Rated 4.4 out of 5 by 269
Rated 4.0 out of 5.0 Comfortable
It was a comfortable night having amazing pillows and mattresses
I do recommend the Spa.
Enjoy the different various types of cuisine available.
Definitely a must stay.
June 16, 2014
Rated 3.0 out of 5.0 I was sad from the staff
I did not get the support from the staff especially in front desk when they refused to add the points to my card despite I have the loyalty IHG card, no one helped and nobody could upgrade or do something as complimentary and this was annoying
June 15, 2014
Rated 4.0 out of 5.0 by Totnum Great cleaning staff
Free room upgrade upon arrival. Friendly staff. Very thorough cleaning of room. Decent value for money. My only criticism would be that it is looking a bit tired and could do with a bit of a face lift.
June 12, 2014
Rated 4.0 out of 5.0 Besuch im Crown Plaza Dubai
im Zimmer waar ein muffiger Geruch, das hat mich getört.
June 11, 2014
Rated 5.0 out of 5.0 by T4DJB True 5 star luxury and service
I have stayed at Crowne Plaza SZR Dubai about 7 times in the last 6 months and from the time you pull up outside to being waved off the staff offer an amazing professional service, very helpful and always offering a smile and assistance.
The hotel has a pool, pub, nightclub, restaurants, everything you would need, a great business or tourist base. Rooms are impressive and always immaculate.
See you again soon!
June 10, 2014
Rated 5.0 out of 5.0 by jpgunner Great value for money in expensive dubai
This is the best hotel in dubai in terms of comfort and pleasantness. i found most of the staff very friendly especially the gentleman who served me when I checked in at around 8.30 pm on 5 June 2014.
He made me very welcome.
The counter staff at the Harvesters Pub made me feel great on both nights I was there.
I have been a faithful follower of all IHG hotels over the last ten or so years.
I have been living in Salalah, Oman for the last eight years and I am at the Crown Plaza resort in Salalah almost 5 days a week.
In Crown Plaza and IHG, I always TRUST!
June 10, 2014
Rated 5.0 out of 5.0 by Ziggyberti Ruhiges Zimmer, guter Service
Upgrade weil Gold Member.
Das Zimmer war sehr geräumig. Die Ausstattung jedoch schon etwas in die Jahre gekommen. War aber kein Nachteil. Es war immer alles sauber. Vielleicht hätten ein bis zwei Stromadapter im Zimmer geholfen.
June 9, 2014
Rated 5.0 out of 5.0 by neon2345 nice hotel and very good staff
accommodates our requests and complimentaries are very good.
June 9, 2014
Rated 5.0 out of 5.0 by Rani ocean Amazing stay
Very welcome staff , nice duty manager came and welcome as a member , got an upgrade , food was great
June 8, 2014
Rated 4.0 out of 5.0 by Vickycalcuta1756 Excellent stay
They recognise your level and treat you and take personal care
May 31, 2014
Rated 5.0 out of 5.0 by James507 Excellent staff
Excellent stay, many thanks all members of staff were helpful, friendly and professional at all times.
May 30, 2014
Rated 5.0 out of 5.0 by JackinDubai Great customer service
I have stayed at the hotel every month for the last six months. When my employer removed the hotel from our preferred list I was able to add them back to the list based on the fantastic customer service I, and our team, recieved. The service on the club floor is better than any other hotel I've stayed in.
May 29, 2014
Rated 5.0 out of 5.0 by AFATORTOSA BUENA HABITACION Y SERVICIO MUY BUENO
UN BUEN HOTEL,BUENA SITUACION Y EN RECEPCION Y CONSERJERIA AMABILISIMOS
May 29, 2014
Rated 5.0 out of 5.0 by Bakour Review
I have never felt there is a change in my daily habits and routines. Crowne Plaza is a true home away from home.
For decades, the services and the amenities are the best and always keeping the high standards.
May 28, 2014
Rated 5.0 out of 5.0 by A.thomson Excellent service
Just returned from a3 day stopover in Dubai ,stayed at this hotel in a club room ,staff where second to none . From our pick up at the airport to drop off.arrived at 8am allowed to check in had breakfast ,went to room ,luggage was there.staff in the club room could not do enough for us. Room was clean, tidy and large.would definitely recommend but go club ,try buy a breakfast and have a few drinks in club lounge anywhere else in Dubai for the extra you pay.
May 28, 2014
Rated 5.0 out of 5.0 by The devil wears Prada Management, service and catering
Excellent management style, excellent service level and superior food quality in all outlets
May 23, 2014
Rated 3.0 out of 5.0 by Kay38 Major overhaul needed
The overall cleanliness of the room was appalling! On my first night I had to ask for the bed linen to be changed because the sheets were stained! When the staff arrived to change it, they were actually questioning if the sheets needed to be changed because they were not sure of my "opinion"!! Only when I showed him the multiple stains did he then go to fetch new sheets. Really lousy service and experience! Never again am I staying there!
May 22, 2014
Rated 4.0 out of 5.0 by Rodic56 Great service and friendly staff
This was our first stay in the Crown Plaza Dubai and overall a pleasant stay. The only downside was the Happy Hour, to be told on your departure it was buy a drink and get a scratch card to win another was not very good especially when you were never given the scratch card in the first place, we were at that point given six but that was no where near the amount drunk. But all in all we would stay at the hotel again.
May 20, 2014
Rated 5.0 out of 5.0 by Little Bear Home feeling
This Hotel is not the newest but you are made to feel at home as the staff make a great effort to ensure your comfort.
May 20, 2014
Rated 4.0 out of 5.0 by Don23 Never quite makes it
I would like to like this hotel, but something always seems to happen to prevent this.
This time it was the booking and duvet!
It was necessary to extend my stay by one night, but the price would have increased by a considerable amount for the final night. It proved necessary to book another stay for a single night (at the original price) and combine the two on check in.
The first night was uncomfortable. When the duvet was cleaned and dried it became a number of lumps with gaps between them. This was quickly changed on the second day but I expected better bedding.
May 20, 2014
Rated 5.0 out of 5.0 by Muhannad Best in Dubai
the Best in Dubai
nice location easy transport with good shuttle service to where ever you want to go to
excellent staff fast check in and very improved from last visit.
Mr. Johny the duty manager knows as well how to handle problems immediately to make the stay comfortable I would appreciate his fast response and problem solving.
May 18, 2014
Rated 5.0 out of 5.0 by Feras75 Back to nice days
I felt back home with this stay after a while away from Crowne Plaza Dubai. Same amazing staff and location, little older still clean and nice
May 16, 2014
Rated 5.0 out of 5.0 by Yummi Sleep tight and let the bid bugs bite
I usually stay at Crown Plaza Hotel at Sheikh Zayed Road, Dubai, UAE every time I visit Dubai. It is very convenient location for me as it is closed to near buy business area such as World Trade Center Business Covnention and major shooping district such as Dubai Mall. Crown Plaza has very good business and entertainment facilitis. The rooms are clean and services excellant. I have enjoyed eating the excellant taste of food at the Restaurants and Cofee shop. The swimming pool is large and clean. The health club is equipped with very modern fitting equipments. I really have enjoyed every single day during my 4 nights ad 5 days stay at Crwon Plaza and will sure be staying at the same Hotel during my next trip to Dubai.
May 16, 2014
Rated 5.0 out of 5.0 by Nnanna Great room, comfortable bed and good view of Dubai
Great time, great meal and great night club (Zinc).
Would recommend to my friends and colleagues, making plans to come again.
May 14, 2014
Rated 4.0 out of 5.0 by Eldesouky location
good location and good food
very nice meeting staff
May 10, 2014
Rated 5.0 out of 5.0 by Yasseen Excellent hotel
Good reception and concierge service , they upgraded my room to nice room.
the facilities of the hotel are fantastic.
April 29, 2014
Rated 4.0 out of 5.0 by Saleh55 Comfortable
Yes I knew the hotel for more than 15 years.Yes i am always coming to it but I need more than what they have now.
April 28, 2014
Rated 5.0 out of 5.0 by Traveltowork Dubai Great Value
Hotel is excellent value when staying in Dubai. Have stayed at this property on two occasions and will return.
April 27, 2014
Rated 4.0 out of 5.0 by Souad51 Mrs Souad Badran
It is good in everything and I like how u treated us
April 25, 2014
Rated 5.0 out of 5.0 by Denz An Excellent Stay with the Professionals
Crowne Plaza Dubai knows how to get it done, right. Their attentive, courteous and professional staff see to your every need - even anticipating what those might be. Coupled with a beautiful property and numerous amenities you can't go wrong selecting this place for your next stay.
I highly recommend both Trader Vic's and the Western Steakhouse for an excellent dining experience.
As for rooms, the Captain's Suite is an excellent choice with a little bit of "extra" in space and luxury.
Well done Crowne Plaza, I look forward to a return visit.
April 23, 2014