Rated 4.0 out of 5 by 309
Rated 5.0 out of 5.0 by Kyle 57 Must Stay
Everyone is extremely courteous. Kyle the Opertions Manager is the nicest and most accomodating Manager I have ever been around. I have stayed there the last three times in Denver and have had the pleasure of meeting the same employees each time. Laura in the Spurs restaurant is a wonderful server. Francisco in the Bistro made sure to welcome us even though he was recovering from an injury and JD the driver was always available and upbeat. The new beds are wonderful and what a nice thing to see these days that the employees are the same and seem to love their jobs. I have recommended this hotel to everyone that goes to Denver for what ever reason.
January 24, 2015
Rated 5.0 out of 5.0 Great Room and service
Nothing to complain about EXCEPT never have this hotel cater a Meal. All the food we had in a four day stay was great until then, for 30$ most of our group had bar food (great) After. Shuttle service very good and friendly.
January 24, 2015
Rated 5.0 out of 5.0 by yayayayayay Excellent
Excellent, I thought I was in the wrong hotel at first, for a Holiday Inn, it was amazing!
January 23, 2015
Rated 2.0 out of 5.0 by raspbeary One night stay
When entering the room there was a small hole in the carpet. I walked out onto the balcony which had cigarette butts on it. Went down to the desk and had they sent up a person to verify that they were there and noted in my account. Beds are small. When I checked out I had no other charges. Yet when I got my CC bill in the mail there was a 50 dollar charge. When I called to find out why I was told accounting would call me back within 48 hours. 72 hours later I called them back. I was told I was being charged for smoking on the balcony and leaving the butts. I told them that I didn't smoke as I had reported them there when I checked in and it was noted in my account. I finally got the refund of the 50 dollars a few days later. Had I not looked closely at each charge they would have gotten 50 bucks from me. Wasn't offered a different room when they saw the butts there. Also asked that the manager contact me regarding this issue and never got a call. I ended up calling the main Holiday Inn office and left my opinion there and let them know I could not give this hotel a good review in light of their complete lack of concern for a guest
January 23, 2015
Rated 5.0 out of 5.0 by winston633 NWSS
Every time I stay in Denver it's always at Denver East-Stapleton.I like the people.I know the people and the services are genuine.EVERYONE is great.
January 21, 2015
Rated 4.0 out of 5.0 by Marie1984 Comfortable and Convenient
After recently spending 2 weeks at the Holiday Inn Denver-East-Stapleton, I can highly recommend this hotel. The hotel is clean and comfortable, and convenient to the greater Denver area.
I initially experienced some problems with their shuttle service, but the problems were quickly and satisfactorily resolved. This facility is working hard to cater to the needs of those visiting National Jewish Health. I would recommend this hotel.
January 20, 2015
Rated 3.0 out of 5.0 Friendly people
The hotel personnel did a good job, but the restaurant was very pricey and their service was very poor.
Only other complaint is the parking is far to distant from the elevator for bringing in luggage.
January 19, 2015
Rated 5.0 out of 5.0 by daviescm01 Exceptional Staff
As soon as you walk in the staff are greeting you with a smile and are eager to help. They were professional in their attire and their personalities. I felt very comfortable doing business with them. Any concerns or help I needed the staff was more than willing and able to help.
January 15, 2015