Rated 3.8 out of 5 by 178
Rated 5.0 out of 5.0 by lsssch Front Desk Service
I had some confusion on my registration (plus had just come from the hospital and was frazled) and the front desk was very understanding and was able to help me with check-in- thank you thank you!!
July 24, 2014
Rated 5.0 out of 5.0 by B1234567890 Great Place to Hold a Two Day Conference
I already said this. The hotel staff was great, was there for a conference held in the business rooms and even when our lunch break was late, they opened up the lunch buffet for us at a group discounted rate, which was very accomodating.
Room was comfortable, bar area was great for socializing and networking after the conference on the first night.
We had coffee, water at the tables, and were given pads of paper and pens so we could take our own notes at the conference. It was a great experience at this hotel.
July 23, 2014
Rated 5.0 out of 5.0 by Debb146 Late arrival business trip
Check in was swift and courteous, staff lovely, room large and clean, bedding very comfortable. THe only complaints I had were my own fault. I did not notcie where to park and at that late hour was uncomfortable trying to find it (hotel is not in a business area and parking is not marked and is under the hotel). The other is that I was 5 minutes late for room service when I arrived in my room and was starving and couldn't get assistance) vending machines not desired). Other than that very good stay
July 22, 2014
Rated 5.0 out of 5.0 by Blue8995 Great stay
Great rooms. Check in and check out with ease. The front desk staff were very friendly, courteous and very helpful with recommendations for the downtown area. It was so great to have a shuttle service to take us where we needed to go. Kudos to Holiday Inn Downtown-Mercy Area! Highly recommend this hotel.
July 22, 2014
Rated 5.0 out of 5.0 by cmh7336 Family with a patient at Mercy Hospital
Price was nice for family members with a family member in Mercy Hospital. Close to the hospital as well.
July 21, 2014
Rated 4.0 out of 5.0 by Slynyrd Uninformed about bed sizes
Great overall, but the desk clerk by phone told me the HC room had a QUEEN-sized bed, when in fact the online statement of “DOUBLE” was correct. It seemed other guests had slept in the center, and as two had to sleep in a double bed, we both were tilted toward the middle, so sleeping was not great.
July 16, 2014
Rated 5.0 out of 5.0 by PLLL Nice Hotel
We enjoyed our stay at this Holiday Inn. Clean, friendly and quite.
July 13, 2014
Rated 3.0 out of 5.0 by christynroger Too many loud guests
We stopped driving to stay overnight on our way to Denver. There was a wedding, baseball teams and rodeo people staying there. Every time we got on the elevator all of the buttons were pushed and we had to stop at each floor whether someone was getting off or not- thanks to unsupervised boys who apologized the one time they got caught. The hostess at the restaurant sat our party of 4 in a booth even though there were open tables, we were ordering the buffet so it was inconvienient to get in and out. The buffet food wasn't very good anyway. The bacon was undercooked and greasy, the scrambled eggs were over cooked.
July 11, 2014