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Rated 3.8 out of 5 by 173 reviewers.
Rated 3.0 out of 5.0 by Service Inconsistency My recent stay resulted in a mixed feeling of the standard of service. At breakfast, the catering staff service were excellent but was very disappointed with the room service. I was supposed to receive a complimentary fruit basket but it took almost a day for it to be delivered despite four reminders. November 20, 2014
Rated 4.0 out of 5.0 by Quality for the price This is definitely one of the older properties in this chain in the city, however the friendly and knowledgeable staff and the on site amenities more than make up for the age of the facilities. It is a joy to have the dedicated service and attention to detail that is provided by long term employee, Joy. November 12, 2014
Rated 5.0 out of 5.0 by nice and easy my stay was nice and easy not complicated all what i wanted i have got November 4, 2014
Rated 5.0 out of 5.0 by Warm welcome and consistently friendly service Stayed for 9 nights and felt at ease from the moment we arrived. Staff were very welcoming and attentive. Nothing was too much trouble and they were willing to deal with any questions or queries promptly! Even when small things went wrong, they were quick to respond and deal with it immediately. Loved every moment of my stay and will be returning when back in Dubai. October 27, 2014
Rated 2.0 out of 5.0 by Holiday Inn downtown Dubai Room as not vacuumed when I first entered. The room smelled of fresh paint. The room was located on the 5th floor but I could still hear the pounding of the club which is in the same Hotel all night till the early morning hours. Staff was great and very accommodating. Food was pretty good too. October 20, 2014
Rated 4.0 out of 5.0 by good value yes this hotel needs updating but the staff were some of the most helpfull i have come across in any hotel nothing was to much trouble for them i will stay there again on my next trip to dubai October 20, 2014
Rated 1.0 out of 5.0 by Gold Ambassador Terrible hotel in services and furniture, as well as the sound of the music up to the fourth floor and bathrooms is a final favor for you aware barrier 4 rooms and all rooms are the same thing no difference in services, bathrooms and furniture fare worse. This hotel will be a disservice Group's reputation. Tea heater does not work faucets do not work very dirty carpet. Dont recommended to any Member . October 14, 2014
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