Rated 3.5 out of 5 by 109
Rated 4.0 out of 5.0 by cupplesr GOOD FOR BUSINESS TRAVEL
I HAVE BEEN STAYING OCCASIONALLY FOR 12 YEARS NOW. IT IS THE FIRST TIME I WROTE A REVIEW. THEY OFTEN GIVE AN UPGRADE TO THE PLATINUM MEMBERS. THE KING BED ROOM WITH SOFA BED IS NICE ESPECIALLY IF YOU WANT TO DO SOME WORK IN THE EVENINGS. THE BREAKFAST NOOK IS JUST AVERAGE, BUT A CONVENIENT START TO THE DAY. THE ATTACHED ASIAN RESTAURANT IS DECENT. OVERALL IT IS A GOOD VALUE FOR THE $. YOU CAN SPEND MUCH MORE FOR SIMILAR ACCOMMODATIONS IN THE AREA. OH AND I FORGOT TO MENTION THERE IS A NICE SIZED INDOOR POOL IF YOU HAVE TIME FOR A SWIM. I'LL BE STAYING THERE AGAIN.
February 28, 2014
Rated 4.0 out of 5.0 by WFARSr Friendly Staff
The Bad - Location was kind of a pain to get to even though it is just off I-95. There's some odd turns including a left turn at an intersection marked with only a RIGHT pointing green arrow. Ariadne Road kind of sneaks up on you after you come out of the confusion of making that left turn. Beware the potholes and speed bump that immediately greet you on Ariadne.
Intake was quick and the staff was friendly. A very minor flaw in the intake was that I did not have my IHG status recognized nor was I offered the usual complimentary gift. My olio was IHG though and my points were displayed.
Moving on. Room was comfortable. A mix of updated and the worn. Bathroom door could probably stand to be replaced and a better cosmetic job on the room door could have been done on the switch over from key to keyless. Bed was perfect. Darkness was good. TV worked great. All in all, room was what I've come to expect and why I am loyal to IHG.
One last compliment. There was a blind woman in the room next to us. We had seen her struggling with her card when we checked in and opened the door for her. One of the front desk staff brought this woman coffee the next morning and gave us a very cheerful "Have a nice day!" as we passed.
It's close to stores, pharmacies and a very nice sports bar with GREAT food.
I recommend this property even if a bit pricey for the distance from the Bay.
February 27, 2014
Rated 2.0 out of 5.0 by errol1 Hotel needs work
The rooms need to be completely redone. It seems like everything I touched was falling apart. The HVAC system in the tower building has no temperature control, only heat, or cool, or off. Rooms and especially the bathrooms are tiny; you need to reach over the sink to turn the shower on. This hotel should not be a Holiday Inn. The rooms in the lower wing building are acceptable. The staff was very accommodating, but the are dealing with a terrible property. Stay away
February 26, 2014
Rated 5.0 out of 5.0 by Willard1973 Great service by the front desk.
The front desk service was great. I needed help with a conference call for work and the front was a huge help with that.
February 23, 2014
Rated 5.0 out of 5.0 by Ecot26 Convenient Location and Great Value
Hotel staff was knowledgeable, friendly, and ready to help. It was a great experience for a great value.
February 18, 2014
Rated 3.0 out of 5.0 by WLYU More like a Holiday inn Express
It is an okay hotel. The property was a little old and outdated. I was asked to sign some standard policy (like pet or non smoking, etc. I don't even remember what I signed) when checking in. Feel like that is very outdated process and unnecessary in this modern days.
Laundry room was clean and washer and dryer were clean.
February 12, 2014
Rated 4.0 out of 5.0 by jfont231 Snow Storm
The night I stayed we had 12" - 14" of snow. When I went to my car it was completely cleaned off and the snow all around my vehical removed. That was a pleasant surprise, as the first thing I'm thinking is I have to clean off my car and ram it through a pile of snow to get out of my parking spot. Thank you!
February 9, 2014
Rated 5.0 out of 5.0 by MAL3 Front Desk Staff are So Friendly
I'm traveling on business and am staying at this hotel for 4 weeks. In just the 1st week, I've been very impressed with the front desk staff. Helpful, accommodating, and friendly sum it up perfectly. All the staff are nice and the rooms are clean and updated.
January 27, 2014