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Rated 4.1 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by Beautiful new Conference Center with the BEST Staff! Thank you for investing in Des Moines and building the beautiful new convention facility attached to the hotel. Our association's convention wouldn't be a convention if we held it anywhere else. The food in 2015 was extraordinary! EXCELLENT!!! I stay in the same room on the first floor hallway every year and it is always easy for me to get to and comfortable. Thank you. January 20, 2015
Rated 5.0 out of 5.0 by People make a difference I am a frequent business traveler and have the ability to choose which hotels I want to stay when traveling in certain geographies. I enjoy frequenting a location and being loyal to folks that are genuine and sincere when they welcome you back, ask about family and really mean it. Let's face it, for the most part, facilities and costs are all pretty relative. To me, if the employees care about me and the quality of my stay, you develop an allegiance to want to come back. I have stayed at the hotel frequently for the past several years. I see the same faces and that tells me that they are treated well from the hotel management. Otherwise, staff turnover would be much more frequent as you see in many other hotels. Compliments to management for providing a great working environment to retain senior employees. I will be back!! January 9, 2015
Rated 5.0 out of 5.0 by Great place to stay! I stay at this property a lot because of the convenience to the Des Moines airport. The grill is awesome and the bed very comfortable. Highly recommend this hotel! December 28, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient room. We always stay here before we leave on a trip. The people are very friendly and helpful! December 23, 2014
Rated 4.0 out of 5.0 by comfortable bed, clean rooms Enjoyed our stay. Clean rooms, good service, clean areas outside the room. We did not have any noise problems and was easy to find. December 12, 2014
Rated 5.0 out of 5.0 by clean quiet room great new remodel, friendly professional staff, excellent service December 11, 2014
Rated 5.0 out of 5.0 by Great for Families ! Enjoyed the pool and pool area! Everything very clean and the staff was very friendly/helpful. Great made-to-order breakfast. December 9, 2014
Rated 3.0 out of 5.0 by Good location, but hotel is old and looks tired. I expected better than what I got at this hotel. This hotel needs a facelift, new towels, and some work done in the bathroom to make it bigger. The door barely closed without bumping into the toilet rim. I was alone, thank goodness, because if I had to share I don't know what I would have done. And no free breakfast. I'm here to tell you, that's the least they could be doing for their guests. December 8, 2014
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