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Rated 3.8 out of 5 by 237 reviewers.
Rated 3.0 out of 5.0 by Please fix the thermostat The room, staff, and cleanliness were great. The room was clean and quiet. The thermostat was fixed at 68 degrees, so the room felt cold. You were allowed to play with the room temperature setting, but it had no effect on the room temperature. There was also no food available in the hotel or nearby after 10:00 pm. October 18, 2014
Rated 1.0 out of 5.0 by Very poor place The room smelled musty, rain came in through the windows leaving the carpet wet, no heat available, the elevator sounded as if it were ready to break down. I will never stay here again. October 17, 2014
Rated 5.0 out of 5.0 by room, staff comfortable beds and pillows, always get the best rest at a hotel there. staff always friendly and meets all needs. They go above and beyond to make the stay comfortable. October 17, 2014
Rated 5.0 out of 5.0 by Convenient; recommend! I found the staff to be helpful and prompt. The guest room was nice--very clean and well-appointed. I especially appreciated having access to the business center; everything worked well and I was able to complete some last-minute tasks that included printing a couple of documents. I thought this was a good value and I will definitely stay at this hotel again. My only bit of negative feedback pertains to noise in the room. It was a particularly windy night, and the room apparently lacked sound insulation. October 17, 2014
Rated 3.0 out of 5.0 by Des Moines Comfortable and convienient. Could've been nicer and a bit cleaner. October 17, 2014
Rated 5.0 out of 5.0 by Business trip Very nice attentive front desk staff, the shuttle is convenient and the driver is very accommodating--he recognizes our group from traveling there the last few years and he still works there. The food our agency has catered to the meeting room is always very good. The bathrooms are standard, were clean and big showerhead is great, but decor could be upgraded and are kind of small. The living area is nice and roomy enough, big desk or comfy chair/ottoman, no complaints. Room temp was nice also, easily adjustable. October 16, 2014
Rated 5.0 out of 5.0 by Excellent room and location If you have business in the downtown, this is a great place to stay. October 10, 2014
Rated 4.0 out of 5.0 by Quiet room, convenient location The room was clean and quiet. There was some minimal noise from the interstate, but not enough to bother. Hallway decor seemed a little tired, but the lobby, bar and restaurant areas were very lovely. Restaurant area for breakfast was bright and cheery. October 9, 2014
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