Rated 4.1 out of 5 by 359
Rated 5.0 out of 5.0 by tx_traveler A well-run property, in a good location near downtown Halifax
This is only 1 of 2 IHG properties in Halifax. The other being at the airport, which is some distance from downtown.
Location-wise this property is at the foot of the MacDonald Bridge and within a block of the Bridge Station Transit Center. So if you are dependent on the bus, this location is extremely convenient. Keep in mind the bridge is shut down each night for construction work, so you will have to rely on the ferry to get to and from the downtown area (no vehicles allowed across the bridge).
All of the staff I encountered are at the top of their game. From the servers in the restaurant, who anticipated my needs and remembered my preferences (e.g. hot tea in the morning vs. coffee), to the check in staff (Drew is a true credit to this hotel), and even the cleaning staff, all of them strive to make the hotel run as smoothly as possible.
The staff also doesn't hesitate to intervene when necessary. There was a wedding at the hotel during my stay, and at 2 AM some of the guests decided to transfer the festivities to the elevator area on the 7th floor. One call to the front desk, and 10 minutes later things are quiet and peaceful. I appreciate that.
October 8, 2015
Rated 2.0 out of 5.0 by ll1024 Bed is comfortable, some rooms need upgrades
I find the beds are nice and comfortable at this hotel, though the building is starting to show its age and needs some much needed upgrades. I had to ask for a room change because of some cleaniness issues, the new room had issues with air/heating.
October 5, 2015
Rated 3.0 out of 5.0 by nope5000 Lacking and dated
This was not the most comfortable room i've ever seen in. It fulfilled my need for somewhere to sleep, but not much else. It felt very much like I was placed in a room that hadn't been on list of rooms used regularly due to the hotel being more booked than usual.
The carpet in the hall was raising and lumpy, needing to be stretched and relayed, but all together replaced would be better as it is a fairly dated pattern.
The bathroom was cramped, with the sink being across the small hall from the door to the main living area, in what felt like the closet. The light switches only turned on the lights in the bathroom and above the sink, with a 3rd switch seemingly useless. Had to walk across the room to turn on a light, which can be difficult when it is already late and you're in an unfamiliar room.
The beds were hard, the coverings confusing. Not sure why it went sheet, uncovered comforter, then bed cover. Woke up entangled in all three. The furnishings seemed to be from the late 90s. I had to unplug the only lamp by the beds so that I could plug in a device charger.
Room was also lacking a fridge, which is usually standard lately in most hotels, but I didn't bother to check if it was included when I made the booking so that is on me I suppose.
There was also a large gap in the room as if a piece of furniture had been taken out.
October 2, 2015