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Rated 4.1 out of 5 by 127 reviewers.
Rated 2.0 out of 5.0 by roaches in Des Moines While the shuttle staff was excellent during the several times during my stay i took advantage of the service and upon my registering upon arrival first day -- all went well 1 st full day- -discovered 1 roach in bathroom-- ok no big problem- reported it to front desk-they just took info with no response 2nd full day more roaches..i was told that the problem has been noted 3rd day-more roaches-i took a photo of it and showed it to my conference organizer September 20, 2014
Rated 5.0 out of 5.0 by Location and shuttle service The location of this hotel is great for travel and the shuttle service to and from the airport if very timely and friendly. September 20, 2014
Rated 5.0 out of 5.0 by Clean comfortable room and great service. On a recent stay for a business conference, I enjoyed my restful nights sleep, food and beverage service as well as a positive overall experience. September 8, 2014
Rated 4.0 out of 5.0 by Passing Through This is a Good Hotel. Very easy to get shuttle service. Excellent September 8, 2014
Rated 3.0 out of 5.0 by Great Location by AIrport I am a regular traveler of IHG properties. This one will be much better once they have gone through a remodeling of the guest rooms. The desk staff isn't overly friendly either, but they could have just had a bad day. September 7, 2014
Rated 4.0 out of 5.0 by Great Service! What a convenience staying here with an early flight out the next morning! The staff was excellent and very accommodating. We were able to leave our vehicle at the hotel while we were away for a few days. Thank you! September 7, 2014
Rated 5.0 out of 5.0 by Solid! Check-in was quick and efficient, staff were very friendly and courteous . . . room was modern, bed linens were fresh, room amenities were great . . . it 's what I come to expect at a Holiday Inn. However, the towels were a little washed out and the ones in our room need to be replaced. August 29, 2014
Rated 2.0 out of 5.0 by No Bathroom fans/hot hallways Was disappointed with our stay-the halls and elevators were extremely hot. There were no fans in the bathrooms, and fan for air was auto controlled so kept turning on and off continuously. Had booked a block of rooms for my daughter's wedding guest was given a block discount, but at NO time was ever told that due to the room discount the guest them do not get a free continental breakfast, so when they went for breakfast was told they would have to pay!!! August 28, 2014
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