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Rated 4.2 out of 5 by 105 reviewers.
Rated 5.0 out of 5.0 by Great Location and friendly staff We were very impressed with the Holiday Inn during our short stay in September. Our only issue with our stay was our lack of knowledge of the city centre led to us taking more time than it should have done to find it. After arriving later than planned, we found the restaurant was closed but the receptionist checked with the Bar to confirm we could get sandwiches etc. We literally dropped our stuff of in the room and made our way to the bar. The bar staff were friendly and helpful dealing with our food order and making giving advise on timings. We loved that breakfast was available until 11 a.m. and found there was a good choice of food but we did find getting tea or coffee very hard work. On both mornings, we had drinks at least half way through our breakfast. We chose to stay in an Executive Room which worth the money; the room was big and we liked the seating area. The complimentary mini-bar was replenished and the room was cleaned upon our return during the afternoon. Check-out was a breeze Overall a great experience and we would recommend September 25, 2014
Rated 5.0 out of 5.0 by Great hotel Used this hotel as a base for a day trip to Alton Towers. The hotel is furnished to a high standard and is modern and very comfortable. The staff are very accommodating and efficient. September 24, 2014
Rated 5.0 out of 5.0 by Great stay, friendly staff Perfect location, a great hotel. Lovely room and the staff were very helpful. September 18, 2014
Rated 5.0 out of 5.0 by Good visit Good visit although the check in was at 2 pm we got there at 3 pm and the cleaning staff was still cleaning the room!! when we looked in the fridge a bottle of water been used, but saying this the staff kindley stoked the fridge with new water and extra things too!! September 10, 2014
Rated 1.0 out of 5.0 by Schlafen kaum möglich Das Hotel ist super - wäre da nicht das allnächtlich auftretende Geräusch das mich jede Nacht um den Schlaf bringt... September 2, 2014
Rated 5.0 out of 5.0 by Large room with seating for 3 people Stayed in an executive double room which was large enough to accommodate 2 adults and a teenager without being on top of each other. Would have preferred a proper bed for the teenager rather than a put-up bed which aren't particularly comfortable. Hotel is situated on top of the bus station and you have to park in the nearby car park which whilst not ideal is only a few minutes away. Staff very polite and efficient at resolving any issues August 28, 2014
Rated 2.0 out of 5.0 by Bed was hard and my card was removed from power slot I left a card in the power slot to let my computer charge while I was gone. When I returned the card was removed from the slot with no sign of it. After I called the front desk at least 3 times, I was told that the maid did not remove it and it was implied that I "must be mistaken". In the days to follow, I asked the front desk agent if my card had been located and it hadn't. When I asked to speak with the manager, I was told the manager was gone for the day and left my information with the agent. I was never contacted regarding my card and definitely planned on leaveing a poor review after that point. When I asked said front desk agent if the maid didn't remove the card who did? He replied "It must have been the ghost." As you can imagine, I did not find this funny because it was the same agent who said that I must've been mistaken. To me, it wasn't that the card was removed from the slot, it was the idea that: 1. Someone removed something from my room while I was gone and 2. Why would the card be removed from the room and then discarded #I'm assuming#. It wouldn't have been as bad if the bed wasn't like sleeping on a carpeted floor with no underpad. The bed left me with chronic headaches stemming from a stiff neck and back. I will be finding a different hotel next time I visit Derby. It wasn't all negative though. The breakfast was consistently good on a daily basis. August 22, 2014
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