Rated 3.8 out of 5 by 176
Rated 5.0 out of 5.0 by cbgross Great Staff
We spent three days at the hotel, myself, wife, 5 yr old and 2 yr old. I just picked this hotel since it was close to the attractions we wanted to visit. First the staff was great, my kids wanted to spend time in the elevator riding and several staff mentioned how great it was to see them having fun. They enjoyed the pool and I enjoyed the kids eat free, great breakfast and great dinner menu. We will be staying here next time in Denver.
July 23, 2014
Rated 2.0 out of 5.0 Comfy bed and great a/c
It was a good stay just didn't like the missing bed and the no room for parking in the garage. Didn't agree with parking across the street.
July 22, 2014
Rated 4.0 out of 5.0 by JLS72 Excellent service
My husband and I recently spent 3 nights in the Holiday Inn Denver-Cherry Creek. We were visiting from MN and were in town for a wedding. We booked a room there because the bride and groom had a block of rooms and recommended we stay there.
Our room was clean and comfortable, the pool and patio area was very nice and the food in the restaurant was good. The only problem was the elevators. Only one elevator was working in the east tower on the day we checked in, so there was always a long wait to get up or down. On the second day, my husband, five other adults, two small children and I were stuck in the "good" (working the previous day) elevator for 25-30 minutes when we stopped unexpectedly between floors and had to wait for an engineer to rescue us. This was a very frightening experience, and we were prepared to leave and never come back. However, the staff was very understanding and gracious afterward and moved us to a different room on a lower floor so we didn't have to use the elevator anymore. They also comped our room for our entire stay. So overall, the experience was good and hopefully the elevators are all in working for future guests.
July 22, 2014