Rated 4.4 out of 5 by 108
Rated 5.0 out of 5.0 by UPEagle Nice Hotel
I had to stay close to the airport and Holiday Inn is my first choice. The location of the hotel allows for them to set a higher price per night for the rooms but the hotel is very nice and the room was comfortable.
December 3, 2013
Rated 5.0 out of 5.0 by LindaK53 long layover at DIA
Unfortunately our stay was shorter than expected, our layover in Denver was supposed to be 16 hours so I booked a room here to wait for our connecting flight back east. To make a long story short due to our original flight being canceled and other flying issues we were here for about 7 hours. We had a nice meal in your restaurant and then went to bed to get up with a wake up call at 4 AM to catch the shuttle back to the airport. The room was very comfortable, roomy, clean and quiet. I would like to stay here again. I liked that our room had an extra room with an additional TV so I could sleep while my husband watched TV. No complaints about the shuttle, restaurant,or the room.
November 30, 2013
Rated 2.0 out of 5.0 by Joe5580 Placed in a poor room as an upgrade for a platinum elite member
We were given a poor room in the hotel. Most of my stays have been very pleasant but this one was not and nothing was done about it. Very poor customer service at the desk! The room had a strong clorine smell, it was a handicap room with a rusted metal rail in the tub and tile missing where the soap dish use to be, and absolutely NO counter space in the bathroom. To top it off there was no tea (Irish you know) and no customer service at the register. Very undertrained and no Manager available. We will look elsewhere next trip through Denver. Joe
November 28, 2013
Rated 4.0 out of 5.0 by Lucarse All is well, except for the food.
Really no complaints about the all-over hotel experience, to include the seminar facilities. I am far from a foodie and will tolerate all ranges of food quality, but the hotel needs a restaurant upgrade. I don't expect high end cuisine at a Holiday Inn, but when you charge a premium for mediocre food, it can't go unnoticed. Lunch and dinner entrees and appetizers were OK, but the easiest meal of the day, breakfast, was just awful. The 9.99 buffet was hash browns, fruit, cereal, and some yellow goo they called eggs. Bottom line on food: Charge way less for this stuff or figure out how to improve. Otherwise, the hotel staff and general environment were very pleasant.
November 16, 2013
Rated 2.0 out of 5.0 by R1200GSA Nice Property. Terrible Shuttle Service
No complaints on the property itself. Clean, Modern, and well appointed.
My complaint is the complementary shuttle service. Took close to 1 hour to get from the airport to the hotel. I waited over 35 min to be picked up and called twice and was told the van should be there. And the when the van does show it we stay parked for 15 min to depart.
The night I checked in it was advertised that van leaves every 30 min on the hour, but when I got downstairs at 7:58 by the clock in the lobby, the van had just left and the desk attendant wouldn't call it back by radio. So $26.50 and 8 min later by a cab I am at the airport.
There are may hotels located on tower road. Pick another one, as that is what I will be doing from now on.
November 9, 2013
Rated 4.0 out of 5.0 by AAHEND nice hotel- don't eat there
Sports bar was fine, but not really accomodating. World series on and could not seem to get the game on more than 1 TV at the bar. Also, Burger was like a Hockey Puck. When I told the waitress, she patted me on the back and told me the kitchen staff just is not really that good at cooking burgers.
Hotel was nice but skip the Sporting News Grill unless you want a beer.
November 4, 2013
Rated 5.0 out of 5.0 by JohnS01 Very nice at airport hotel
The staff was very nice, the food was good and the bar tender friendly. I liked that they had a pool and a workout area. The shuttle to the airport was on time.
October 29, 2013
Rated 5.0 out of 5.0 by cday7924 Great Value Package
We chose the Park and Fly package and it is a great value. The staff was very accomodating and the rooms are really nice.
October 27, 2013