Rated 4.1 out of 5 by 533
Rated 1.0 out of 5.0 by GeorgiaPeanut Will not be staying here again!
One electrical outlet did not work. The shower curtain was loose so we were unable to close it completely, resulting in water on the floor. The bathtub drained very slowly. We notified staff of all these problems and NOTHING was fixed. The shuttle from hotel to hospital rattled very loudly when going over bumps especially. The driver just said that's the way these shuttles are. The staff didn't even know about the hotel gift shop. The staff played music too loudly all night long on weekends. We ate at the Spurs restaurant twice. Both times the kitchen got our orders wrong. Both times the wait staff did not even notice it, we had to tell them. Both times we were NEVER offered any more coffee, water, or tea to drink. We wondered why the sheets were never changed. We stayed two weeks. After about a week we found the "Please change the linens today" sign UNDER the bed...don't know if someone did this on purpose to hide it, or if the cleaning staff is so incompetent they just didn't even notice the sign was under the bed.
November 27, 2015
Rated 4.0 out of 5.0 by TRC-DEN location
Good location and price, was just what I needed for this trip, Would come back again. Across the st from McDonalds what more could you ask for.
November 24, 2015
Rated 4.0 out of 5.0 by airfare2015 Awesome Staff!!
Very clean and a great staff. A great way to put ease at mind when staying here.
November 23, 2015
Rated 5.0 out of 5.0 by Wil1745 Great Stay
Anyone visiting the Denver area I highly recommend this hotel. It was well kept, extremely friendly staff, and probably the most comfortable bed I've enjoyed while visiting a hotel and I've traveled plenty.
November 22, 2015
Rated 4.0 out of 5.0 by wmg57 Great for price and location
Close to downtown and med center. Close to some restaurants and easy to get to airport. Nice hotel with adequate amenities.
November 20, 2015
Rated 5.0 out of 5.0 by nickname also Stay and Travel
100% positive changes since last stay when travelling through a few months ago. Speedy service all round. Friendly and helpfulness. Shuttle travel to airport and back after our vacation was great, minimal time delay. Changes in rooms,beds and heater/ac unit better sleeping. See ya soon.
November 20, 2015
Rated 1.0 out of 5.0 by GreenvilleTom Overall bad customer experience
The hotel does not seem to care about the customer experience. The first item was I was not offered bonus points, or acknowledged as a Spire member. The young lady checking me in did not have me look at the rate sheet and I was required to sign a pre credit card slip, first time my trust was questioned at a Holiday Inn property. The room number had fallen off the wall and NOT replaced, the work desk chair was from the restaurant. I was called the day of checking out on if I did check out, I gave my key card to the front desk. It was a very bad way to be treated and I will not return to that hotel or recommend it to anyone.
November 19, 2015
Rated 2.0 out of 5.0 by THUNDERINElk The staff and rooms..
This location for the past three years has never been able to give me the rooms I've requested. There is never anyone to answer the phone, they automatically charged my room this time for the breakfast buffet, when we didn't even eat there... I called the FRONT DESK number after we had left and I guy that answered was in Salt Lake City ???? Finally got thru to someone and she said her manager would call me back in ten minutes ??? Well its been four days and no call.. The number to customer services, has a voice mail that hasn't been updated since Oct.. Bathrooms had hair stuck to ceiling of showers.. eck...We travel to Denver frequently and choose this location for convenience but never again, I've had it..
November 19, 2015