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Rated 4.2 out of 5 by 116 reviewers.
Rated 5.0 out of 5.0 by Great Breakfast and Shuttle Weekend trip with friends for a football game. Utilized the shuttle on Friday night to get dropped off at the Square. Woke up Saturday morning, and ate a great breakfast buffet with a drink and coffee for only $7.99. Breakfast consisted of bacon, eggs, waffles, fruit, biscuits and gravy, hash browns, and various cereals. Also utilized the shuttle to get dropped off right near the stadium (Saved $10 dollars on parking), and also called the hotel back, and got the shuttle driver to pick us after the game and drop us off to eat after. The hotel was very clean, and had all the extras that anyone could ask for. The staff was very great, and we had 3 different shuttle drivers and none of them seemed at all annoyed about having to take and picks us up. Also received 500 points extra at check in just for being a platinum priority club member. October 22, 2014
Rated 3.0 out of 5.0 by Great location for UNT guests The location of this hotel is right in the middle of an apartment or student housing area. It was at first hard to find the entrance. It is great if you are visiting UNT or TWU, otherwise I wouldn't necessarily recommend the location. Recognized as a platinum member, although was told no upgrades due to being sold out, although the parking lot was definitely not overcrowded. Beds were pretty comfortable. Breakfast was not complimentary, breakfast buffet cost $7.95, which was pretty good. October 21, 2014
Rated 5.0 out of 5.0 by Great Stay, Great hotel, comfortable and clean Everything was awesome except for my need for a 6am breakfast time. Breakfast started at 6:30am. Also the Front desk was a pleasure going the extra mile to make sure I had everything I needed. Thanks Kelsey! October 20, 2014
Rated 2.0 out of 5.0 by Comfortable bed but bad service The room and look of the hotel was great. The service was horrible. The room was not ready even a half hour after we were told it would be ready and the front desk staff was extremely rude when we tried to check in. When asked how to fix this problem they were unhelpful and complained about helping us. I have never experienced staff this rude. October 16, 2014
Rated 2.0 out of 5.0 by Staff is too busy I get it, staff is busy. I asked for a receipt from bar before check out, gave me my room receipt. I left my info, nothing. I called and front desk said, bar opens at 5, they will call you. Called again at 9, was told, "bar is busy and they don't know how to pull receipts" She asked me, why did you forget your receipt? I just asked, can I get a receipt? Well the manager will just have to deal with this tomorrow. I don't ask a lot, but I can get a receipt from a foreign hotel faster. I stay in Holiday Inn Express 2x a week for the last 5 years. But when I go back to Denton, I will pick another spot. October 15, 2014
Rated 2.0 out of 5.0 by Hotel Comfort Refer to my previous comment that I have made in this survey. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 212 22 23 24 25 26 27 28 29 The reason I am writing these numbers I have made my comment previously in this survey but the survey want let me go on until I have 50 Characters. October 15, 2014
Rated 4.0 out of 5.0 by Small Issues The A/C was very loud and disturbed my sleep, however was quite effective in controlling the temperature of the room. One morning the coffee was not replaced October 14, 2014
Rated 4.0 out of 5.0 by Comfortable and convenient I stayed for 5 nights on a business trip, this is a quiet location, which suited my purposes with easy access to main highways etc I found this hotel comfortable with various restaurants nearby (in a vehicle) if you wanted a change from the hotel Overall I had no complaints October 14, 2014
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