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Rated 3.8 out of 5 by 225 reviewers.
Rated 2.0 out of 5.0 by Big Fan of Holiday Inn's but very disappointed with this one My family stayed for one night over the weekend and the room was fine until there was severe problems with the plumbing in the toilet. I understand that this is sometimes the case and cannot be helped but a very embarrassing situation for my husband. When maintenance came to the room it was mentioned that they were having trouble with the toilet and this was not the first time that this had happened. After it was unblocked, we had to call again to the front desk after 30 minutes to ask for bathroom to be cleaned. During check out I was assured that the manager would contact me, however, several days have passed and I have not received an email. I am staying only in Holiday Inn's during my stay in America and I am normally happy with the service. August 27, 2014
Rated 4.0 out of 5.0 by good quality for the price Nicely upgraded older hotel and great price. Close to lots of Denver activities and I-70. The only problem is the air conditioning. We were on the West side of the building. The sun was coming in the window, and the room air conditioner was not adequate to cool the room below 80 degrees until the sun went down. August 27, 2014
Rated 1.0 out of 5.0 by The Hotel need some work The bathtub wouldn't drain there was tape on the ceiling over the vent. No counter space in the bathroom. Was one of the worst Holiday inn i ever stay at Not recommended to stay at again August 27, 2014
Rated 4.0 out of 5.0 by Josh Tyler - Bartender / Air Condition Unit Mr. Tyler was able to give recommendations of great sites to visit during my stay not to mention his experience as a bartender and knowing the surrounding locations. His recommendations on the menu location of the restaurants’ menu were great. The Skirt sirloin was delicious. Individuals like Mr. Tyler made the experience at this Holiday Inn great and people like Mr. Tyler encourage me to stay in locations like this. Air Condition Unit - The air condition unit was at times loud and would wake me up during the night. The system would turn on and cut off with in 15 min. the system would cut back on and off throughout the night. August 26, 2014
Rated 4.0 out of 5.0 by Good service / great shuttle service to NJH If you have medical appointments at National Jewish Health or the University if Colorado . They have a excellent shuttle service To take you to your appointments an pick you up. The drivers are all very nice professional just a joy to be around . They took very good care of us . August 23, 2014
Rated 5.0 out of 5.0 by Pet-Friendly An excellent, relaxing experience in a comfy, manageable environment with our precious Border Collie! August 23, 2014
Rated 5.0 out of 5.0 by good value all around clean, convient, great bar restaurant, excellent parking garage (for us car freaks!) August 21, 2014
Rated 4.0 out of 5.0 by soft bed all went well. Nice room easy parking. Staff was fine and hotel was nice. No free breakfast August 20, 2014
Rated 5.0 out of 5.0 by Great room, Fantastic Staff @ Great Food and Service I have been on the road for 50 years. I have never been treated better then I was at this Hotel.We parked our car on Sun and never moved it until Thurs. We didn't need anything. The shuttle drivers were all very helpful and had great personality's The Food and Beverage Manager. Adam Gomez went out of his way to help us. The Hotel staff was as good as it gets, I applaud everyone that works there. Not 1 complaint August 17, 2014
Rated 5.0 out of 5.0 by Great stay We were only staying 1 night and the check in and check out were so fast and easy. August 15, 2014
Rated 5.0 out of 5.0 by nice view I enjoyed my stay. Room with balcony was very nice! August 14, 2014
Rated 3.0 out of 5.0 by Friendly efficient staff, but dirty/tired room Staff was quick and friendly, but there was dried blood on one of the comforters, small black hairs on the bath tub and sink and dried pools of ...something on the glass shelves above the toilet. Lastly, the toilet would continue to run after every flush if the lid to the tank was not opened and small adjustments were made. The staff did respond to our phone call in a timely fashion and bring up a new comforter, but the rest of the stuff was too much to talk about after a 12 hour drive to get there...and it just seemed like basic cleanliness stuff you shouldn't have to worry about at a hotel room. August 14, 2014
Rated 2.0 out of 5.0 by Room Quality Room have old furnishings and the ones I had there was several problems with the plumming. August 14, 2014
Rated 1.0 out of 5.0 by Customer service I have stayed at a lot of of Holiday Inn's and HI express of the past several years and this hotel was the least friendly and most non accomidating hotels I have ever experienced. Do not stay at this location. August 12, 2014
Rated 5.0 out of 5.0 by One night stay The hotel is fantastic. A little older but freshly remodeled. Far enough away from the airport to get better rates than those closer. Tons of restaurants and shopping within walking distance. Other than a couple minor housekeeping items, our stay was perfect. Shar at the front desk took care of our concerns and did a fantastic job. Will definitely recommend to others! August 12, 2014
Rated 4.0 out of 5.0 by Great staff Staff is very friendly and overall hotel is good. Be warned that the internet is very slow. August 11, 2014
Rated 4.0 out of 5.0 by Best Holiday Inn I've stayed in. Friendly staff, the rooms are very clean and up-to-date. Unfortunately, we didn't get there in time to go to the bar or restaurant or order room service. Nor did we spend the money to eat breakfast there. Would love to return at some point. August 7, 2014
Rated 5.0 out of 5.0 by Great Place to Stay This was a great place to stay. We will come back again, the next time we're in town. August 7, 2014
Rated 3.0 out of 5.0 by Hotel upgrades needed. This hotel was very nice at one time. Currently it is an average hotel at best. We stayed during a youth soccer tournament nearby and the hotel was understaffed. The rooms are clean but out dated. Internet was very slow. August 7, 2014
Rated 3.0 out of 5.0 by Long wait in the lobby The room was fine once we got there, but we had to wait an hour and a half sitting in the lobby until the room was ready.. Tried to check in at 4 pm, in the room at 5:30. August 6, 2014
Rated 2.0 out of 5.0 by below average experience For an IGH property i was disappointed. first no recognition of my status, no welcome, desk sent me to a room where key didn't work, AND it was already occupied. no offer of water or a snack, no comment on my point balance, the AC was difficult to control and bed not comfortable. Hotel needs updating. the room service person was very nice and the food was good TV channel selection was horrible. August 4, 2014
Rated 5.0 out of 5.0 Stay during the Lacrosse World championships. The hotel was perfect for our needs of attending Dicks Sporting Goods Park, and exploring Denver in general. The breakfast staff were wonderful including Meribeth, Amy, Mike and Tommy. July 31, 2014
Rated 5.0 out of 5.0 by Room clean and comfortable Was there for a Rockies game. Close and convenient. Clean and comfortable. Close to shopping and good restaurants. Underground parking was a bonus. July 30, 2014
Rated 5.0 out of 5.0 by Great stay in Denver great time.had extended stay and it was great!! staff was wonderful and attentive July 29, 2014
Rated 1.0 out of 5.0 by Be careful Be careful my overall stay was nice and only problem was using the debit card they charged me $800 over what was owed and I got no service when I try talking to a manager The accountant help me somewhat but the director of operations never even return my calls I was really put out any other holiday and would've helped or offered something to compensate me it used to be one of my favorite places to stay now I'm fearful to return July 29, 2014
Rated 5.0 out of 5.0 by Close to Denver Attended a conference in Denver-Stapleton and this was the conference hotel - decent accommodations and services. The hotel was connected to the Renaissance next door which shared meeting facilities. Had to walk down darken hallways to reach the meeting rooms (see pix). Pet peeve - dirty air vents and temperamental thermostats. Also, layout of the room prevented table lamps from having dedicated wall sockets - huh? There was no beverage service - but luckily there are a few restaurants nearby for water, tea and coffee, snacks. July 28, 2014
Rated 5.0 out of 5.0 by Nice stay with nice location We stopped here to visit someone in the hospital. The location was convenient. Although we did not do any shopping, it looked like there was a nice place across the street that offered a wide selection of stores and restaurants. The hotel staff were friendly and helpful, We requested more bath amenities and they were promptly brought to our room. We enjoyed the service at the bar. The pool was nice -- indoor/outdoor. The hot tub was nice and hot!! July 26, 2014
Rated 1.0 out of 5.0 by Looks nice until you start looking around The lobby area looks very nice so we were expecting the rest of the hotel to be the same, well it isn't. We stayed for 2 nights. Everyday the elevators had something sticky on the floors. The carpet in the room was so gross I wouldn't let my kid walk around without socks on. The balcony was even worse! Stains and bird poop everywhere. The bathroom was tiny with no counter. The pool area was also dirty. The hot tub was dirty and nasty that I couldn't even see the bottom of it. Their breakfast buffet was also terrible. Food was cold and tasteless. We didn't even eat there the second even though my kid ate free. The only good thing about this hotel was the resteraunt, we ordered room service both nights and the food was good both times. Overall I will never stay here again and have already warned my some of my family that is planning a trip to Denver to avoid the hotel. July 26, 2014
Rated 4.0 out of 5.0 by Friendly, Attentive Staff Our overall experience was excellent. Whenever any difficulties arose (insufficient towels or toiletries, late housekeeping services, etc.), the staff members apologized and quickly made things right. July 25, 2014
Rated 5.0 out of 5.0 by Gereat Value I really was impressed by the amenites and the quality fo the room. Everything exceeded my expectations for a room in this price range. July 23, 2014
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