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Rated 3.6 out of 5 by 127 reviewers.
Rated 3.0 out of 5.0 by Just Okay I was on a family road trip and needed a hotel that accepted pets. I used the IHG app to find this hotel. When we arrived, the lobby and hotel staff were as I would expect. However, when I got to the "pet" room they gave me, things went down hill. The room was the furthest from the entryway door, which meant that I had to walk the entire hallway with my two dogs. Inside the room, the coverlet had hair all over it from what I assume was a previous occupant. The room also was filled with allergens. My entire family started sneezing within 15 min of checking in. We also didn't like that we had to use the back door to come and go with the pets. However, the upside is that there is plenty of grass to walk the dogs nearby and the people are all very friendly. This was an okay hotel because I was in a crunch but I probably wouldn't go there again if I had other options. July 20, 2014
Rated 4.0 out of 5.0 by Great property A wonderful staff, makes everything that much easier when I stay there. This hotel is always my first choice when in Des Moines on business July 20, 2014
Rated 4.0 out of 5.0 by food disappointed that there was no free breakfast at the hotel. I had to leave hotel and drive a few blocks away. I was there for a meeting and they did not serve any thing either. July 14, 2014
Rated 5.0 out of 5.0 by Great room I really enjoyed this hotel. The staff was very friendly. The room was clean and the hotel quiet. Very nice for a change July 12, 2014
Rated 5.0 out of 5.0 by Great weekend I was visiting family and just had an amazing time. This hotel is great and the staff are some of the best I have seen in terms of positive attitude and willing to help guests. July 10, 2014
Rated 5.0 out of 5.0 by Great stay Staff was really helpful and friendly. Hotel was very pleasant and open. July 7, 2014
Rated 5.0 out of 5.0 by nice place We stayed for one night traveling through to see family with our dogs. Staff was v ery courteous and freindly and we liked the room alot. The only thing that we were not happy about is that we were on the ground floor due to having pets and the windows only had sheers to cover them. There were some other drapery hanging, but it was installed so they could not be closed over the window and it made us feel uncomfortable becuse people could have seen in the room at night when our lights were on and also the dogs can see out and possibly bark c ausing other guests to be disturbed. it also allowed a good amount of light in from the parking lot when trying to sleep. July 7, 2014
Rated 5.0 out of 5.0 by Wonderful Pillows and great service Staff was very friendly and room was always in order July 7, 2014
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