Rated 5.0 out of 5.0 by Dee4 Great staff
Stayed on two occasions another stay planned, lovely relaxed, very clean and great staff, good value for money, being able to cancel at a late time without charges is excellent service
June 13, 2013
Rated 5.0 out of 5.0 by Surgebon Excellent service and a thoroughly enjoyable stay.
We booked for one night at this location on our way up to the Highlands and we're so glad we did.
What a brilliant start to our holiday from the friendly and helpful check in service to the excellent restaurant food.
When you're in ths hotel you would never think you're just a stones throw from the A1. The atmosphere is welcoming and the whole experience was excellent.
The standard of food in the restaurant was fantastic and the garlic pizza bread starter was to die for.
Thank you for giving us a great start to our holiday - we will definitely be back.
June 10, 2013
Rated 5.0 out of 5.0 by Boiledyed Don't judge the book by the cover!
From the outside I didn't expect much to be honest, but inside the hotel was a revelation!
Nicely refurbished, clean and welcoming.
All the staff I spoke to were helpful and friendly, nothing too much trouble, I will definitely stay here again.
June 3, 2013
Rated 3.0 out of 5.0 by Millzee Good stop over
nice hotel. clean and comfortable. The only problem was on our homeward stop we found the air con in our room was inefficient ,which caused a restless night as the room was so hot. We opened the window and gave up on it.! Staff were very welcoming on reception and in the restaurant but the bar staff seemed a bit grumpy. Nice to use the leisure club .the pool area seemed in need of a bit of tlc .food was ok .would probably stop again.
June 2, 2013
Rated 5.0 out of 5.0 by bacarac Large comfortable room & bed
Upgraded to an larger room and found it to be excellent with large on-suite and 7 ft bed. The on site retuarant was very good with a variety of choice, W would certainly recomend this hotel.
June 2, 2013
Rated 5.0 out of 5.0 by JamakO the best holiday inn
My second time STAYING AT this hotel and remain amazed at the standard. Food at the restaurant is amazing and reasonably priced and the leisure facilities are great. An ideal place to stay if visiting the north east as location off the A1 is good for transport links.
May 28, 2013
Rated 5.0 out of 5.0 by Restraintman1956 Good Facilites excellent reception staff moody bar staff!!
The pool was excellent the reception staff both friendly and efficient.
The strange thing I coud not get my head around was the strange case of the missing club sandwich.
It is featured as a photograph on the room service menu but was not availble to order?
But of course it is available if you get take the trouble to get dressed after using the pool and order it at the Bar?
I asked why and was told thats the way it is.
The room service charge is higher than elsewhere as well.
May 26, 2013
Rated 5.0 out of 5.0 by John2053 What a Change
This hotel has now had a great facelift, all in all very much improved. Checked in quick, rooms really well laid out ,massive beds. Staff very attentive and helpful. Meals good and prices acceptable. We will be booking a Christmas night here this year so more to come.
May 26, 2013