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Rated 3.8 out of 5 by 60 reviewers.
Rated 4.0 out of 5.0 by Great Staff and good position Enjoyed our 4 day stay here which is well positioned for sightseeing the local area. Durham, Barnard Castle etc. Had a refurbished room on the ground floor but there was noise from room occupants above us. Also seemed to be a humming noise at night when going to sleep, although it ceased after about 1.00am. Room allocated was incorrect and only had a standard guest room but had booked an executive room - did not realise til we had returned home. Lesson here - always check what you have, we did not realise this as only some rooms have been refurbished. Anyway, staff were excellent and hotel is clean and ground floor modern. A word of warning, hotel is a convenient overnight stop off for coach parties, we were there for 4 nights and on 3 of them coach parties stayed just for 1 night, breakfast was very busy. However would stay again. September 11, 2014
Rated 5.0 out of 5.0 by Busy weekend early starts! Great location, fantastic staff, new, clean, modern. This hotel is first class in all but menu. Will be staying again! September 2, 2014
Rated 5.0 out of 5.0 by Travelling stopover Comfy Clean Good price Good food Polite staff Good stay August 29, 2014
Rated 5.0 out of 5.0 by Comfortable in all aspects The only thing missing was a trouser press in the room bearing in mind you are trying to attract the business man as well as the traveller. August 28, 2014
Rated 5.0 out of 5.0 by Friendly Staff,excellent hotel We stayed at hotel recently whilst visiting family everything at the hotel exceeded our expectations from the cleanliness of hotel, ease of access from A1 friendliness of all staff and small area for youngsters to play board games! Well done Holiday Inn August 27, 2014
Rated 4.0 out of 5.0 by Lucky we found it The sign wasn't easy to see so we were lucky we found the hotel. Greeting at reception was polite but not the warmest of greetings, I think the receptionist was very busy. Rooms were of an excellent standard but having the washbasin in the room rather than contained in a bathroom was a little strange. The bathroom didn't smell very fresh on first entering the room. Good breakfast and attentative breakfast staff. Good stop of location August 24, 2014
Rated 5.0 out of 5.0 by Great stay Had a great stay. Staff very helpful especially Ashley on the front desk who made us very welcome. August 21, 2014
Rated 5.0 out of 5.0 by Lovely 2 night stay Easy to find hotel, lovely Reception area, lounge and dining room. Very modern design. Fantastic breakfast. Spacious rooms, no noise from road so good nights sleep. Would definitely stay here again if in this area. Friendly staff in Reception, bar and breakfast staff. Room modern and well equipped. August 19, 2014
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