Rated 4.4 out of 5 by 179
Rated 5.0 out of 5.0 by Gorgie Great People
The staff in this hotel are second to none. If it was possible to clone them HI would destroy the competition. They are friendly and professional.
March 24, 2015
Rated 5.0 out of 5.0 by smilesuzyzoo Pretty Good
Great front desk staff, attentive, quick to respond. Hotel looks kind of old, but with a fairly recent update.
March 19, 2015
Rated 5.0 out of 5.0 by Kailey Rae dinner
The hotel was very clean and inviting. Staff was very helpful and pleasant. Room was very nice and bed was excellent..Not too please with the limited selection on the menu. Food seem to be pre made and too salty. Notice the server was heating food in the microwave. Need more selection on the menu.
March 13, 2015
Rated 4.0 out of 5.0 by jay457 diamond
good place, good value, enjoyed the stay. will use again and refer others, comfortable bed
March 12, 2015
Rated 5.0 out of 5.0 by Very Satisfied Consumer Great overnight business stay
Needed a location close to my meeting. Holiday Inn was only 10 minutes away. Needed efficiency. Holiday Inn provided all I needed. A great place to incorporate with business travel. Excellent front desk service. Thank you Holiday Inn and IHG rewards program. I will continue to book my business travel with Holiday Inn.
March 11, 2015
Rated 3.0 out of 5.0 by TechTraveler1 Good location, simple hotel
The location of the hotel is excellent if you have any upcoming meetings or work in the Diamond Bar area. Other than that the room was a little dated for the price and the noise of the road was very loud. 4 floors up the road noise was still loud enough for people on the other end of my phone to notice.
The bed was comfy, the A/C was dated and tough to operate properly, and the staff were nice enough.
Wish the hotel had automatic checkout, as I was in a hurry when leaving.
March 9, 2015
Rated 5.0 out of 5.0 by RewardsMember406 Good hotel
I stay at the Holiday Inn Diamond Bar when I travel for business in the area. It's a great basic hotel, although the noise level can be pretty high sometimes because of the highway. I would ask for a room that doesn't face the highway. I was upgraded for free to a junior suite, but the room seemed very outdated with the furniture and wallpaper. I prefer their standard rooms, even if they are smaller. Also, the bathrrom door would not stay open, it kept closing. Other than that, it's a very comfortable hotel and rgeat for business or leisure.
March 3, 2015
Rated 2.0 out of 5.0 by Straights not as good a facility as any of the other Holiday Inn Express facilities that I have stayed in.
The personal of this facility did a good job, but it lacked what other Holiday Inns, where I have stayed in the past, have had. The breakfast was not complementary. The hours of the restaurant were not convenient. The restaurant did serve us, but they limited the menu drasticlly for dinner and they would not let us eat breakfast from the buffet table. Usually I get a room receipt under the door, on the morning of checking out. That did not happen this time
The facility was clean but old. The room was smaller than most and the bathroom sink was seperated from the shower and tub, so that it was very inconvenient. We will not stay there again.
February 25, 2015