Rated 3.1 out of 5 by 7
Rated 5.0 out of 5.0 by Fluffernutter Best Holiday Inn Ever
This is the best Holiday Inn ever! The staff is like family to me, and always going above and beyond for me and all of the guest they meet. The beds are super comfortable, the rooms are very nice, and the location is perfect. I always stay at this Holiday Inn when I am in Dover DE.
April 29, 2013
Rated 2.0 out of 5.0 by Marie001 not impressed
When I arrived since there was no sign near the lobby, I went to the back to where there was a sign. I circled this large building and decided that the lobby must be the area in the front (althought that looked like a bar). I went in and spoke with a woman who did not seem to care if I was there or not. After I checked in and received my key I asked if they gave any thing, like water, to gold member and she said no. I just gave you 300 extra points and I said per night and she said no just one night. I went down to the other end of the building in my car as suggested. I climbed over ice and snow to get to the side entrance and went to my room. The room was a hotel room as expected but there was a hair on the shower wall. When I took a shower I tried to avoid it and when I left that day (I was staying 2 nights) the hair was still there. I had also spilled some crumbs on the floor and when I returned that night, the hair was still on the shower wall and the crumbs were still on the floor. At that point I called the front desk and a very nice fellow helped me more to another room. There were a number of other cleanliness issues but I don't have time to talk about all of them. Overall it was my least pleasant stay at a Holiday Inn and I have been to a lot of Holiday Inns. I will try visiting the Holiday Inn Express which is just up the road next time I am in Dover.
February 12, 2013
Rated 4.0 out of 5.0 by NickNJ nice hotel at good location
I stayed at this hotel for two night in the summer. People working there are nice. The room is clean. AC works great but is little bit noisy.
January 17, 2013
Rated 1.0 out of 5.0 by RJSinVA Nov 22 2012
I has to switch rooms since my A/C heat did not function
I was billed for what was supposed to be a Priority Club Points stay and had to contact HI Customer Sevice to get teh points re-deposited.
The resturant/bar was closed.
I doubt I will ever stay there again.
November 27, 2012
Rated 1.0 out of 5.0 by allbusiness customer service attitudes
No Priority club recognition from the start
They seem so busy with booking their hotel and meeting rooms for local events that they forget about travelers from outside of Dover.
October 29, 2012
Rated 5.0 out of 5.0 by joeg great overnight
checked into the Holiday Inn and was pleasantly surprised. the staff was lovely, the location good, and the rooms were excellent. Very stylish with an interesting design. in fact, we were knocked out when we entered the room. if stuck in dover for a wedding, stay here. it's quite nice.
October 13, 2012
Rated 4.0 out of 5.0 by Nickole Great Location and Great Sevrice!
This hotel is great! The rooms are clean and the service is wonderful. The location is great because its literally 5 mins from the casino.
October 12, 2012