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Rated 3.8 out of 5 by 166 reviewers.
Rated 5.0 out of 5.0 by Gutes Business Hotel in Nähe Flughafen DXB Sehr gutes Business Hotel für einen Kurzaufenthalt oder Stop-over in Dubai. Die Einrichtung ist etwas in die Jahre gekommen, die Sauberkeit ist jedoch gewährleistet. Aufmerksames und freundliches Personal. March 1, 2014
Rated 4.0 out of 5.0 by great stay like to thank the manager and all his staff, they made my business trip very comfortable , all staff were vey friendly and helpful from front desk, concierge , metro bar and pool side, room very comfortable and cleaned every day , food was very good in the metro bar , will definitely use this hotel again and recommend this hotel for location ,value , and the staff. February 28, 2014
Rated 5.0 out of 5.0 by Recent stay at downtown Holiday Inn at Dubai, UAE Very nice stay. People were great. Everything was nice. Food and drinks were adequate. February 25, 2014
Rated 2.0 out of 5.0 by Rooms are dirty The rooms are all furnished with carpet that is quite dirty with stains all over. February 23, 2014
Rated 4.0 out of 5.0 by Great staff The staff at this hotel is great, detail oriented making sure you will get everything you need during the stay. One of my best overall experiences with Holiday Inn, the only negative thing about this hotel is the noise level if you are staying on the 7th floor which was ok with me since I was very tired but some people might found it as a problem. February 21, 2014
Rated 5.0 out of 5.0 by Very nice staff nice hotel very good staff clean room friendly staff February 21, 2014
Rated 3.0 out of 5.0 by Komfortables Bett und großartiger Service Bis auf den extrem störenden Discolärm im 3 Stock war das Hotel weitgehend zufriedenstellend. February 18, 2014
Rated 4.0 out of 5.0 Nice service It was a nice experience i had in this hotel . Reception stuff were so cooperative February 17, 2014
Rated 4.0 out of 5.0 by courtesy and great service courtesy and great service provided by staff those i always meet when arrive at the hotel... all these and more, let me feel as home... its my first and last choice of choosing IHG in dubai... February 17, 2014
Rated 3.0 out of 5.0 by laundry Towels in the room were grey not white and on two occasions had to request changes as the towels were actually stained and soiled, replacements were only marginally better. Staff response was good but apologetic. February 15, 2014
Rated 5.0 out of 5.0 Great Location/Outstanding Servce We just had an outstanding stay at this centrally located hotel. From the time of check-in thru check-out, hotel staff was very friendly and accommodating esp John of front desk and Pratesh and Joy of bellboys. I highly recommend this hotel for any one looking for a hotel in Dubai....... February 13, 2014
Rated 5.0 out of 5.0 by they Made my stay really good in this hotel The staff was very good. My room was very big and spacious. 2 steps away from the metro station. It made my stay really good. February 12, 2014
Rated 5.0 out of 5.0 by Great Service and Overall stay I enjoyed a lot my stay with the family in the hotel. Although the hotel was busy, but the service was great and the people was extremely friendly. I definitely recommend this hotel! February 8, 2014
Rated 3.0 out of 5.0 by second home, as always there are pros and cons when you call second home have to have patience and expect it to improve. excellent staff, overall very attentive. But bit old structure guess makes it tough to meet the top standards. taking a lot of extra effort from all the staff. keep it up! see you, soon. February 7, 2014
Rated 5.0 out of 5.0 by convenient location and great service convenient transportation: very close to metro station. convenent dinner: nice restaraunt close by Great staff at front dest greeted warmly and worked efficiently for both check-in and check out Need to improve: Breakfast is lower quality comparing with its higher price House keeping need improve: some forgot to leave any towels to the room or necessary soap or hair cap, but it depends who is on duty First night can not sleep well due to next door "big noise" for most of the night,but other nights are very quiet probably neighbour checked out February 5, 2014
Rated 1.0 out of 5.0 by Worst holiday inn experience The hotel is located in very crowded and old part of Dubai. the parking is very small and it is difficult to find a spot specially in the night. Although I arrived too late (around 2:30am) I have been told that the room was not ready, what I think is that they thought I'm not coming so they gave my room to someone else, and finally they gave me a room that they had to clean. The hotel is old, so the rooms. I don't recommend to stay here even for attractive rate. February 5, 2014
Rated 3.0 out of 5.0 整体一般 1. booking系统需要完善 2.酒店需要更新设施,特别是浴室,洗漱用品 3. 餐厅食物的种类比较少,从在餐厅用餐的人的数量可以看出,大家不愿意在酒店用餐 February 4, 2014
Rated 1.0 out of 5.0 by Room Condition This hotel had the oldest furniture I have seen in a Holiday Inn. February 3, 2014
Rated 1.0 out of 5.0 by hiii noisy, you will not be able to sleep , high noises due to disco February 1, 2014
Rated 5.0 out of 5.0 by Holiday Inn Dubai Excelentl, well located hotel. Super staff and good value for money. Handy to airport - 10 mins! January 31, 2014
Rated 5.0 out of 5.0 by Enjoy your holiday in Holiday inn I like it so much as I am in a holiday to go to disco and have fun, and most important thing is to enjoy dubai. so it good to be in this hotel as it is having all what I need and a very good location. Staff is very nice and help me a lot January 26, 2014
Rated 4.0 out of 5.0 by Comfortable bed good staff all over it was good stay nice staff the area is good around alregga street January 23, 2014
Rated 3.0 out of 5.0 by Confortable Bed I have stayed here previously and it is central with comfortable sleeping conditon. However, my recent stay was horrible. The hotel needs to decide if it is a hotel or a night club. the music was very loud both nights and despite a request to lower response. We could not sleep till after 3am. This is not good when you have a 6.30am start for a long flight. Holiday Inn-this is a very bad show P. Delaney January 20, 2014
Rated 2.0 out of 5.0 by Tired hotel...... Many upgrades and modernisations required, especially to the air conditioning in the lobby which was continually attended to by maintenance staff but it never worked properly in the 3 weeks I was there. The roof top pool was unserviceable for the duration of my stay as the floor was being resurfaced. I was not notified of this when I booked the hotel so it was not good to find out the day after I arrived at the hotel that this would be the case. Corridors leading to rooms had a peculiar, rather unpleasant smell and were very warm! Breakfast wasn't brilliant but there was a good selection and the staff were helpful, if not a bit too quick to snatch your plate, cup or glass, or in fact anything else that you had just been eating or drinking from. The plates were snatched away before you had a chance to chew your last fork of food! Housekeeping staff were a credit to the hotel. My room was kept immaculate every day and the guys were very helpful. Well done. A lick of paint here and there, and a decent pool where you can swim in the evening instead of being banished from the area unless you wanted to drink and smoke! Franchised bars were awful! Not for me thanks. January 15, 2014
Rated 2.0 out of 5.0 by charged me twice. I reserved this room on or about 26 november 2013. This holiday inn put a hold on my credit card. After I stayed there on the 23rd of December I payed with the same credit card. They charged my the hold fee along with the room fee. I would like the hold fee reimbursed. I called the hotel on Jan 13, 2014 and spoke with a person at the front desk and he assured me he would address the person responsible for the credit card charges about this issue, with no results. I have stayed at this motel several times with great experiences. I will continue to stay there if this gets resolved. January 15, 2014
Rated 2.0 out of 5.0 by Not for Americans Its a long story but bottom line, I was treated with distaste when I visited the lounge. I will not stay nor will I recommend anyone stay here. January 11, 2014
Rated 3.0 out of 5.0 by Meh Everything was very ok at best. Nothing special. Room service wouldn't answer ever. Front desk wouldn't deliver items they promised. Called several times but never came through January 10, 2014
Rated 5.0 out of 5.0 by Great Stay, Great Staff, Great City.. Hotel is wonderful and so is the staff. Housekeeping kept everything in order in the room. January 9, 2014
Rated 5.0 out of 5.0 by good location, friendly staff good location, friendly staff, easy to access metro. breakfast is good and plenty January 6, 2014
Rated 5.0 out of 5.0 by comfortable clean and friendly We were met by friendly staff who were willing to help even though it was 4am. Room was comfortable and dark. Concierge was pleasant and very helpful. January 5, 2014
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