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Rated 3.8 out of 5 by 263 reviewers.
Rated 4.0 out of 5.0 by Business Lodging I reserved a room at this location for business. I was conveniently located near the hospital and had a great view of Des Moines. The staff was pleasant and responsive. I would stay at this location again. November 10, 2014
Rated 4.0 out of 5.0 by Noise The interstate was very loud which made it different to get a good night's rest. November 6, 2014
Rated 5.0 out of 5.0 by Nice bed, comfortable room This Holiday Inn has a location that is perfect for our visits to Des Moines. Easy to reach the University, and close to downtown. Rooms are clean and comfortable. Great value for the price. November 6, 2014
Rated 4.0 out of 5.0 Nice place, nice restaurant Staff were very nice, at the front desk and restaurant. Food was very good. Free parking is nice. Had a false fire alarm in the morning. Room had no fridge. November 6, 2014
Rated 5.0 out of 5.0 by A Better Than Average Holiday Inn I travel often for business and this is a better than average Holiday Inn. The rooms are comfortable and the restaurant is ok. It could use and update in terms of the interior of the guest areas but other than that there's no reason not to stay here if you are passing through. The view of downtown Des Moines from the upper floors is great. November 6, 2014
Rated 1.0 out of 5.0 by Cold room Heating system in the whole building was turned off. November 5, 2014
Rated 4.0 out of 5.0 by nice place problems with tv the room staff and bar were excellent like before however the need to work on the speed of their wireless service and the television would loose reception of HBO within a couple of minutes and the tv would have to be turned off and restarted for it to work again. November 2, 2014
Rated 4.0 out of 5.0 by M Moore Check thermostat first.The staff are very courteous and professional. The bed was very comfortable and besides a few minor problems I would stay here again. Quick check in and check out. November 1, 2014
Rated 5.0 out of 5.0 by Great Service This hotel meets your every need! I highly recommend October 29, 2014
Rated 3.0 out of 5.0 by Great common areas - outdated room The bar/lounge areas were great and the complimentary breakfast was pretty good. The rooms were outdated, though comfortable. Short stay. October 29, 2014
Rated 5.0 out of 5.0 by Downtown Des Moines Great hotel with great location, friendly staff and clean building October 28, 2014
Rated 3.0 out of 5.0 by Average hotel Service in the restaurant is poor. Room is outdated. October 27, 2014
Rated 5.0 out of 5.0 by nice good value great staff, nice place to stay for business or pleasure October 24, 2014
Rated 4.0 out of 5.0 by Clean room, great staff, noisy from highway Staff was super helpful and engaging at check in. I appreciated the parking garage, as it was pouring rain. The bed was very soft, but not a bad night. Room was clean. Furnishings aren't new, but they were clean. The only real downside was the amount of noise from the highway. Emergency vehicles passed by all night, and it was loud. October 24, 2014
Rated 4.0 out of 5.0 by Great Location Hotel was clean, room was well kept. Wish there would of been a mini-frige but overall a very good experiance. October 23, 2014
Rated 5.0 out of 5.0 by overall experience My overall experience was fantastic..was upgraded to a suite that was amazing in every way I can evaluate...staff was courteous and very helpful....the only concern was the air conditioner was a little difficult to control at first room was a little stuffy but then got it worked out... October 23, 2014
Rated 3.0 out of 5.0 by upating 1_. rooms need update amenities (e.g. refrigerator, microwave, etc.) October 22, 2014
Rated 2.0 out of 5.0 by Very clean, but hard to rest in this location. Nice, clean hotel was so bright in the room and loud from traffic noise. Very hard to get a good nights sleep. Too bad there wasn't a better curtain. October 22, 2014
Rated 3.0 out of 5.0 by Please fix the thermostat The room, staff, and cleanliness were great. The room was clean and quiet. The thermostat was fixed at 68 degrees, so the room felt cold. You were allowed to play with the room temperature setting, but it had no effect on the room temperature. There was also no food available in the hotel or nearby after 10:00 pm. October 18, 2014
Rated 1.0 out of 5.0 by Very poor place The room smelled musty, rain came in through the windows leaving the carpet wet, no heat available, the elevator sounded as if it were ready to break down. I will never stay here again. October 17, 2014
Rated 5.0 out of 5.0 by room, staff comfortable beds and pillows, always get the best rest at a hotel there. staff always friendly and meets all needs. They go above and beyond to make the stay comfortable. October 17, 2014
Rated 5.0 out of 5.0 by Convenient; recommend! I found the staff to be helpful and prompt. The guest room was nice--very clean and well-appointed. I especially appreciated having access to the business center; everything worked well and I was able to complete some last-minute tasks that included printing a couple of documents. I thought this was a good value and I will definitely stay at this hotel again. My only bit of negative feedback pertains to noise in the room. It was a particularly windy night, and the room apparently lacked sound insulation. October 17, 2014
Rated 3.0 out of 5.0 by Des Moines Comfortable and convienient. Could've been nicer and a bit cleaner. October 17, 2014
Rated 5.0 out of 5.0 by Business trip Very nice attentive front desk staff, the shuttle is convenient and the driver is very accommodating--he recognizes our group from traveling there the last few years and he still works there. The food our agency has catered to the meeting room is always very good. The bathrooms are standard, were clean and big showerhead is great, but decor could be upgraded and are kind of small. The living area is nice and roomy enough, big desk or comfy chair/ottoman, no complaints. Room temp was nice also, easily adjustable. October 16, 2014
Rated 5.0 out of 5.0 by Excellent room and location If you have business in the downtown, this is a great place to stay. October 10, 2014
Rated 4.0 out of 5.0 by Quiet room, convenient location The room was clean and quiet. There was some minimal noise from the interstate, but not enough to bother. Hallway decor seemed a little tired, but the lobby, bar and restaurant areas were very lovely. Restaurant area for breakfast was bright and cheery. October 9, 2014
Rated 5.0 out of 5.0 by Perfect Location Was a great visit, perfect location, and staff was very friendly. A/C worked well and that is important to me October 6, 2014
Rated 4.0 out of 5.0 by Very Clean, Great Service, Noisy Neighbors Everything about the stay was great with the exception of the night. My neighbors decided to be incredibly loud in the late evening and I felt like the walls were paper thin. I could hear every bit of their conversations and chatter and needed to be up early the next day. Obviously the hotel doesn't control the respectfulness of their guests, but the insulation in the walls could be better. October 6, 2014
Rated 4.0 out of 5.0 by Attentive and professional staff From the front desk to the maintenance staff, a professional and helpful attitude was clearly evident. They could upgrade to queen size beds, rather than doubles, for greater comfort and ease of sleeping. Extra pillows were nice to have, however. October 2, 2014
Rated 5.0 out of 5.0 by Peace and quiet I loved staying at this location. The room smelled fresh when I entered it. The staff was so professional and put me at ease. I highly recommend anyone coming to Des Moines, IA to stay at this location. You will not be disappointed. The shower produces lots of water and gives you a great experience. The soaps and shampoo smell very nice. October 2, 2014
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