Rated 3.9 out of 5 by 83
Rated 5.0 out of 5.0 by Best Grandma in the World Winter Break
I just spent a great day and night at your hotel with my
Grandchildren. We all had a wonderful time. Everyone there
was very nice to us. There was plenty to do and we even made
new friends. Would highly recommend you to anyone. In fact
we already have. Looking foward to coming back.
February 19, 2014
Rated 1.0 out of 5.0 by Lauren S. Not Happy
Not worth the expense. I asked the front desk attendant if there was a charge for lost room key, after telling me there wasn't, I was charged $50.00. If I knew there was a charge, I would've looked for it upon leaving the hotel.
February 12, 2014
Rated 5.0 out of 5.0 by Veronica47 Overcoming Mother Nature
I stayed at the Crowne for business on the nights of Feb. 4,5 and 6. A rather large storm front hit overnight on the 4th basically shutting down the area on the 5th. A couple of colleagues and I were stranded in the hotel as our local office was closed. Even with a severly reduced staff, Crowne manager, Chris, chef Atilla and the other team members made everyone comfortable and welcome. The service was exceptional throughout my stay. I'm so glad that my company was wise enough to contract with the Crowne for all of business visits and so I look forward to my next visit. Highly recommended - food was out of this world - not your usual hotel fare - service exceptionally friendly at all levels.
February 10, 2014
Rated 2.0 out of 5.0 by Allison75 Staff did not have control of Large group
When we arrived the front desk person was less than pleasant., I soon found out why after the next few hours. A school was having their reunion there that weekend. The parents let their children run wild, throwing rocks, running around and creating total mayhem and clusters of people standing around for a long time in the lobby. While the hotel has no control over the people it allows in, it does have the ability to stop and control these parents to control their children. But sadly this did not happen.
February 5, 2014
Rated 1.0 out of 5.0 by Trish9 Worst hotel experience
From the moment we walked into the hotel lobby it was complete chaos! The lobby was full of unsupervised children and my daughter and I had a hard time making it to the front desk.
When we finally made it up to our room there was a very bad smelling food tray right outside our room. My daughter and I left with other guests staying at your hotel to get dinner hopeful that the circus in the hotel would be cleared when we got back.
Regretfully it was worse when we got back, 9:15 at night and the lobby was still full of unsupervised children standing on end tables and throwing decorative rocks at each other.
When we got on the hotel elevator we had children yelling at us that "It was a sin to ride the elevator on the sabbath". We had 5 young girls with us that were completely freaked out.
When I got up to our room (1005) at 9:30 the old food tray was still sitting outside our room.
My daughter had an early morning competition and was kept awake by slamming doors (which continued until 2am).
Thankfully we had to leave your hotel by 7am.
February 4, 2014
Rated 2.0 out of 5.0 by Never coming back Never coming back!
Upon arrival the lobby was in mayhem. There was over crowding to the point you could not even reach the front desk. Upon helping my friend into her room, there was a tray of old food sitting outside her door. Finally at 10pm at night she had to call to have it removed. The next morning three staff were in the elevator with myself, one other adult and two children. One of them thought it was acceptable to swear in front of us. NEVER coming back!
February 4, 2014
Rated 5.0 out of 5.0 by Neighbor44 Senior Managers Meeting great experience
My company sponsored a Senior Managers meeting, and all the particpants stayed at the Crowne Plaza in Danbury. My team was treated to excellent service by the Crowne Staff. They went above and beyond in making sure all of our employess were made comfortable. Since most of the participants did not have cars the Plaza provided tranportation to our office, as well as local area restaurants free of charge. Our meetings were a huge success thanks to the flexbiliy of the caring staff at the Crowne Plaza.
January 27, 2014
Rated 5.0 out of 5.0 by PLANET great gem in danbury
STAFF GREAT ,ROOMS GREAT , LOCATION GREAT,GOOD GYM
January 18, 2014