location and this experience was probably even better than the first time.......
February 22, 2013
Rated 2.0 out of 5.0 by DudeOfAmerica Good Looks Bad Personality
Desk staff and manger not friendly. No regonization of platinum level. Strongly suggest staying in Ringgold GA (about 20 miles north) folks there are great and owned by same company. My money says the issue is the hotel manager.
Just an unfriendly place to stay
February 18, 2013
Rated 4.0 out of 5.0 by Hilo Hilo
Beautiful new facility. Spacious room. Large pool & large hot tub. Good business office facility with working computers. Disappointed that no complimentary breakfast was offered.
February 15, 2013
Rated 3.0 out of 5.0 by Blitz Nice room.
A little pricey, especially since there is no complimentary breakfast. At check-in, the staff told me that breakfast service begins at 6 am. I assumed it was included with the cost of the room - very disappointing.
February 5, 2013
Rated 5.0 out of 5.0 by travelinglinda Great experience after a long travel day
Stayed here driving home from Florida. Fresh, modern, happy decor and good service. The lobby and bar/restaurant are fun and welcoming. Our accessible room was spacious, clean, and comfortable. Bar service was very good, restaurant as well. The dinner special was delicious.
The only other thing is WATCH OUT for the crazy steep driveway! Almost drove into the landscaping.
And as in ALL accessible rooms all over the country, the toilet was too low.
February 1, 2013
Rated 5.0 out of 5.0 by larryl Very nice, clean, everything functional
Very nice, clean room and ammenities. Pool, hot tub and fitness area were all in good shape and usable in the cold months.
Staff was very cordial. Room service very good.
January 28, 2013
Rated 5.0 out of 5.0 by BLS123 Nice place
We stayed at this Holiday Inn in Dalton. It was an excellent place to stay. We were very tired from our long drive. The staff made us feel right at home. It was a great place to stay. We have it entered in our phone to make sure we return to this hotel.
January 16, 2013
Rated 5.0 out of 5.0 by John2113 Best "business friendly" hotel in NW Georgia! Fun for the Kids too!
I travel to Dalton, GA on a weekly basis and I ALWAYS stay at the Holiday Inn and Suites right off of Exit 333.
The staff are very friendly from the managers of the property (Goutam and Christopher) to the front desk folks (Erni, Chris, Sara and Caleb).
I spend lots of time in the lounge after work and Penny at the bar always has a nice word or two at the end of a long day...and a stiff drink!
Several restaurants are in the area, but the food (Chef Lester!) is quite alright - I recommend their homemade pizzas, the burgers or the chicken sandwiches. Their salads are HUGE!
The pool is actually big enough to get a decent workout (I'd guess about 12 Metres) in which is unusual for most hotels these days.
January 14, 2013
Rated 5.0 out of 5.0 by Irishmon2 Very nice hotel very friendly staff
The hotel was very nice I'm not sure if it was brand new or not but it was clean safe and comfortable. I only have one thing that was a disappointment to me I am a Priority Club Platinum Member and stay at holiday inn hotels regularly I tried to use my points at this hotel and the only rooms available for points here were "Queen Smoking Rooms" which forced me to pay for a non smoking room which was available but not for points.
January 5, 2013