Rated 4.0 out of 5 by 466
Rated 2.0 out of 5.0 by JMC1079 Cherry Creek Holiday Inn
Was fairly disappointed with the customer service and especially the Breakfast.
Front desk was rude when they couldn't find my reservation which was made by my bass and was just under a different name.
They suggested that I was in the wrong place and gave me a 800 number to call which took about 20 minutes to figure out that I was in the right place.
I assumed breakfast was complimentary as it is in most Holiday Inns. Come to find out it was 13.99 and definitely not worth it! It was cheaper for a coffee and sandwich at Starbucks and far more tasty.
November 23, 2015
Rated 2.0 out of 5.0 by writeme1440 Good intentions, failed execution
When told of a bloody mess on pool deck, staff jumped to attention and... placed a sign over it where it stayed for the next 15 hours before being cleaned up. When told of a backed up bath tub, desk clerk silently took $20 dollars off the bill and said have a nice day.
November 23, 2015
Rated 4.0 out of 5.0 by gordon2014 stay
walls are paper thin and can hear everything around you. this hotel would be so much nicer if it were not under construction. staff at front desk are very nice but the maitanance and housekeepers just look at you and dont say a word. it was fine for it being a hotel in a big city and it was what i expected except for the construction part. the front desk is in what looks like to be the breakfast bar kitchen and it just gives a bad vibe because of the construction. front desk lady was trying to be helpful but told us that our destination was a mile and a half up the road, so we decided to walk, it ended up being three miles later that we found it.
November 18, 2015