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Rated 3.9 out of 5 by 48 reviewers.
Rated 2.0 out of 5.0 by Holiday Inn Experience The Holiday Inn rooms were very clean and comfortable. The housekeeping staff did amazing, and I felt very happy with that service! The front desk staff was not as easy to work with but overall were okay. We got married in Detroit Lakes and had our grooms dinner at the Holiday Inn along with blocking room, and doing our bar/alcohol at our reception through them. With all of this I was hoping for better service.. but it didn't happen. We didn't have a terrible experience, but we wouldn't go back. We didn't use there restaurant but the bar was very good service Friday night and alot of fun with the DJ. Overall service was fine, but not enough to come back for an overnight stay. February 13, 2014
Rated 1.0 out of 5.0 by BAD RECEPTIONIST We had a very rude receptionist. When I had made the reservation it was for the 2 rooms to be adjoining and when I checked in the woman was extremely rude telling me that there was no such note and that we wouldn't be able to have adjoining rooms. Then the rooms weren't even on the same floor put a large damper in my mothers 60th bday. Very Very Unahppy!! February 12, 2014
Rated 4.0 out of 5.0 by comfertable bed rooms were nice and clean but felt outdated, beds were comfertable and tv worked good. February 3, 2014
Rated 5.0 out of 5.0 by Reward Points can be used for certain rooms only when making reservations. As a Platinum Rewards Member I was frustrated that when I tried to book a room on line only certain rooms qualify for Reward Points. I called IHG Rewards Club and was told some hotels limit the type of rooms that can be reserved via reservations using reward points. A king bed room with view of the lake (Balcony) could not be reserved. with my points, frustrating December 23, 2013
Rated 5.0 out of 5.0 by Thanks This hotel and staff are incredible, without a doubt one of the best and the hotel restaurant serves a great breakfast. Thanks! December 20, 2013
Rated 5.0 out of 5.0 by Excellent all around stay We were very pleased with our stay our room was great. Bed very comfortable. Microwave and fridge a big plus.Food was excelant. Looking forward to staying there again in June . Foltzs next safety meeting. Thank you Have a Merry Christmas and Happy New Year December 10, 2013
Rated 5.0 out of 5.0 by amazing breakfast and night life Great stay again. Best place in town for business travel. Wish they would improve the gym and fix equipment, access to anytime fitness is good. Excellent food and great bar with outstanding staff. December 5, 2013
Rated 5.0 out of 5.0 by Will be going back! I hadn't stayed at this Holiday for many years and WOW was I pleasantly surprised! They have done some very nice upgrades. What stood out even more was the exceptional service we received throughout our stay. A little while after we had checked into our clean lakeside room, we received a call from the front desk asking if our room was satisfactory and if we needed anything. We were fortunate enough to be there the night they had live music in the lounge. It was a fun band that drew a mixture of people of all ages. Even though the lounge was full we never had to wait for service. We had burgers and a bottle of wine which our server did a great job picking out for me. The next morning we had the breakfast buffet in the restaurant. It was also good. The cooked to order omelettes and waffles were a nice touch. I will definitely being going back. It's a nice getaway spot! December 5, 2013
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