Rated 3.0 out of 5.0 by Gator44 Value!
The room rates were quite competitive I felt like we got a great deal. The rooms were clean and beds comfortable. The air was not cooling off as it should so sleeping conditions were not as comfortable as I would have liked. Day staff was Amazingly polite and accommodating.However the evening staff wasn't nearly as nice. My room was changed 3 times during my check in! I had to go to all three rooms, try to get in, have a "security guard" try to get me in and eventually move to the 3rd room where I would remain. This all took 30 minutes....at 1130 at night. The guy at the desk thought he was a comedian and it was not appreciated at that hour. So,due to his behavior and lack of concern for me getting in my room quickly and efficiently, I have to give a less than desirable rating. The kindness of the day shift staff and those working in the hotel dining facility however was remarkable.
May 20, 2013
Rated 2.0 out of 5.0 by Debi19 Bed was very uncomfortable
The room itself was okay. Lighting was good. Adequate work space. The bed was low and extremely hard and uncomfortable. Thought I was sleeping on the box spring.
May 14, 2013
Rated 5.0 out of 5.0 by MarkC Comfortable place to wait out the storm
My dog and I were driving across the country when a terrible storm hit outside of Denver. Priority Club reservation staff was able to make my reservation in time to get settled in before the roads were impassable. This hotel fit my need to wait out the storm and was clean, comfy, with great in-room amenities. Price a little higher than we usually pay, but still a good value. Only two problems: 1) The toilet valve that kept leaking and running the fill supply. Closing the bathroom door was enough to make the noise less noticeable. I'd stay there again; 2) Parking was very limited in the lots around the surface level of the hotel. One great feature that more than compensated for those two problems, was the sliding patio door access to a small balcony, making it possible to get out into the fresh air without having to take the elevator to the ground floor and brave the bizzard at street level.
May 6, 2013
Rated 3.0 out of 5.0 by Traveller31 Comfortable bed, poor TV reception and noisy hallways
Pros: The bed was great, each room had a mini fridge;bar/lounge on site, great staff, good location close to freeway,
Cons: little storage in the bathroom, two flimsy glass shelves and no room next to sink, sink tap leaked when turned on, TV had poor reception which seems to be a trend at last two Holiday Inn's in past month, VERY noisy hallways and you could hear people slamming hotel room doors inside room at all hours of day/night.
May 3, 2013
Rated 2.0 out of 5.0 by Troy1041 No handicap facilities like I requested four months prior
The hotel had problems but there's no excuse for what they did for my rooms I handicap and Ended up getting hurt Trying to get into my room and into my bathroom
May 1, 2013
Rated 5.0 out of 5.0 by OliveOyl Wonderful Stay
I had a nice stay at the Holoday Inn in Denver, Colorado. Nice clean room, large TV and functioning thermostat. It was very quiet, I must say, that the best service was given by the shuttle drivers who took me to National Jewish Hospital and back. Very friendly and warm. The brunch was so-so but the steak dinner was good. Only stayed for a couple of days but it was pleasant.
April 30, 2013
Rated 5.0 out of 5.0 by Clair31 Excellant Staff
The staff at any hotel makes up 90% of the overall experience of your stay. I live out of hotels, staying about 150 days out of a year. And of those, I stay at several different Hotel chains. The Holiday Inns are a preference but I must stay at hotels close to my businesses.. The Holiday Inn Stapleton in Denver is one of my favorites. The staff knows me by name when I walk in. They take care of your every need, and make your stay as pleasant as possible. And it's all because of the staff.
April 30, 2013
Rated 3.0 out of 5.0 by MzKitty Second Stay not as easy as the first
This is the second time I have stayed at this hotel. It is a very convenient location, affordable rates, and comfortable Select Comfort beds. This stay was not as relaxing and enjoyable as my prior visit. One of the bedside lamps in the room had a burned out light bulb. Not a huge deal, just an annoyance especially as there is not great lighting in the room. There were hairs in the bathroom on the ceiling and on the shower wall. Again not a huge issue, in fact the hairs on the ceiling rather made me laugh thinking how on earth?!? The third strike was trying to get ready for bed without water. I was very surprised not to have been warned that there was going to be a water shut off. When I called the front desk the person who answered told me it should only be for a few hours and that there should be water for showers in the morning. In the future I may or may not stay at this property again.
April 24, 2013