Rated 3.9 out of 5 by 380
Rated 4.0 out of 5.0 by Big Irish Great place to stay
We were in Des Moines to see the Iowa Cubs play a couple of games and had a wonderful stay. We had a great view of the downtown from our 8th floor room.
July 29, 2015
Rated 5.0 out of 5.0 by kvetch excellence of staff
The staff was excellent in communication. I had to call for help with the hair dryer and that response was prompt. I was helped with getting a room bsed on a visit to Mercy.
July 29, 2015
Rated 4.0 out of 5.0 by pmiller89 Great Hotel Located directly off the interstate!
I enjoyed the cleanliness of the room and how helpful the check in lady was. As for the breakfast in the morning i think they need to hire some more efficient staff. My children had to wait 20 minutes for their breakfast plates and 25 minutes just to get their beverage and i had to remind her several times. Other than that the stay was very peaceful.
July 22, 2015
Rated 2.0 out of 5.0 by Courtney1234 Grandview Recommendation A No Go
Was not impressed with the room. Toilet, bath and vanity area were all in one small room with no ventilation. Walls were paper thin. Beds were too soft and uncomfortable for my family. Breakfast was not included in special but not specified at the front desk.
July 22, 2015
Rated 1.0 out of 5.0 by TTCook Not for us.
Our first room had a butter knife sticking out of the wall. Our second room we had problems with the TV. We were to get a non-smoking room, but it had definitely been smoked in recently. The bathrooms were tiny. If you stay at this hotel with little kids there is not room in the bathroom to help them. Our window did not seal correctly so there was a lot of noise from the street and a car alarm going off at 4:30 am woke the whole family. Unbelievably long waits for the elevators. The hotel guests and staff share a total of 3 elevators. The front desk staff was extremely friendly, but restaurant staff was put out by the smallest request for silverware.
July 21, 2015
Rated 4.0 out of 5.0 by DJAsian Upper End Service from Holiday Inn
Staff is great and friendly. I'd skip the breakfast buffet though. Not really worth the money in my opinion. The biggest problem with the hotel, elevators. There were lines to use the elevators cause it was so slow. My wife was actually stuck in one of them for a bit. Overall experience is good though. Good value and the shuttle can get you almost anywhere within earshot.
July 17, 2015
Rated 5.0 out of 5.0 by jody889 relaxing 4th
We had a beautiful view of the city! Our stay was on the 4th of July so the fireworks show all around Des Moines was beautiful!! The room was very clean. Beds were comfortable and absolutely no noise! It was a great relaxing evening. One small problem was not being recognized as a IHG member and not offered what comes with that. I had to call after our stay to get our points. The hotel itself was a great place to stay and we will return when in the area!
July 8, 2015
Rated 4.0 out of 5.0 by Trish316 Nice stay
My husband stayed while I was in the hospital with our children. Room was nice and cozy. My oldest would have like to use the pool but he was unable to since they only there long enough to sleep and then head back to the hospital. Most likely will stay again once I have the baby in a couple of months!!! Thankx for great pricing!!!
July 6, 2015