Rated 5.0 out of 5.0 by dsouzaba Nice hotel
Nice hotel, good location, and friendly staff. Good value for the area. One note of caution, if noise bothers you, make sure you ask for a room on the hillside and not the freeway side. Decent restaurant/bar on property. Would definitely stay here again.
April 8, 2013
Rated 4.0 out of 5.0 by Western Fast check in
Have stayed at the hotel several times, the fast check in always impresses me.
April 2, 2013
Rated 5.0 out of 5.0 by Paul8251 Comfortable bed, great value
Diamond Bar HIE ranks higher than most others. Helpful staff, comfortable room, ease of parking are a couple highlights. Breakfast buffett was fresh and plentyfull, evidently part of the room package if you chose that rate, as staff seemed perplexed when we didn't have a coupon. Oh well, we didn't see that option and not a deal breaker either way with the "kid" eating free which was nice.
Overall a pleasant experience and would recommend this hotel if staying in the area.
April 1, 2013
Rated 1.0 out of 5.0 by Max0727 where is my bonus points?
I booked 10K BONUS POINT PKG but the points didn't appear into my account.
April 1, 2013
Rated 5.0 out of 5.0 Quick and pleasant
satisfied with my quick visit. Straight to room treated well and no complaints
March 24, 2013
Rated 5.0 out of 5.0 by seabier2 Service and hospitality
Always great service and nice atmosphere. What more can I say to write a longer review
March 10, 2013
Rated 5.0 out of 5.0 by MO1986 This Holiday Inn Express has rooms with balconies and an AWESOME View
This is one of my favorite HIE's. I travel the entire country every week for a living and stay in MANY Holiday Inns and others in the IHG group. This particular HIE has balconies that lead to a very spectacular view. The staff are all very pleasant and helpful. Rooms are always spotless and have more then enough amenities. Being a Platinum member I get upgraded every time here and get hooked up with many free stuff coupons!! This HIE in Diamond Bar, CA. is very well worth the money and if your in the area I DO RECOMMEND this hotel. Keep up the good work guys and thanks again!!
March 7, 2013
Rated 5.0 out of 5.0 by Bob1027 Good Value
No problems. Able to find or get what was needed. Comfortable bed.
March 5, 2013
Rated 5.0 out of 5.0 by Feats Unexpected Excellence
As a Priority Club member, I've stayed in quite a few Holiday Inns and Expresses this past year. Diamond Bar was one step up from the best of them. From the greeting to the full breakfast the next morning I was impressed. This stay has become the new yardstick that I'll use to measure all future lodging experiences.
February 26, 2013
Rated 4.0 out of 5.0 by masejase Good Customer Service
Thanks, Holiday Inn!
I was upgraded for using my Priority Select Visa card and was given the Hillside room I requested.
The only negative was that the tub floor was cracked (6th floor), but other than that, everything was wonderful.
February 23, 2013
Rated 4.0 out of 5.0 by BigBro Don't geta room on the Highway side!!!
Although this hotel was on par with other Holiday Inn's the bad part about it is that my room was on the highway side and the noise from the passing cars was rather loud. Not sure if it was maybe the seal on the window was sub par or not but my collegue that I was travelling with said the same thing about his room. We both asked to change rooms to the other side of the hall but were told that the hotel was booked.
Just a warning if you decided to stay here make sure you request the not highway side room.
February 5, 2013
Rated 5.0 out of 5.0 by Belgiantraveler Great stay overall
Great location - very comfy bed! Will definitely be staying at this hotel again.
February 4, 2013
Rated 4.0 out of 5.0 by rono My stay for the week
As usual a pretty good stay with the exception of a new cook was working and 2 nights in a row my food had to be sent back.
Other than that the previous visits have all gone very well.
January 30, 2013
Rated 5.0 out of 5.0 by BKhitech Will Stay here again
This hotel is one of the better Holiday Inns I have stayed in. Breakfast had a large selection, room layout was comfortable.
Lounge was also comfortable and a great place to unwind after work.
Staff here are also great. Safe parking from what I saw.
January 22, 2013
Rated 5.0 out of 5.0 by Traveler999 Best staff ever
These folks are THE best team in the hotel industry. They will go out of their way to make sure your stay is memorable and you are 100% completely satisfied!!!
Thank you Diamond Bar Staff (Epecially Kyle at the front desk)
January 21, 2013
Rated 5.0 out of 5.0 by Debi1 Beware of the Freeway side
Overall my exerience was very good. I didn't get much sleep the night before due to all of the freeway noise on the one side of the hotel. I mentioned it to the front desk and they quickly moved me to the other side of the hotel (hillside) which was so much quieter and I got a good nights sleep. The restaurant didn't have a large choice but accomodated my dietary need very well. The staff has excellent customer service skill and went out of their way to make sure I was happy. I will definitely stay again but next time I will request a hillside room upon booking.
January 15, 2013
Rated 5.0 out of 5.0 by SMBruin Nice Hotel
Just a nice experience all around, from the convenient location, free parking, friendly staff and a nice room.
January 12, 2013
Rated 5.0 out of 5.0 by Rebme1 Attentive staff and well priced accommodations
I am a repeat guest at this location and have consistently enjoyed terrific service and wonderful amenities for the price.
January 10, 2013
Rated 5.0 out of 5.0 by RCappy Great Hotel
When I travel to Southern California, I always stay at this hotel site. I know there are several other options to choose from, but the hotel staff and services are excellent. Staff goes out of their way to ensure that I have everything I need, and quite often will recognize me when I walk in for check-in and call me by name and welcome me back. Thank you! Holiday Inn is my home away from home
January 10, 2013
Rated 5.0 out of 5.0 by Alirio TOP RATING IN MY BOOK
My wife and I visited our families in So Cal and stayed at this property. We both rate our stay at the Holiday Inn Diamond Bar CA as a very pleasant one. next time we visit the So Cal area, we will sure stay there.
Top rating in our travel experience.
January 4, 2013
Rated 5.0 out of 5.0 by Traveler999 The best
This place is the best hotel within 45 miles. You will not be dissatisfied
January 4, 2013
Rated 5.0 out of 5.0 by shera Very clean hotel.
Stayed for just a few nights. Wasn't in the room much but it was clean. Breakfast was good. View of the mtns on the backside were pretty. Front desk needs to be a bit more informative. I checked and and was handed the key and that was it. But just one person can't spoil a good hotel.
January 2, 2013
Rated 5.0 out of 5.0 by Gorgie Stay in Diamond Bar
The staff in this hotel, from the cleaning crew, maintenance, resturaunt & bar, to the front desk are the friendliest people. They always put the guest first.
I stay in many hotels all over the world but the people here make it one of the best hotels
December 31, 2012
Rated 5.0 out of 5.0 by Miehana Heartfelt welcome!
For 12 years I have been a loyal Holiday Inn guest and I have heard the "Welcome to Holiday Inn" numerous times. But Manny at the front desk in Diamond Bar said those words in such a sincere way that I felt that he really meant it. Thank you, Manny, I appreciate the Priority Club room upgrade. During my stay, the whole staff made me feel welcome and I soon forgot all about the 2 freeway interchanges that I failed to negotiate getting there. Loved my comfy room, but I do wish that the bath vanity counter was a tad more spacious. Thanks to Manny and the staff I will return someday!
November 25, 2012
Rated 5.0 out of 5.0 by Steve15 Great staff and amenities
This hotel has treated me great everytime I come to town at it is much apperciated as I have encountered unpleasent situations in other cities from the same chain as yours , so I just want to say thanks for your hospitality and I plan on stay here everytime I come to town.
November 17, 2012
Rated 5.0 out of 5.0 by hpburque Clean, Comfortable, Convient, Reasonable price for location.
We visit family twice each year in Diamond Bar. Have made a habit of staying at HIDB. Quality of staff and facility remain high. About 15 easy miles from ONT via Mission Blvd, if you like to avoid the freeway.
November 4, 2012
Rated 5.0 out of 5.0 by carrie12 business trip
Excellent and accomadating staff. I was unfamiliar with the area and the staff made phone calls to local businesses to help locate items I needed for my meeting.
November 3, 2012
Rated 5.0 out of 5.0 by crane278 very clean facility
I was impressed by the staff and how clean the rooms were.
October 29, 2012
Rated 4.0 out of 5.0 by Travelsforwork Great amenities, but traffic noise
This hotel is in a very convienent location near the freeway, but it causes a lot of traffic noise. I would ask for a room that does not face the freeway. The amenities they provided made up for the noise in my opinion. Shampoo, conditioner, soap, etc. provided by Bath and Body Works! The room had very modern furniture, was clean and comfortable!
October 24, 2012