Rated 4.2 out of 5 by 85
Rated 5.0 out of 5.0 by Loken Helpful staff and nice clean room
The location of the hotel is excellent right in the middle of Derby. It was easy to get the car parked.
We found the staff were pleasant and very helpful.
The room was big and very clean.
We would definetly stay ther again next time we come to Derby.
July 17, 2014
Rated 4.0 out of 5.0 by kp25c Comfortable stay
Attentive staff, comfortable.
Areas of improvement: provide wash clothes and lotion in the rooms.
July 14, 2014
Rated 4.0 out of 5.0 by Paynio Great room good location
Nice hotel clean central enthusiastic staff see you soon
July 13, 2014
Rated 4.0 out of 5.0 by wessex12 Poor bed and noisy air conditioning
Bed could have a new mattress, it had a large dip in the middle and the air conditioning had a mind of its own, it would come during the night even though it was turned off.
July 8, 2014
Rated 1.0 out of 5.0 by starbrand1 FAWLTY TOWERS REBORN!
beyond sad, patronising and condescending unattentive staff.
July 1, 2014
Rated 4.0 out of 5.0 by Peter198 Excellent staff
Staff were excellent with great Derbyshire charm. When a significant problem was identified the frontline staff did what they could to help. Breakfast was poor and the minimal continental food was limp and from the day before. Second cup of coffee had to be searched for. The view from the restaurant on the 4th floor was great and if you can get a room away from the side of the bus station the bedroom would be much nicer.
June 29, 2014
Rated 5.0 out of 5.0 by Dennyfly Pleasantly surprised
Hotel was fresh and clean, staff were extremely friendly and courteous, room was perfect, spacious and very clean, bathroom immaculate looked brand new. Wouldn't hesitate to re-book.
Meals were very good surroundings very pleasing.
June 25, 2014
Rated 4.0 out of 5.0 by boonhao69 Great Service and location
love the experience at Riverlights.
great location, service and staff.
breakfast is also a great starter for the day.
not the 1st time here and definitely not the last.
June 15, 2014