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Rated 4.2 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by Romantic Getaway Right in the city centre. This hotel has highly professional, exceedingly helpful & friendly staff. I turned up early, which I often do, by prearrangement, (though on this occasion, I had forgotten to ask for that facility). But all the same, was allowed to wait in the restaurant, on the fourth floor, while my room was cleaned. The hotel has a bright modern feel & a prime location. Although set above the Gentling club, I have stayed at this hotel often & never had a problem with noise from outside. This is my favourite hotel. Parking is a bit of a faff, as there is no onsite parking, you have to use the shopping centre carpark, But ths is only about 50 yards away. Although, being disabled, the walk back up the slight slope to the carpark is a bit of a challenge, with a couple of bags & a laptop. The food in the hotel is very good & the portion sizes generous February 26, 2014
Rated 5.0 out of 5.0 by Great stay! Spacious room with great view of the river Derwent and nearby Brewery Tap pub. Really enjoyed my two night stay in Derby. Will definitely return. February 23, 2014
Rated 3.0 out of 5.0 by Car park directions misleading resulting in paying double the advertised rate The hotel is ok and handily located to the shops and bars but my view of the hotel is tainted by the car parking experience. We used the postcode given on this website and parked in the Westfield centre. It was only on checking out two days later that we were told we had parked in the wrong car park and our ticket couldn't be validated. We paid £30 for a weekends parking instead of the quoted £14. Emailed the hotel two days ago to complain and not received a response. It doesn't take much to update a website and put clear instructions on there especially given the other reviews I have now seen on here which criticise the parking. It would also be nice if the reception team confirmed with you on check in that you had parked in the right place. February 19, 2014
Rated 4.0 out of 5.0 by Parking a pain but very nice up to date room The parking for this hotel is a real pain to find. I would think easier if you know Derby and are not in rush hour traffic. I managed to park in all three car parks before I found the right one. So I dont think this Hotel is ideal of your driving. I stayed in room 315. There was a problem with the air conditioning. About an hour after it switched off something in the roof panel above the door made a high pitch buzzing noise for about 5 minutes. This happend about 3 times during the night. Other than this the room itself is one of the nicest holiday Inn rooms I have stayed in. Very modern, clean and comfortable. January 28, 2014
Rated 3.0 out of 5.0 by uncomfortable bed and very poor breakfast I have been travelling all over the world on business for over 20 years and the bed was the softest I have ever experienced. It was like a sponge and very uncomfortable. The executive room however was very good and well fitted out. Breakfast was very very disappointing. It was obviouse there were not many guests at the hotel. We had breakfast at 0900 and it looked like the scrambled eggs, sausages, tomatoes, in fact just about everything, had been out since breakfast started at 0630. January 15, 2014
Rated 4.0 out of 5.0 by Where is the car park ? Lovely Hotel. Nice n quiet. Checked the instructions on where to park but could I find it, no. It's not opposite the hotel as it quotes. it's out of the hotel door and turn left. If you car is facing left, you are laughing but assume you will come into the hotel in the opposite way if you are following sat nav. You actually go past the hotel (on your right# and get to a roundabout shortly afterwards and go all the way round, heading back past the hotel, You are now facing the way to the car park. Go past the hotel #now on your left#, through one set of lights, past the bus station, straight on under a bridge #building), to the next lights. Turn left and car park entrance is just round the corner. About a 3-5 minute drive. Park and walk back to the hotel. Hotel is great for the city center. Hotel stamps your parking ticket in the morning and adds it to your invoice. December 23, 2013
Rated 5.0 out of 5.0 by Warm welcome Arrived quite late after a long day, and was welcomed at the reception desk and given information about where to find a good Asian restaurant which turned out to be a short walk away. The staff were friendly and helpful. The room was large, airy and well equipped and the bathroom too. Great place to stay and very convenient for the Westfield Shopping Centre ! December 18, 2013
Rated 5.0 out of 5.0 by Comfortable stay even strong wind Warm tempertaure, good sleep. Good location city centre of Derby. Nearby big shopping centre. December 15, 2013
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