Rated 4.1 out of 5 by 80
Rated 1.0 out of 5.0 by peter0113 room not clean
Used priority points to reserve room and on arrival enquired about breakfast, was told could purchase vouchers for £10 per person. I pointed out that the website showed a £10 difference between room only and B&B, not per person. Receptionist said in a rather curt way "well you are getting your room for nothing" So it was not a good start to our stay.
We had booked an executive room for that extra bit of comfort which advertised chocolates and a minibar with complimentary mineral water. Firstly we couldn't use the TV as the remote control needed new batteries. Strangely the bottle of sparkling mineral water was not sparkling and tasted like dull tap water ? didn't notice if the seal on the top had been broken or not. The chocolates consisted of one two finger kit kat which we binned in disgust. We had some medication that required refrigeration but were shocked to see the condition of the fridge, there was a thick layer of dust across the top of the fridge door on which someone had wrote the word "CLEAN" in the dust. To accumulate so much dust the fridge cannot have been cleaned for weeks. To add insult to injury we were handed an envelope at reception and told it was a gift, it contained a welcoming letter and 4 boiled sweets wrapped in cling film. This was for an executive reservation !
I emailed the manager the following day with a photo of the thick dust on the fridge
but only received a reply saying sorry and that it would be reported to housekeeping.
May 28, 2013
Rated 3.0 out of 5.0 by Skewie Nice room shame about the beds
Hotel in great location, good service, breakfast well laid out, nice pool and room was nice. However we found the beds uncomfortable.
May 27, 2013
Rated 5.0 out of 5.0 by broadcast It was a pleasure to stop the night
A lovely Holiday Inn with a nice ambience outside and inside Staff very good and food way above avarage. I have worked and stopped in many hotels around the UK and for the money this was one of the best in recent years.
May 20, 2013
Rated 5.0 out of 5.0 by snb90 Weekend break with friends
Another fantastic stay. Still great, friendly staff and great food. Mouth is watering just thinking about our visit to the restaurant!! Great leisure facilities and nice executive room/facilities.
Only bug bear is the over-inflated wine prices. You expect to pay more for wines in restaurants but can buy the wine we had for £7-8 a bottle, around £16-17 in a similar quality hotel we also visit - £21.50 here. (Up from £19.95 last time we were there!) At least 300% mark up seems a bit excessive.
May 20, 2013
Rated 5.0 out of 5.0 by Bootneck Great experience
I have been amazed at the standards achieved in this hotel.
I have avoided Holiday Inns for two years now and have also closed my companies corporate account with this chain, I may now have to revisit this decision. We were very surprised at the standards here after we needed to stay here only for the location.
We will definately use this hotel regularly now, Bed was great as was the room and breakfast was everything and more.
Staff friendly and helpful, what a change from the usual rude morons at most UK budget hotels.
May 17, 2013
Rated 5.0 out of 5.0 by AlunP Excellent Business Facilities, Accommodation and hospitality
I stayed for two nights and 2 days using business services (team meeting); team 121 meetings a group meal and individual stay. All were excellent (especially Steven on the Bar and Paul porterage and conferencing). I would highly recommend using the facilities for business and pleasure. The hotel is a credit to Nigel (General Manager).
May 15, 2013
Rated 5.0 out of 5.0 by Nick63 Wonderful Doncaster!
Why aren't all chain hotels like this one?
From being greeted by a smiling Jacqui on reception - for whom nothing was any trouble - to the room maid, the whole staff experience was excellent. Add to that a really comfortable room, good looking hotel and grounds and what more could a traveler want?
You guessed - good food and drink. This was supplied by friendly staff in a delightful restaurant. Dinner was served leisurely and yet promptly. There was also a good selection of wines and other drinks. Breakfast, although the usual buffet was was very well presented with only one slight black mark - watered fruit drink - a pet hate of mine!
All in all a great experience. The general manager should be complimented for his staff's performance and the overall appeal of the hotel.
I shall definitely be returning as soon as I can.
May 9, 2013
Rated 1.0 out of 5.0 by PCPM Great location - Dinosaur reception attitude
Oh dear, yet another hotel that believes that an upgrade is a 'freebie' and not part of a loyalty reward scheme! Do not expect an upgrade if you are a Platinum Reward member - the reception staff were adamant that they were full even when I showed them on my phone that rooms were available INCLUDING upgrades! No doubt the manager will reply that there was a glitch in the system - they usually do! But if an upgrade is available to purchase then it is available as part of the Loyalty scheme - simple!! The Priority Club is currently making big noises about major improvements to the scheme in July - I think they would be better going back to basics and sorting out the dinosaur attitudes of admittedly a minority of their reception staff. I can not comment on the food as I decided to take my meals outside - my way of returning loyalty! I won't be returning.
April 24, 2013
Rated 5.0 out of 5.0 by Sotty A wedding weeekend
I booked into the hotel for a family weeding and stayed 2 nights, thew breakfast was excellent, the facilties(swimming, gym amd sauna) were all great and easily avialable.
We had an evening meal on our first night and for 4 people thoughtbit was good VFM
I found the staff very helpful, friendly andoverall I would recommend this hotel in fact we are going to use this hotel again at an upcoming family function that is being held elsewhere , tis is how highly I rate me stay
April 12, 2013
Rated 4.0 out of 5.0 by 123abc123 Lovely king size room
Great room at an affordable rate. We attending a lovely wedding in April and choose to stay in the hotel too. Room was lovely (too hot on arrival, but ok once heating was turned off) bed was comfy etc. would recommend to any one including families
April 12, 2013
Rated 5.0 out of 5.0 by Camus Comfort, good food and service.
This must be the best hotel in the group! Very comfortable and the food was excellent. All services were excellent and I can't wait to stay again. I did not manage time to sample the pool and gym but will definitely be back!.
April 10, 2013
Rated 5.0 out of 5.0 by DurkinK A home from home Hotel
When you stay in hotels around the country for work, it is essential to be comfortable and relaxed. This hotel offers great service from the minute you arrive from Michelle and the reception team. The rooms are always clean and well organised, this allows great working space with internet connection within seconds. The restaurant and room service food is always consistently good and importantly hot and fresh. Breakfast is excellent with a large selection of hot fresh food and a continental selection to tempt you. Mr Dibb, General Manager is almost a friend, regularly available to meet you with a hand shake and a general friendly conversation about work and family life. For me, this is by far the best Hotel I stay in each week and regularly recommend to colleagues and friends alike. Well done
April 2, 2013
Rated 4.0 out of 5.0 by EJE1 Second visit
Returned after a month. Unfortunately the water main had burst and so the annex we had booked was unavailable. However, the staff found us a comfortable room in the main block.
Lack of water also meant the spa was inoperable. Did not dine in this time but the breakfast was very good although it was difficult to see any improvement in the restaurant staff.
Will give it one more try before we try Holiday Inn in Rotherham.
March 22, 2013
Rated 5.0 out of 5.0 by johncee Enjoyed breakfast and swimming pool
This was our third visit with our grandchildren ( ages 9 and 7). They look forward to choosing what they want for breakfast from a varied selection of cooked food, cereals, fruit, yoghurts, pastries etc., served in a comfortable, airy conservatory off the restaurant.
They enjoy the swimming pool even though they are just too short to stand on the bottom. There is no beach end so young non-swimmers will need to take flotation equipment. None is provided.
March 6, 2013
Rated 4.0 out of 5.0 by EJE1 Nice location
Good locations in a parkland. General staff willing and good reception but restaurant staff in urgent need of training to wait at table. Pool and spa OK but a little grubby around the edges. Nice rooms and you can take you dog. Good breakfast but less good evening meal.
March 3, 2013
Rated 3.0 out of 5.0 by Alan99 Half Term Visit
Regulars at this hotel all good but room does need upgrading / redecorating. By modern standards a/c iffy and not enough 3 pin sockets. Otherwise staff and breakfast first class nice pool
February 25, 2013
Rated 4.0 out of 5.0 by Soo123 Good Value
The Hotel is nice, the room comfortable. Access to the A1 is easy. On this particular trip the receptionist was offhand but on other trips this has not been the case.
February 23, 2013
Rated 5.0 out of 5.0 by LazyGardenBird Great, friendly service
Stayed at this Holiday Inn quite a few times on business trips.
Clean, comfortable rooms. Friendly, welcoming staff. Good quality food.
February 21, 2013
Rated 3.0 out of 5.0 by Foggy Rooms fine but poor bar food service
Good clean hotel, pity simple things like bringing the veg at the same time as the main meal and clearing away dirty plates is so difficult to get right. I've been sitting here for over half an hour with my dirty plates in front of me and the member of staff standing behind the bar twiddling her thumbs with nothing to do !
I stayed here last week and they forgot the veg then as we'll !
Despite being a regular with a corporate rate the last two stays they have got my bill wrong.
February 18, 2013
Rated 5.0 out of 5.0 by MickeyB A real little treasure next to the A1, Doncaster
Was really pleased I stayed at this hotel. Checked in at 1am ready for bed and was dealt with by a speedy and friendly receptionist. Clean,airy, well furnished room with huge windows and view of a quaint old country house in well maintained grounds. Lovely breakfast with more friendly staff. Secure parking. Who'd have thought that staying next to the A1 would be such a pleasure! And a bargain at the price.
February 14, 2013
Rated 5.0 out of 5.0 by Billco Very enjoyable
Have stayed here a few times and always enjoy it. Great location just off the motorway.
Staff are always very helpful and friendly.
Nice pool and gym and it is a very relaxing place to stay
February 3, 2013
Rated 5.0 out of 5.0 by Sgrega Consistently highest standards
Staff throughout all areas are always attentitive, polite, pleasant and professional. Now TV's are changed, no room complaints. Facilities are very good, I will continue to be a regular visitor one of the best HI's for all round quality and value for money
January 24, 2013
Rated 5.0 out of 5.0 by Bill007 A pleasing stay
This is one of the better UK Holiday Inn properties. Rooms are very well maintained, but as usual, what makes the stay here so enjoyable is the friendly and professional attitude of all of the staff. The girls on reception are knowledgable and efficient (they knew where the nearest B&Q was!) and I was made to feel welcome throughout my stay. Thoroughly recommend this as a stopping off point. I have stayed here several times, both for business and leisure, and have never been disappointed.
December 19, 2012
Rated 4.0 out of 5.0 by WeddingGuest111 Overnight Stay
Great stay - lovely quiet, clean room that was very comfortable. Only negatives were house cleaning knocking on the door at 9am on a Saturday morning and the bar prices were a little higher than expected.
December 3, 2012
Rated 5.0 out of 5.0 by Wendywoo Wonderful staff!
Only stayed one night or business but the staff were wonderful, especially Michelle on reception. Lovely place to stay.
November 25, 2012
Rated 5.0 out of 5.0 by Jo22 A very pleasant stay
My mother and I stayed here last Sunday. From beginning to end we were extremely pleased with the level of service. All the staff were extremely helpful ..in particular the receptionist who smiled all the time (!) and the gentleman who sorted out our key.
We have stayed here previously, though not for a few years and it has got even better!!!
November 25, 2012
Rated 4.0 out of 5.0 by Ronnie21 One bad egg
Our annual trip to Doncaster was taken on 16th-18th November, 2012. Overall it was a good experience although we felt very let down by the fact that my wife's watch appeared to have been taken from her room after she left it on Saturday morning. She left it on the table when our daughter came to collect her for shopping at Meadowhall, Sheffield ( I was long gone - no chance of me Xmas shopping!!#. Unfortunately on her return the watch was missing. We had not reported any fault in the room so we can only assume that a cleaner was the only one who had entered the room in our absence. As I explained to reception #who were not very helpful and wouldn't report it to housekeeping) that we would not be making a song and dance about it as it was not even an expensive watch!! I did tell her that had it been an expensive watch I would have had no choice but to call the police. However, it did leave a sour taste in our mouths.
November 23, 2012
Rated 2.0 out of 5.0 by crowberry2854 Poor staff and uncomfortable bed
Staff at reception off-hand. Duvet too small for bed. Overpriced for what we got
November 22, 2012
Rated 4.0 out of 5.0 by snb90 Friendly, great service and food.
Visited this Holiday Inn at least 3 times now over past 18 months or so. Although furnishings and decor are looking a bit jaded in some public areas, it still has good leisure facilities, friendly staff and a great restaurant, which now includes a good 'meal deal' menu as well as 'a la carte' and tasty bar meals, all served with equal attention to quality and presentation.
Another enjoyable long weekend. Well done and thank you!
November 18, 2012
Rated 2.0 out of 5.0 by Silvergoldwing Poor shower facility
Bathroom outdated and shower too low and difficult to turn on .
Room close to leisure centre and noisy at weekend morning
Sofa was clean
November 15, 2012