Rated 4.2 out of 5 by 49
Rated 5.0 out of 5.0 by hopeful22 Service and cleanliness above the rest
Anytime I visit a hotel, I immediately notice how clean it is. I am a neat person, and do not like the idea of staying in a place where a hundred other people have stayed. The lobby of the hotel was extremely well kept. My room was so neat and clean it felt like I was the first person to use it. Good service is another pet peeve of mine. I was pleasantly surprised at how friendly all the staff members were. They were very helpful. I appreciate the experience and hope that others will consider staying at this hotel in the future.
October 15, 2013
Rated 5.0 out of 5.0 by JandCD Clean, comfortable and quiet!
This hotel is about 1 year old, looks and still smells brand new! The staff was friendly and helpful in our request for a room away from the elevator and noise. The rooms still have that brand new feel include a microwave, and small refrigerator. We did not have the need to eat there but the menu offered a nice variety of meals at a reasonable price. We would without a doubt stay there again!
October 3, 2013
Rated 4.0 out of 5.0 by ArmyMom56 Have stayed here before. Staff this time was OK (last time VERY friendly) sometimes not even acknowledging us.
Overall the rooms are nice and clean. Pool was nice. Surprised there was no Continental breakfast. We used points so it was a great bargain for us. Will definitely stay there again. We received NO recognition as IHG Rewards Club members.
September 26, 2013
Rated 3.0 out of 5.0 by RetAFPJ Ok Hotel, But Will Stay Elsewhere Next time
The hotel seems new, clean appearance throughout. This was our second stay. The first was ok, but the bed hard and uncomfortable. I did ask for extra pillows in room because as a disabled veteran they help me sleep. They had to add them after we checked in. I always woke with back ache. This visit had one too many strikes against against it...I don't think I'll be back. On the third day, with no do not disturb sign, our room wasn't serviced. I was very unhappy considering the I first two days we displayed the don't disturb sign to save service team time and energy as we didn't need anything. That night without a clean room, her was a group of guys near my room who were noisy late at night which was rude. I called the desk about no service noisy guest and he young man on phone sounded nervous and confused...said he'd leave a note for morning manager. The refrigerator door stuck on floor and to be forcefully closed..
Of course I woke next morning with a back ache. I checked out 2 days early and stayed elsewhere. Will likely look at a different hotel next time in town
September 24, 2013
Rated 5.0 out of 5.0 by bglaser Great Hotel
Stayed 1 night on way to Orlando. Staff was friendly, great food, nice pool out back with Tiki bar. Will stay again as we make a couple trips to Orlando every year.
September 8, 2013
Rated 5.0 out of 5.0 by Cottonman Great Hotel in the Southeast Alabama area !
Really nice hotel ! I will be back often ! Great service in the restaurant !
August 30, 2013
Rated 5.0 out of 5.0 by HOTROD great place
it is a great location , the rooms are nice and comfy . very quiet , I was able to get some good sleep in . I will be back
August 27, 2013
Rated 5.0 out of 5.0 by Delaney5 Comfortable bed and great service.
We arrived at midnight exhausted from our 6 hour drive to attend a funeral in the morning. C. who was working the desk was extremely helpful and profressional making our check in go smoothly.
And the bed and pillow I was ready to take home!! All in all a very good experience. The motel was very eye appealing and inviting.
Holiday Inn years ago was my motel of choice, but then upkeep, etc. seem to slide. This was my first Holiday Inn stay in about 40 years and I would definitely consider staying in one again.
August 27, 2013
Rated 2.0 out of 5.0 by Pisse Food and Beverage
Don't eat in the restaurant!!!!
Wait staff A-OK.
Shoot the cook, can't get order write, wait time 45 minutes; overall plus down the rating for this HI.
August 13, 2013
Rated 5.0 out of 5.0 by TyTyFred Top Notch
This is a new property and is extremely nice. Staff was very friendly. Although I did not use it the pool is also extremely nice. I did miss the free breakfast but won't let that keep me from staying here in the future.
August 7, 2013
Rated 2.0 out of 5.0 by kaka54 Lack of Services
Although the Inn was clean and modern, I would not recommend this hotel for any group functions, or anyone wanting to eat and drink at their hotel. The restaurant, bar and pool bar were not open during peak times. The pool bar was only open during restaurant hours and not during peak pool times. What ?? The bar closed when the restaurant closed. What?? Our group was not pleased and feel that a wedding party should have been informed of these inconvienences prior to paying your high room rates.
August 3, 2013
Rated 2.0 out of 5.0 Bad experience this time
Have stayed at this property several times in the past. On this occasion the pool was kept open beyond normal closing time and children were yelling and screaming at the pool until after 11:30 pm. I called the desk at 11:00 pm and asked the manager to address because we could not sleep. This first request did not work and I had to make a second call at 11:30. Very difficult to sleep and made overall experience bad.
July 26, 2013
Rated 4.0 out of 5.0 by VRG46 Service in resturant hotel is SLOW!!!
The hotel was very nice, clean and staff was very nice. The restaurant in the hotel's service was slow. Waited so long to be waited on we ended up leaving and going to IHOP down the street. My husband and dad waited 35 mins for their food! We had our family reunion at the hotel. You'd think the hotel would have been prepared for the amount of people that were staying there that weekend. Need a change!
July 19, 2013
Rated 5.0 out of 5.0 by JWHYTE HI- DOTHAN AL
AWESOME POOL AND OUTDOOR TIKI BAR, MORE FULL SERVICE HOTELS SHOULD FOLLOW THIS HOTEL!!
July 18, 2013
Rated 5.0 out of 5.0 by Aroutdoorboy Great service
The staff was extra nice and helpful. Will defiantly stay at this location again when traveling.
July 18, 2013
Rated 5.0 out of 5.0 by Sugabear Great stay
The entire stay was excellent , the beds are remarkable & the jacuzzi was very relaxing . I really appreciate the service @ the front desk Diana is the best ,she made sure I had everything I needed to make my stay more comfortable ,
July 14, 2013
Rated 4.0 out of 5.0 by Bscott Great Service
Workout room needs to improve greatly. Other than that I had a great stay and will be back again.
July 4, 2013
Rated 5.0 out of 5.0 by happybday97 Great stay for special occasion
During a special birthday celebration, there was a mishap with a member of our party cancelling their reservation in error. The management and front desk staff went well above and beyond to correct an error that was absolutely, positively no fault of theirs, and they were able to find a room for the guest. Thank you so much for making our stay wonderful!!
July 3, 2013
Rated 4.0 out of 5.0 by Limitone Disappointed with check-in staff
No acknowledgement of IHG member. Gentleman at check-in barely said any thing at all.
July 2, 2013
Rated 5.0 out of 5.0 by Hookav8r Stay in Dothan
Brand new hotel that exceeded all my expectations.
June 29, 2013
Rated 4.0 out of 5.0 by AnnandRich Gorgeous lobby with fresh coffee available.
Very helpful staff in lobby and dining room. Breakfast was a good buy at $13.00.
June 24, 2013
Rated 5.0 out of 5.0 by Traveler48 Traveler
This location is very convenient to food, shopping and the airport. Very clean. The pool is huge.
When we first arrived there was a small group in the lobby talking. The noise was deafening. My first thought was this is going to be a long stay.
Got to our rooms and it was very quiet and restful.
June 21, 2013
Rated 5.0 out of 5.0 by srindt More than southern hospitality
We were amazed with the service, friendliness of staff, quality of food and general comfort offered to us. Thank you to everyone there for making a difficult time for our family into a soothing retreat. We definitely recommend this hotel and will stay there should we ever return to Dothan.
May 28, 2013
Rated 2.0 out of 5.0 by gdegen Good, Bad and Ugly
Good: New hotel
Bad: When I checked in, the front desk employee was sitting in the lobby watching TV. I stayed three nights and witnessed this on several occasions. I was not recognized as begin a PC Plat member, offered water (even though they give it out), or made aware that my room was upgraded.
Water Pressure = None (informed the front desk, no response or follow-up)
Thin walls, can hear the pool from room (even top floor), people talking in the adjacent rooms and walking down the hall. This is more of an FYI for travelers and I am use to this at many hotels, so I always bring ear plugs.
Ugly: Bar manager - hovers over his staff like they are incompetent, he is surly and arrogant. Just plain horrible customer service (contact me for details).
Something is wrong with management at this location. The staff could function a lot better with the right direction.
I will not return on my next trip to Dothan.
May 28, 2013
Rated 5.0 out of 5.0 by thedean Home away from home
When I visit my fiance's family, I stay here all the time. Enjoy the atmosphere.
May 13, 2013
Rated 2.0 out of 5.0 by Ticked Overbooked Hotel
While this is a very nice facility, the staff at the hotel was Not very good. We booked a double bed room a month ahead of our stay, received confirmation via email for this double bed room, and then called to reconfirm the double bed room on Thursday night before our Saturday night stay. Imagine my surprise when I found out on Friday evening that our room had been changed to a King sized room! This was not acceptable for a family of four! The same thing happened to about 7 families on our ball team. The hotel staff was very rude in initial conversations and basically told me it was my problem. It was not until I called 1-800-Holiday and filed a complaint with customer relations that anyone even tried to correct the problem. Even then, the solution was still a King bed. We had families who had to sleep in chairs,etc. because of being promised double beds and receiving king rooms. I would not recommend this hotel unless you are willing to have your reservation changed by the hotel staff without any notification. There was even a man checking in later on that night- with a confirmation- who was told that they were sorry, but they did not have anymore rooms. This was at around 10:30 at night!
April 26, 2013
Rated 5.0 out of 5.0 by Sookie Great Hotel
I was so pleasantly surprised by the Holiday Inn Dothan AL. It was extremely clean, great room, very comfortable. The breakfasts in the restaurant were awesome, the bartender was fantastic in the evenings. All around great experience. I would definitely recommend this hotel and stay there again.
April 15, 2013
Rated 5.0 out of 5.0 by snowroadie245 Great Place to Stay
I stayed here while traveling between Michigan and Florida. This is a new hotel. Everything about it is wonderful. I recommend eating in the hotel restaurant. They have a full service bar and a dinner menu with enough variety for most people. I enjoyed not having to leave the hotel for dinner after traveling for 8+ hours.
April 14, 2013
Rated 4.0 out of 5.0 by viddly About As Expected
The workout room lacked free weights, towels (even though it had a shelf for them, and the broken exercise bike wasn't fixed during a 4 day stay.
March 25, 2013
Rated 4.0 out of 5.0 by Cpricorn Nice hotel
The hotel was nice. I enjoyed it. The only concern I had is that the entrance is only easy to get into from one direction. If you are coming in from the other way, you have to make a strange U-turn which I missed and accidentally went through the Bojangles restaurant instead. Other than that, it was nice.
March 22, 2013