Rated 4.2 out of 5 by 174
Rated 5.0 out of 5.0 Overall service
Staff were always very helpful and keen to please. I liked that newspapers were available in the mornings foc, maybe an idea to keep a few copies behind reception for evening requests for a newspaper?
I have not generally used Holiday Inns before but will seek out a good bargain in the future. A good local B
August 21, 2014
Rated 2.0 out of 5.0 by nick1968 poor sleep and bad staff attitude at Holiday Inn Scotch Corner
the receptionist greeting was non existent on arrival.
I actually found her to be unfriendly unprofessional and offensive.
The rooms were ok but the mattress and bedroom was sub standard and not what I expect from a holiday inn. Better beds and bedding at Premier Inn.
August 20, 2014
Rated 5.0 out of 5.0 Stop over
After a four hour drive it was good to arrive and receive a friendly welcome! We were very impressed with the standard of accommodation and the breakfast was excellent. We had to change dates and really appreciated how easy this was to do at minimal cost.
August 20, 2014
Rated 5.0 out of 5.0 by KIMBO14 HOLIDAY INN SCOTCH CORNER DARLINGTON
BEAUTIFUL ROOM, EXCELLENT VALUE FOR MONEY. THE SERVICE WAS A BIT SLOW IN THE BAR, BUT THE STAFF WERE FRIENDLY. I HAVE ALREADY RECOMMENDED THIS HOTEL TO SEVERAL PEOPLE
August 19, 2014
Rated 5.0 out of 5.0 by OB50 Well worth a stay for comfort, service and access to the region
We drive past the Scotch Corner every time we travel south on our holidays. What a surprise it was to actually stay here and experience what it has to offer.
Don't be put off by the stark exterior as the welcome and quality experience inside are value for money and above what might be expected.
Friendly staff, relaxing and well-maintained surroundings helped to create a happy atmosphere where all other guests we saw appeared to be enjoying their time there as much as we did.
August 19, 2014
Rated 4.0 out of 5.0 by Caz65 Spacious room, good service, great fitness suite
Staff were professional, room clean and comfortable. Doors in corridor rather noisy and a squeaky floor upstairs woke me earlier than I had hoped. Great to have complimentary use of the adjacent pool and gym. Great value for money. Entrance and bar a bit dingy and tired-looking - could do with brightening up. Also, while bar staff were friendly and polite, service was very slow - possibly not enough staff on duty? Didn't affect overall stay, which was very pleasant, comfortable and would definitely go again.
August 17, 2014
Rated 4.0 out of 5.0 by J0007 Comfortable stay
All good with exception of breakfast, peeking at the guest record it looked as we were some of the last for breakfast. Food was not hot enough and with just warm plates half way through eating our food it was cold.
August 16, 2014
Rated 5.0 out of 5.0 by dallas48 Superb accessible facilities
As a disabled guest, I was highly impressed by the accessible facilities supplied. The wet room was extremely large, with both an overhead shower and hand-held one. There were plenty of grab rails, and a chair for sitting on under the shower. I use crutches permanently, but had I been in a wheelchair, there was ample room to move around in one. The one thing I would have loved to have had was an electric adjustable bed - I tend to seize up overnight, and to be able to gradually sit up would have been extremely beneficial. All in all though top marks to Holiday Inn for really thinking through what facilities a disabled person requires.
August 15, 2014