Rated 4.3 out of 5 by 167
Rated 1.0 out of 5.0 by RoadkingFL Denver Holiday POOR
This is one disgusting hotel. They absolutely to service the rooms.
July 14, 2014
Rated 4.0 out of 5.0 by Chi traveller Restaurant waitstaff is excellent
Stayed twice in one week--had drinks one night, next morning breakfast; next stay we had dinner. Good beer selections, breakfast is well done, bison burger was excellent! Waitstaff all three times was excellent--I stay at a lot of hotels. Front desk is often overworked, but hardworking.
Waited one hour at airport for shared-hotel van in the evening, unprofessional, not friendly or careful.
Early morning was prompt, professional.
July 11, 2014
Rated 4.0 out of 5.0 Emergency reservation after canceled flight
The overview: Very nice, friendly front desk service, rewards club amenities packages were given to each member of my family (we didn't even have toothbrushes, so they were much appreciated), the shuttle was waiting on time for our dawn flight and the room was clean and quiet.
Our 10:10 PM flight out of Denver was delayed repeatedly, then finally canceled due to weather and our rescheduled flight was 6:30 AM the following morning. If it had been only me, or me and my husband, we may have simply slept at the airport, but we were at the end of a busy family vacation with our two kids and my husband had to go straight to work upon our arrival home, so beds, even if only for 5 hours, seemed worth it. If you're not familiar with Denver's airport, the nearest food/lodging service zone served by free shuttles is about 7-8 miles from the airport. The hotels that were supported by the airline's recommended service that night were even further away and offered no shuttle service and many hotels in the closer zone were sold out of rooms to sleep four. I was very happy to be a IHG member, because I called them directly and they booked us a suite that slept four at the price of a double queen room, which was sold out. The shuttle came quickly and check in was very smooth and fast. Long story, but good reminder that loyalty programs have real benefits when there's a lodging crunch.
July 11, 2014