Rated 3.9 out of 5 by 415
Rated 2.0 out of 5.0 by DRH82 Loud and dirty
This hotel is right off the highway and even from eight floors up the noise was disturbing. Having a room located right next to the elevator was also a con with noise. The toilet continually ran and the vent was covered and surrounded by mold. On a good note, the staff was polite.
October 5, 2015
Rated 5.0 out of 5.0 by dmtvl Great Staff and Nice rooms
The Staff was very accommodating and they even have a shuttle that will take you anywhere in the downtown area at no additional charge.
October 3, 2015
Rated 3.0 out of 5.0 by TechTeacher Average Stay - Front Desk Staff can use some Customer Service Training
As a Platinum member I was treated like a normal guest. I asked for a city view room as high as possible and what I got was a parking lot room on the 4th floor. I guess too busy to accommodate. Still trying to find a quality IHG property in the Des Moines area.
October 2, 2015
Rated 4.0 out of 5.0 by Drake Dad Nice hotel, good location
Good - bar & restaurant area
Good - bed mattress & pillows
Average - room size
Average - bathroom size
October 1, 2015
Rated 5.0 out of 5.0 by Phil Phinklestein Drake Parents weekend
hotel was great Nice size rooms clean friendly staff
September 30, 2015
Rated 3.0 out of 5.0 by jab5 Comfortable bed and great service
Overall I had a pretty decent stay. A couple of comments that I would like to see improved are: Breakfast Bar, it seemed cheaply made.
And the AC in the room was not working which made for a warm night.
September 27, 2015
Rated 1.0 out of 5.0 by Dawn DBA I stayed here in high school 40 years ago...
I stayed here in high school 40 years ago and was a little apprehensive about staying here now. Back then, it was 'the place' to be when coming to Des Moines for the girls basketball tournament. A big thrill! Now as a seasoned business traveler, I was apprehensive as to what I would get. I was so pleasantly surprised! The room was quiet, clean, updated. The bathroom was updated, great shower and water pressure. The morning breakfast was delicious. I would recommend this hotel to anyone traveling to Des Moines.
September 27, 2015
Rated 3.0 out of 5.0 by RAFkeeper1 No HBO service
Could not find the channel for HBO in the room. There were 2 different channel lists in the room. Each listed a different channel for HBO, but neither worked.
September 22, 2015