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Rated 4.2 out of 5 by 115 reviewers.
Rated 3.0 out of 5.0 by Great location for UNT guests The location of this hotel is right in the middle of an apartment or student housing area. It was at first hard to find the entrance. It is great if you are visiting UNT or TWU, otherwise I wouldn't necessarily recommend the location. Recognized as a platinum member, although was told no upgrades due to being sold out, although the parking lot was definitely not overcrowded. Beds were pretty comfortable. Breakfast was not complimentary, breakfast buffet cost $7.95, which was pretty good. October 21, 2014
Rated 5.0 out of 5.0 by Great Stay, Great hotel, comfortable and clean Everything was awesome except for my need for a 6am breakfast time. Breakfast started at 6:30am. Also the Front desk was a pleasure going the extra mile to make sure I had everything I needed. Thanks Kelsey! October 20, 2014
Rated 2.0 out of 5.0 by Comfortable bed but bad service The room and look of the hotel was great. The service was horrible. The room was not ready even a half hour after we were told it would be ready and the front desk staff was extremely rude when we tried to check in. When asked how to fix this problem they were unhelpful and complained about helping us. I have never experienced staff this rude. October 16, 2014
Rated 2.0 out of 5.0 by Staff is too busy I get it, staff is busy. I asked for a receipt from bar before check out, gave me my room receipt. I left my info, nothing. I called and front desk said, bar opens at 5, they will call you. Called again at 9, was told, "bar is busy and they don't know how to pull receipts" She asked me, why did you forget your receipt? I just asked, can I get a receipt? Well the manager will just have to deal with this tomorrow. I don't ask a lot, but I can get a receipt from a foreign hotel faster. I stay in Holiday Inn Express 2x a week for the last 5 years. But when I go back to Denton, I will pick another spot. October 15, 2014
Rated 2.0 out of 5.0 by Hotel Comfort Refer to my previous comment that I have made in this survey. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 212 22 23 24 25 26 27 28 29 The reason I am writing these numbers I have made my comment previously in this survey but the survey want let me go on until I have 50 Characters. October 15, 2014
Rated 4.0 out of 5.0 by Small Issues The A/C was very loud and disturbed my sleep, however was quite effective in controlling the temperature of the room. One morning the coffee was not replaced October 14, 2014
Rated 4.0 out of 5.0 by Comfortable and convenient I stayed for 5 nights on a business trip, this is a quiet location, which suited my purposes with easy access to main highways etc I found this hotel comfortable with various restaurants nearby (in a vehicle) if you wanted a change from the hotel Overall I had no complaints October 14, 2014
Rated 3.0 out of 5.0 by All was good.... up until it was time to get breakfast. First of all, I thought it was a continental breakfast, unfortunately I was wrong in stead waking up to a buffet for$7.99 per person. Well, I was hungry so I sat down to eat, my wife only having coffee. The staff was rushing me through and out a full 45 minutes before closing. I confirmed with them the closing time and asked why food was being pulled off and or not replenished. A man in chef coat and cowboys cap came out and rudely expressed they were closing. I later went to complain to the Hotel but was told they are a separate company. Well my advice to them is to get rid of that separate company, because I will not stay @ that Hotel in Denton ever again unless I have no other choice, then I will make sure and have plans for breakfast in the morning at the local Ihop. October 13, 2014
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