Rated 4.2 out of 5 by 95
Rated 4.0 out of 5.0 by Tea43 Extremely helpful staff!
We used the hotel for an overnight stay whilst attending a wedding in the area.
The reception staff went out of their way to help us, which was very pleasing. The hotel itself was a good introduction to the Holiday Inn chain, (we have never used this chain before). On the strength of this visit we have booked to stay with you when we holiday in Italy in September. We have already told friends about our very comfortable stay.
Thank you all.
p.s. Breakfast was just so enjoyable and leisurely, another bonus!!
August 16, 2013
Rated 5.0 out of 5.0 by Richard1234 Nice place ...
Our room was wonderful and comfortable. Very spacious and relaxing.
August 12, 2013
Rated 5.0 out of 5.0 by jacksa13 wonderful staff. lovely hotel
Friendly staff and helpful. Will use this hotel again. Well done holiday inn
August 1, 2013
Rated 1.0 out of 5.0 by Fossie100 Poor stay
1. No upgrade available
2. No wifi connectivity
3 Only limited choice of tv stations
4. Breakfast was poor the eggs were of very low quality
the staff were polite and courteous but the stay was very poor. Next time i'm in the area I will stay at the Washington HI.
July 30, 2013
Rated 5.0 out of 5.0 by Tracey46 Relaxing stay, faultless.
From check in to when I checked out I couldn't fault.
Room (exec) newly refurbished was spacious and bed very comfortable.
Room service was very good and staff overall couldn't seem to do enough to help you feel comfortable.
Walked around the separate fitness centre, looked very inviting.
July 27, 2013
Rated 5.0 out of 5.0 by BIGCEE Great Hotel
Quality Service all round - staff service plus great ambience.. We'll be back for a 50* discount!! Cheers
July 24, 2013
Rated 5.0 out of 5.0 Great Food and Pool
Lovely Holiday Inn.
Fabulous Italian restaraunt.
Decent size pool
July 23, 2013
Rated 5.0 out of 5.0 by SUMMER51 FEEL WANTED.
Stayed 4 times now and usually something just is not right, but this 4th visit went without a problem, and to make it really better we were given a free up-grade getting a bigger room than booked.
Rooms are very good value, breakfast is brilliant, and staff could not be better......they work very hard.
We think that food in the bar is a bit over priced for bar food.
Small portions with top prices.
Must admit that this hotel is value for money in most areas and the staff do make you FEEL WANTED.
We stay overnight on way to lakes just to add that bit extra to our week-end away. Will most certainly go back.
July 20, 2013
Rated 4.0 out of 5.0 by Gaucho50 Welcome break from a long journey
Booked this hotel following a friend's recommendation. They were not wrong. The location was quite right for our holiday to Scotland, the hotel was clean and staff very friendly and helpful. The air conditioning in our room was not as efficient as we had hoped and the fridge was not working. Staff changed our room but the air-con was still not adequate even though it was working. To that extent, staff provided us with a makeshift alternative - a fan, which helped (the air-con could have done with being a bit more powerful to circulate the cold air). It was unfortunate that the evening we stayed was one of the hottest days of the year. The restaurant was very nice and the meal tasty.
Would I go there again? I certainly would.
July 18, 2013
Rated 5.0 out of 5.0 by DNMAC Great hotel
Lovely hotel, rooms very well finished, comfy beds and pillows, more like a boutique hotel :) Restaurant said there was an hours wait but as I was myself kindly fitted me in - there was however several empty tables. Service was spot on - would stay again, happily
July 17, 2013
Rated 5.0 out of 5.0 by Nickabod Spot on after a long day travelling
Holiday Inn Darlington is the only Holiday Inn that has managed to get my room upgraded every time which to a Platinum member is fantastic.
For my business need the location is spot on and a good place to use as a local base.
Wireless internet always good there.
Breakfast always good with staff always keen to assist no matter what the request.
Resturant staff fantastic always asking if all is ok and if there is anything else I may need but in away which was natural and not just going through the moitions.
July 9, 2013
Rated 5.0 out of 5.0 by Johno64 Great place to stop
This is an excellent place to stop over, it is the best place in the area.
July 4, 2013
Rated 5.0 out of 5.0 by PDR25 Very Nice Suprise
I would recommend staying at this hotel, I stayed in room 010, and was instantly impressed with the modern, bright, clean and fashionable finish to the room, the bed, pillows and bedding were really comfy bathroom was great, lovely new bath and shower. I like the complimentary Still and Sparkling water and a Kit Kat - the room facilities are great - everything you would need for an overnight stay. The staff on reception / in the Italian and during breakfast were, fun, pleasant and discreet. The food in the Italian I would recommend and indeed the draft Moretti beer too! All in all one of my fave stays in a holiday in. I didn't have time to use the leisure club, but it looked great and I believe it has a pool too. If you're in that neck of the woods, stay there.
July 4, 2013
Rated 4.0 out of 5.0 by saral Clean, comfortable and friendly service.
The overall impression of the hotel, from the moment you enter the foyer, is clean , smart , modern and welcoming. the staff all presented an efficient business like, friendly impression. we were given all the information we needed and made to feel comfortable from the start. Our rooms were kept to a very high standard and despite being close to the busy scotch corner junction, we did not notice any traffic noise to speak of. if we have one negative comment it is that the breakfast, which was generous, was not kept very hot. overall a very good experience.
June 29, 2013
Rated 4.0 out of 5.0 by Martin140274 Stay at scotch corner
My first impression when i pulled up is this biulding looks awful, but to my pleasant suprise it has recently under gone a full refurbishment and the hotel inside is beautiful. Staff were great hotel was great and food was great and this review would have been great but for one thing! The bed was just awful, it had collapsed at one and had been bodged back together with some blocks of wood that meant you could not lay flat. As if this was not bad enough the bed was worn in the middle so as much as i tried to sleep on one side of the bed gravity kept making me roll toward the middle of the bed. All in all a fab ulous hotel but i did not sleep a wink. What a shame it could have been the best holiday in i have ever stayed at
June 27, 2013
Rated 5.0 out of 5.0 by quarryman Good base for the work programmed with excellent service
It is not the first time that I have stayed at this hotel but the facilities and service remain at a high standard. One evening our bar meal was taking longer than normal, a member of staff on her own initative went to the kitchen to sort it out. We only became aware of the situation when she came to apologies for the delay.
June 27, 2013
Rated 5.0 out of 5.0 by JohnB13 A relaxing & comfortable stay.
This is a regular stop on our journeys from/to Scotland. We have come to expect a warm welcome, a comfortable, relaxing stay and good food. Again, we were not disappointed. My usual niggle - choice of drinks in the bar not good for those who, like me, prefer beer to lager/wine/spirits. On this occasion a belated shock was receiving a "parking charge" for use of the car park, which is run by a private company who clearly couldn't be bothered to check that I was a hotel guest. I had, as requested, given my car registration when I checked in. That is being sorted out by the very helpful hotel staff. Looking forward to our next visit in a few weeks time.
June 24, 2013
Rated 5.0 out of 5.0 by Dee4 Great staff
Stayed on two occasions another stay planned, lovely relaxed, very clean and great staff, good value for money, being able to cancel at a late time without charges is excellent service
June 13, 2013
Rated 5.0 out of 5.0 by Surgebon Excellent service and a thoroughly enjoyable stay.
We booked for one night at this location on our way up to the Highlands and we're so glad we did.
What a brilliant start to our holiday from the friendly and helpful check in service to the excellent restaurant food.
When you're in ths hotel you would never think you're just a stones throw from the A1. The atmosphere is welcoming and the whole experience was excellent.
The standard of food in the restaurant was fantastic and the garlic pizza bread starter was to die for.
Thank you for giving us a great start to our holiday - we will definitely be back.
June 10, 2013
Rated 5.0 out of 5.0 by Boiledyed Don't judge the book by the cover!
From the outside I didn't expect much to be honest, but inside the hotel was a revelation!
Nicely refurbished, clean and welcoming.
All the staff I spoke to were helpful and friendly, nothing too much trouble, I will definitely stay here again.
June 3, 2013
Rated 3.0 out of 5.0 by Millzee Good stop over
nice hotel. clean and comfortable. The only problem was on our homeward stop we found the air con in our room was inefficient ,which caused a restless night as the room was so hot. We opened the window and gave up on it.! Staff were very welcoming on reception and in the restaurant but the bar staff seemed a bit grumpy. Nice to use the leisure club .the pool area seemed in need of a bit of tlc .food was ok .would probably stop again.
June 2, 2013
Rated 5.0 out of 5.0 by bacarac Large comfortable room & bed
Upgraded to an larger room and found it to be excellent with large on-suite and 7 ft bed. The on site retuarant was very good with a variety of choice, W would certainly recomend this hotel.
June 2, 2013
Rated 5.0 out of 5.0 by JamakO the best holiday inn
My second time STAYING AT this hotel and remain amazed at the standard. Food at the restaurant is amazing and reasonably priced and the leisure facilities are great. An ideal place to stay if visiting the north east as location off the A1 is good for transport links.
May 28, 2013
Rated 5.0 out of 5.0 by Restraintman1956 Good Facilites excellent reception staff moody bar staff!!
The pool was excellent the reception staff both friendly and efficient.
The strange thing I coud not get my head around was the strange case of the missing club sandwich.
It is featured as a photograph on the room service menu but was not availble to order?
But of course it is available if you get take the trouble to get dressed after using the pool and order it at the Bar?
I asked why and was told thats the way it is.
The room service charge is higher than elsewhere as well.
May 26, 2013
Rated 5.0 out of 5.0 by John2053 What a Change
This hotel has now had a great facelift, all in all very much improved. Checked in quick, rooms really well laid out ,massive beds. Staff very attentive and helpful. Meals good and prices acceptable. We will be booking a Christmas night here this year so more to come.
May 26, 2013
Rated 5.0 out of 5.0 by Tetley Great service
Fantastic room with a large comfortable bed. Room service was quick and food was excellent. Would definately stay here again.
May 16, 2013
Rated 3.0 out of 5.0 by RoyandWendy A 1 NIGHT STAY
THE DECOR AND CLEANLINESS OF THIS HOTEL IS VERY GOOD , BUT UNFORTUNATLY WE HAD A POOR ROOM, WE HAD BOOKED A TWIN ROOM BUT WERE GIVEN A DOUBLE, THE DOUBLE BED WAS ONLY JUST BIGGER THAN A SINGLE, THE ROOM WAS VERY SMALL A JOB TO MOVE ARROUND IN IT. THE FAN IN THE BATHROOM WAS SO NOISY AND STAYED ON FOR AGES AFTER YOU TURNED THE LIGHT OUT, AS A PLATINUM PRIORITY MEMBER I EXPECTED BETTER
May 16, 2013
Rated 5.0 out of 5.0 by Noddyandbigears Another Good Night
I had informed the hotel would not arrive until late but they were prepared and informed and I was well received as a priority club member. I have stayed here now about 4 times in the last few months and the staff begin to get to know you, are warm,friendly, accommodating and receptive.
I ate in the hotel 'Italian restaurant' and to be honest had the best soup and fish dishes I had eaten in a long time
Good enjoyable stay.... until the next time
May 15, 2013
Rated 5.0 out of 5.0 by HenryG Great Place to Stay
Great hotel, fantastic staff, food is superb would stay again and again no problem
May 15, 2013
Rated 3.0 out of 5.0 by John19581958 Not as good as expected
A good location and nice rooms but very noisy. Main light in room did not work and tv system failed during the evening and did not get fixed until following day. The wifi which was free was so poor it was unusable I would much rater pay for a decent connection.
Tray charge of £4.50 and when food turned up no sauces and very average really felt they don't care
May 14, 2013