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Rated 4.1 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by Great Stay Great place to retreat from the cold and snow. Great accommodating staff. Highly recommended choice during a visit to Dover!! January 23, 2015
Rated 2.0 out of 5.0 by Not great experience Hotel was very mediocre. Would not want to go back January 21, 2015
Rated 5.0 out of 5.0 by Great Staff I stayed at the Dover Holiday Inn for 6 nights. The staff was extremely professional and the hotel was clean and quiet. Despite learning that a member of the kitchen staff had been killed in an accident the night before the staff took care of my every need, the kitchen remained open and the food was great. January 19, 2015
Rated 1.0 out of 5.0 by Lackluster I have stayed at many IHG hotels, inns, and suites and have found that in my two stays at this location they have failed to meet my expectations. I had issues which required me to follow up multiple times with the staff to ensure they were complied with. The staff was unable to comply with basic requests without waiting for the evening auditor. My room was below standard in that there was visible damage. Furthermore I did not receive the room I booked via IHG, and was moved in to a lesser room. I was not offered anything for my platinum status (I have always been recognized at every other property). An upgrade would have been nice, seeing as they failed to meet the basic reservation I had placed. Overall, I am unimpressed with this property. They do not reflect the quality that IHG has shown me at their other locations. January 19, 2015
Rated 5.0 out of 5.0 by Good experience This was the second time that we have stayed here. The staff was wonderful and very friendly and helpful. We loved the quiet atmosphere. Overall it is an excellent place to stay. The only suggestions that I have is for the heat/ air to be turned on prior to the guest arrival as it was 56 degrees when we entered the room. Also, the drapes cannot be pulled shut in order to block the light and sun from shining through the window. Yes, I would stay here again. January 19, 2015
Rated 5.0 out of 5.0 by Very nice No complaints. Clean, comfortable room. Will stay here again. Also would recommend property. January 14, 2015
Rated 5.0 out of 5.0 by fantastic staff staff are very quick and willing to assist immediately. they remain professional and are still very courteous at the same time. grounds and building very clean and neat with well lit parking lot. I will return and hope to have the same pleasant visit again. January 11, 2015
Rated 5.0 out of 5.0 by Excellent accommodations and service Joseph at the reception desk is wonderful. The staff are warm and friendly. Loved our stay. Excellent service. January 6, 2015
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