Rated 4.0 out of 5 by 113
Rated 5.0 out of 5.0 by Rsainman04 Rescue effort was outstanding
Standard stay disrupted by a failed lock when I stepped out to get a new shirt, I got locked out of my room just one hour before an appointment, Upon alerting the front desk of my plight, the staff pulled out all stops and called in the expert to get me back in my room and on my way. The effort required extensive work with the lock first drilled then cut off the door in order to get in. I was provided a phone to use to call my customer and another room to clean up in while they worked and all the coffee i needed. Pleasant and helpful, they displayed a real customer first attitude.
July 17, 2014
Rated 1.0 out of 5.0 by vacation01 BAD STAY
STAFF AND MANAGEMENT IS VERY UNCARING....STAY ELSEWHERE
July 16, 2014
Rated 5.0 out of 5.0 by Rukobap Clean room and great staff
The rooms were clean and the staff were great. I wish they offered continental breakfast, but the breakfast was a reasonable price in the restaurant.
July 16, 2014
Rated 5.0 out of 5.0 by Harry town nice room (up-to-date), comfortable bed, good service
Nice stay. Room was great and good service.
Emoloyees were very helpful.
July 15, 2014
Rated 3.0 out of 5.0 by pappa 123 Inattentive staff
Failed to make up room, slow breakfast service, reactive approach to customer service, converted old property in the middle of a closing Kmart property. Tiny pool in the middle of a parking lot. Undersized exercise room. Room design ok otherwise no redeeming features.
July 12, 2014
Rated 3.0 out of 5.0 by DCDavid Avoid the hotel restaurant
Good location just North of Air Force Base. Hotel has been remodeled and was clean and comfortable with nice outdoor pool. Bed and pillows comfortable. AC unit was noisy. Breakfast at hotel restaurant was of poor quality and expensive (smoked salmon omelette was made with cheap canned salmon and italian omelette had almost no meat). Small business center (1 computer) and fitness center (3 pieces of equipment).
July 9, 2014
Rated 3.0 out of 5.0 by Eucablue Good for a night's stop
We were recently enroute from Virginia Beach to Philidelphia (during 4th July weekend) and really needed somewhere to stop for the night. The Dover Downtown property was convenient and value for money. The front desk staff friendly and welcoming and the rooms good. Our only complaint was the noise from a party in a neighboring residential property. We had to move to a room on the opposite side of the hotel to get any sleep. That was a nuisance to do late at night. The hotel was great about it though and were trying to deal with the noise issue.
July 9, 2014
Rated 4.0 out of 5.0 by Haber The Stephen's July 4th Getaway
3.5 out of 5 stars. I would recommend as a good value.
July 8, 2014