Rated 4.4 out of 5 by 302
Rated 5.0 out of 5.0 by WorkingTraveler Clean room, attentive staff
It's my 3rd stay on this property; the staff is consistently attentive; the rooms always clean, the common areas are inviting. Definitely will come back for another stay!
January 27, 2013
Rated 4.0 out of 5.0 by MickeyA23 Stayed during NWSS 2013
Easy to get to and from while attending the National Western Stock Show. The view from the 21st floor was wonderful. Advise bringing sailen solution because the air is super dry. The room was well maintained and the front desk was great with any questions or needs I had during my stay. Parking was included with my room since I am a Priority Club member so that was a huge plus for the downtown area. Hotel is within walking distance to many restaurants.
January 24, 2013
Rated 5.0 out of 5.0 by barryo Overall good
Customer service exemplary - particularly Jonathon (bellman).
Breakfast not good at all, long wait (with appropriate apologies)...absolutely cold eggs,sausage gravy and biscuits.
Room temperatures were difficult to balance - in fact, we used the ledge above the heat pump unit as refrigerator! It kept all our sodas nicely chilled (despite the heat running for the rest of the room). This worked out for us since there was no refrigerator in the room.
Even though the staff was pleasant and efficient, we cannot recommend this location to our friends.
January 19, 2013
Rated 5.0 out of 5.0 by Emanew A very special stay
I spent 4 delightful nights here. The front desk staff were friendly, understanding, and very helpful. The gentlemen at the
concierge desk were professional and very caring. The two who looked after me ensured that I always had easy to follow maps with both travel and store recommendations. On the evening that I "ate in", Chef prepared a special meal to suit my dietary requirements and honored my request for lots of raw garlic to take up to my room to help ward off a developing cold. It worked!! The young women whom I came across during their housekeeping duties were sweet and efficient. My room was very clean and the bed very comfortable. An earlier reviewer mentioned room lighting. The 4 stylish lamps do, indeed, provide a soft, warm light that isn't easy to read by. Next time I'll pack a portable reading light. And there will certainly be a next time. The great location, friendly staff and tasty food would be hard to beat.
January 11, 2013
Rated 5.0 out of 5.0 by CrowneLover OUTSTANDING!
We spent the holiday in Denver this year and I cant say enough about the staff at Crowne Plaza... Thank you for making our vacation BETTER THAN IF WE WERE HOME! From the concierge setting up in room massages to the Cristmas tree in our room (YES - They really put a tree up for us!), we loved EVERYTHING. BRAVO Crowne Plaza! You have exceeded our expectations again...
January 2, 2013
Rated 3.0 out of 5.0 by Yabez Not Shabby, But No Coffee
I travel a lot for work and I have learned to enjoy the little things. The rooms were ok, nothing crazy, the pillows were nice which is always a bonus.
The staff was a nice mix of super friendly and kinda gruff. The bummer was in the morning I was running out the door to a meeting and when I got to the lobby...no coffee.
I don't need a full breakfast or even a dry bagel, but I do expect coffee. Just something that gets me every time. Is it enough to keep me from staying their again - probably.
December 20, 2012
Rated 5.0 out of 5.0 by StephieB64 Friendly staff, willing to go the extra mile
We stayed Downtown Denver for the Parade of Lights, which we do every year. We have stayed at different hotels every time, this being the first time at Crowne Plaza. Our room was in a perfect location, 14th floor facing the parade so, had the weather been bad, we could have watched from the warm comfort of our room. After the parade, we went onto the 16th Street Mall to get dinner. The shortest wait for a table we could find was 1.5 hours so we opted to go back to the hotel. The hotel restaurant, Off 16th, was busy as well. We went up to our room and called down to try to find out about a table and the hostess said that if we waited a half hour or so, we could have a table and then offered to ring our room when one was ready. She called back in less than 1/2 hour so we had a very relaxing wait and dinner!
December 16, 2012
Rated 5.0 out of 5.0 by Chris6 Join Priority Club !!
Once again Crowne Plaza in Denver provided us with an excellent stay. Our suite was immaculate. We enjoyed all the special 'perks' that Platinum Priority members receive. The location is great for shopping, theater, sightseeing (we were given a room with a great view of the city's Lights Parade-thanks, Marina!), and it's only one block to the free 16th street bus. This is our favorite (+ only now) hotel in downtown Denver.
December 11, 2012
Rated 3.0 out of 5.0 by Jobad Room and comfort
I am a resident of Denver. On the night I rented the room, I rented it specifically to view the Parade of Lights in comfort for my family and a few friends. The desk clerk kindly advised that he was moving us from the currently assigned room to a room on a higher floor to be sure we could see. He moved us to the 14th floor which was like watching the parade from the Blimp, not only that, but the middle 8 foot window was dirty , so dirty that we couldn't see through it. We thought it was condensation, but in the morning, in the daylight, it was evident that when the window was installed it wasn't cleaned properly. We could even see where the suction cups to install it were affixed.
When I spoke with the manager the next morning, however, he was very apologetic and was willing to "treat my party" (3 people) to breakfast in the hotel Restaurant.
THIS, is where your establishment truly shone!!! The service was impeccable (our server's name was Cinderella!), the food was fit for a King and even if we had paid for it, it was well worth the price.
We will return to the restaurant in the future.
December 6, 2012
Rated 4.0 out of 5.0 by anniem Great Hotel, just one concern
Great hotel, friendly efficient staff, lovely and clean, but there was not one light in the room that was bright enough to read a book by.
December 5, 2012
Rated 5.0 out of 5.0 by Wolfie7912 Great Place!
We stayed here for a Broncos game that we came into town for. From the moment we checked in to check out, this was once of the best IHG hotels I have stayed at. great service by the front desk and hotel bar area.
I will be staying here again when i am in Denver!
November 28, 2012
Rated 4.0 out of 5.0 by artinus Check in
I booked throught the IHG weblinked and was led to believe I'd to prepay in full at the time of booking.
At check-in, I was told that was only authorization on my card, not prepayment.
Why this discrepency?
This is confusing and financially uncomfortable.
November 24, 2012
Rated 5.0 out of 5.0 by Ace1 Great Denver Location
A perfect location for a stay for business or leisure in Downtown Denver. Convention center and most of downtown Denver attractions are an easy walk away. Staff was very helpful and friendly. Great view of the city and the mountains from the room as well. I'll be back.
November 21, 2012
Rated 5.0 out of 5.0 by DRJCI Great time and Mile High City
It has been a while since we stayed at a Crowne Plaza Hotel, our convention ended up having us booking this location. It turned out to be a wonderful choice, close to the convention center, spacious room, and incredibly friendly and helpful staff. If you're in Denver going to a conference at the convention center this is the place to stay.
November 15, 2012
Rated 3.0 out of 5.0 by ginog Room Smell
Also, I was very disappointed as the maid service took it upon themselves to throw my shopping bags,shoe box and reciepts from the store where I purchased mechandise. I was needing my reciepts and items as i was preparing to check out and realized is was disgarded.In the future I would hope they would leave items alone unless they are in the trash can or left behind for disposal. I have stayed here numerous times but feel this was the worst I have ever encountered.
November 14, 2012
Rated 5.0 out of 5.0 by clovis22 suite was great
we had an excelent suite, great views,great service
October 29, 2012
Rated 5.0 out of 5.0 by Chris6 Great Stay!
Our stay at the Crowne Plaza Denver was great. By using Priority Club points, the only cost was the ovenight parking fee. Our room was on a high floor + included a bedroom with a french door closing, a separate living room, 2 closets, 2 bathrooms, and a refrigerator + safe.
The staff was efficient, attentive, and friendly, and gave recommendations on a nearby exhibit.
We will definitely return to this hotel, its value was much better than the other downtown hotels we have stayed in previously.
October 26, 2012
Rated 5.0 out of 5.0 THE PLACE to stay downtown Denver
From the Staff to the actual room ... SUPER!! Great location walking distance to downtown sites ... easy parking
October 23, 2012
Rated 3.0 out of 5.0 by Eduardop Tired hotel
As a frequent guest at IHG properties I was disappointed that IHG's downtown Denver property was so "blah". Tired, dated and unimpressive were my thoughts about the CP. It's a great location with potential. It needs some work though.
October 22, 2012
Rated 5.0 out of 5.0 by rclabs Excellent stay
We had a great stay at Crowne Plaza Denver, downtown. The staff was very friendly from the desk help to the housekeeping staff. Anything we needed was just a call away and they were very prompt with whatever we called about. Would definitely recommend staying there to anyone I know. Good value for the money.
October 20, 2012
Rated 5.0 out of 5.0 by thespaniard Great location, great views and great hotel
I was completely impressed with our room from the second we stepped in the room. Thank you for a great stay while we were in Denver
October 19, 2012
Rated 4.0 out of 5.0 by MrMcFloppen Pretty decent overall
Pros: Good sized room, clean, good location near the Denver Convention Center, wireless internet included.
Cons: The heater in the room was very fussy, the housekeeping staff appears to not recycle (garbage and recycling pails were all dumped into one trash container), the bathroom sink was set back, strangely, about a foot from the edge of the counter, which was semi-difficult for us to use--anyone who is short (or fat, I guess) would have a lot of trouble using the sink.
October 15, 2012
Rated 5.0 out of 5.0 by Marlee Room was great, lots of space to relax in.
Had a fabulous room, want to come back and stay in the same Hotel Room. Lobby bar had good food and convenient for late night dining. Staff was helpful, all the way around very nice.
October 15, 2012
Rated 4.0 out of 5.0 by Crazzee Very Comfortable stay
Crown Plaza has never disappointed me, regardless of where I've stayed. Room is always clean, Staff is exceptional, Ammenities are adequate for a business traveler. My only wish is that they would have a Airport Shuttle service but there are many options otherwise.
October 5, 2012