Rated 3.9 out of 5 by 340
Rated 4.0 out of 5.0 by maribeth1 Great stay
Front desk staff said they could not help me with an issue that someone on the phone had said would be taken care of when I checked in.
The restaurant manager is EXCELLENT. Great service!!! One of the other staff did not want us to push tables together because they had a large group coming (that was us).
The man who processed my check out barely acknowledged me throughout the process.
Room was comfortable and clean. I use an alarm ap that requires overnight charging, but I couldn't find an outlet so I could have my phone charging by my bed. I tried to use the clock radio in the room, but it didn't work.
Elevators aren't up to capacity. Our large group had to wait several minutes to leave the meeting room floor.
May 15, 2015
Rated 1.0 out of 5.0 by AA1991 Review of my room
Horrible. Very dirty...felt disgusting the entire stay.
May 13, 2015
Rated 5.0 out of 5.0 by Deb51443 friendly staff
The stay overall was excellent, the rooms were a little outdated, but I believe they are currently remodeling.
May 13, 2015
Rated 5.0 out of 5.0 by JamesDean911 Nice Place
In town for Volleyball tournament and the location of the hotel was perfect.
May 12, 2015
Rated 2.0 out of 5.0 by Iowa911 Seek Other Options in Downtown Des Moines
This property is becoming very dated and experienced numerous issues with the assigned/confirmed rate. In addition, another guest was also assigned to my room. Approximately 10 minutes after I checked into my room, the door suddenly opened by another guest.
May 7, 2015
Rated 5.0 out of 5.0 by Drake runner Helpfull
It was great having a shuttle drop us off closer to the race and pick us back up
May 3, 2015
Rated 5.0 out of 5.0 by wesytloo leisure
excellent stay at a nice hotel in the des moines iowa area
April 30, 2015
Rated 2.0 out of 5.0 by Abird5046 Hot and uncomfortable
The air conditioning was turned off and not available to be used. It was 76 degrees in our rooms and was extremely uncomfortable.
April 29, 2015