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Rated 3.9 out of 5 by 284 reviewers.
Rated 5.0 out of 5.0 by Best stay yet This was the best stay ever, after 10 days in Cancun we wanted to get home but had a lay-over and stayed at this hotel with my points. we needed a late check-in and a late check-out. completely satified with every part of our stay at the Denver East! staff was the best, shuttle service to and from airport, shuttle around the city. EVERY Holiday should model thier customer service around Denver East! just can't believe how friendly and helpful everyone was. wanted a pizza and the gentleman gave me 10 fliers and suggested a local pizza place that tasted fantastic. Thank you Denver East, only thing Cancun had on you was the weather December 17, 2014
Rated 5.0 out of 5.0 by Another Great Stay We always stay at this wonderful property when we can. The rooms are spacious, with enough desk space to work from, but what really makes this a great hotel is the staff. Krystal, Tommy, Bree, Katie, Itza, Francisco and all the other staff makes this hotel what it is. Friendly, helpful, funny! We feel we are welcomed and appreciated when we stay here. December 16, 2014
Rated 2.0 out of 5.0 by Comfortable bed, sorry service Comfortable bed, room was clean, room was also big and spacious. The bad part is that the mini refrigerator was on the floor like in a cheap motel. The worse part about my stay here was the maids came to clean the room at 5pm while I was preparing for diner. I hurried up and rushed out so they can clean. When I came back from diner at 730pm, the room wasn't even touched. December 16, 2014
Rated 4.0 out of 5.0 by Don't arrive late We arrived later than expected, 9:30 in the evening. The lady first handling our check in was very nice and answered all questions when asked. However after finding our room and looking for the fitness center about 45 minutes later the man at the front desk was extremely rude when asked directions to the area. He made a scene of pulling up his shirt sleeve to show me his watch and stating the center closed at 10;00 and I would have to wait until morning to use the facility. Next morning I found it was actually open until 11:00. I don't understand why he had to be so rude. December 15, 2014
Rated 5.0 out of 5.0 by Most Pleasant Staff Pleasant staff that made my stay EXTREMLY comfortable, the beds are always nice and comfortable there, will always stay here whenever I'm in Denver. December 12, 2014
Rated 1.0 out of 5.0 by We can not recommend this hotel We had our vacation cut short by a family funeral, so we wanted to make the most of the three days we had. In retrospect, we should not have stayed at this hotel. Our first problem was that we had no cold water in our room. It turns out there was a known malfunction but they were still selling the affected rooms. We had to waste our first morning waiting for the mechanic to come to the room and he was only able to do a partial fix of the problem. So after taking a quick shower, we decided to change rooms. We wasted more time that evening moving to a different room on a different floor. We found the beds and pillows not very comfortable. The closets are not deep enough to accommodate the width of a hanger, so the workaround is to hand clothes parallel to the back wall. This made it very difficult to maneuver the clothes and hangers. We also found parking inadequate. There is parking around the perimeter of the hotel and adjoining building, but we always had to park at a distance from the main entrance. We returned one evening and could only find parking at the far end of the property; we had to walk nearly a block in the rain to get to the nearest entrance. The interior of the hotel looks like another hotel chain with stripped down decor. It sort of reminded us of a space ship inside the courtyard, very stark and unadorned. At the front entrance is a huge staircase to the lower level. It leaves little room for foot traffic to and from the elevator lobby, which was often crowded. This hotel really needs to be overhauled with some thought to guest experience. Overall a very unpleasant stay. December 8, 2014
Rated 5.0 out of 5.0 by Great Work Out facility and great service The staff at this hotel knows what customer service means! The work out room is comforatable, well equipped and off the main path so privacy is ensured. December 8, 2014
Rated 4.0 out of 5.0 by Convenient location and freindly staff Always enjoy my stay here. Friendly staff and good location with easy access to highway and mall/shopping/food. December 7, 2014
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