Rated 3.8 out of 5 by 215
Rated 4.0 out of 5.0 Great Room, one exception the fire alarms went off a couple of times
Staff was excellent, room was awesome. Food was great. Only bad part was the fire alarm went off a couple of times.
October 27, 2014
Rated 5.0 out of 5.0 by Lynnemc Good night
I just needed a night away. The hotel was very accommodating I like there pool warm temp. Quick breakfast. Highly recommended. Very convenient. I really like this hotel. Bed was very comfortable. Thank you
October 26, 2014
Rated 4.0 out of 5.0 by Cave Creek Crank The Nook (restaurant)
The Nook lacks adequate supervision. The manager is never there; the other employees are on their own. There needs to be a person to manage the buffet at which guests use their fingers, lick their fingers, wipe their faces, and preen their hair. Guest return to the buffet with their used dishes, touch the used dishes with serving utensils, and spread germs to all who eat at the buffet. When I brought this information to the manager, he placed a 2" X 2" framed notice about using clean plates. No one including me saw the sign without great effort. Although the restaurant employees are generally polite, they do not make an effort to greet guests and wait on them in a timely way. As I said, there needs to be a person in charge who knows what to do and then does it: Actively instruct the employees and the guests. Both require direction that they do not receive at the Dedham Holiday Inn.
October 25, 2014
Rated 2.0 out of 5.0 by stressbusters the most uncomfortable pillows and bed
horrible pillows , not so good bed, had back ache the whole time
pillows should be smaller to sleep with
October 23, 2014
Rated 4.0 out of 5.0 by soccer22 overnight
great front desk staff --- hallway leading to our room looked a little tired and needs to be freshened up -- surprised by the level of noise coming off route 128 - a little disappointed by our corner room ( the description online of the room made it seem much nicer than it actually was ) --- not worth the extra money
October 23, 2014
Rated 4.0 out of 5.0 by LKL83 Nice reasonably priced hotel
Boston is a very expensive place to stay. This hotel was clean, quiet, updated and relatively close to our destination. Great value for the price.
October 21, 2014
Rated 3.0 out of 5.0 by 3876542 good stay, poor parking/no coffee
Inadequate parking. No complimentary breakfast. Where is the complimentary coffee?
October 20, 2014
Rated 5.0 out of 5.0 by Diane297 Comfortable, clean and terrific stafff
I cannot say enough about the staff and service at this Holiday Inn. Everyone is friendly, helpful and accommodating, from housekeeping, front desk and all the way to management. The room was comfortable, kept clean and stocked with towels. The lobby is clean and inviting. We had breakfast a few times and enjoyed it; coffee is wonderful!!
The only small negative is the outside of the building. It needs some TLC and better maintenance and cleaning.
October 18, 2014