Rated 4.4 out of 5 by 277
Rated 5.0 out of 5.0 by Dadabh Excellent hotel
I will never think to chose another hotel , I will chose only IHG hotels because they treat me very good because I am am IHG member
March 21, 2014
Rated 4.0 out of 5.0 by Graphite Time for renovation
I know this hotel since the early days of its commission about 20 years back. Most of my stays in the past years are either in the Intercon or Crown Plaza in Festival City. I guess rooms need renovation especially the humidity and old mist and dust smell stick in every air particulates (AC filters may need to be replaced).
March 21, 2014
Rated 5.0 out of 5.0 by Mototrick Almost perfect
I stayed at the Crowne Plaza due to a business exhibition at the nearby (15 minutes walk) world trade centre. The booking was handled by the UK exhibition organiser, and as such I was allocated 'a' room. The room was perfectly adequate and clean, with all the facilities I could want. (TV, telephone, air con, fresh fruit bowl, endless free bottled water & tea/coffee facilities). The room was dated and not like some the rooms pictured on the Crowne Plaza website, but to be honest as a block booked room, it was all I was expecting. The only thing that was a disappointment was the poor wifi in the room. As an IHG club member I was able to access the 'premium' wifi free of charge, but it was not capable of holding a Skype call back to home. There was a wired connection in the room, so maybe next time I'll bring my own wifi router. The wifi did seem to improve in the lobby and bar areas though.
The location of the hotel is perfect for a business traveller, with most touristy locations a short taxi ride away.
The restaurants (of which I tried most :)) and room service in the hotel are first rate, I think you would have to try hard to find a bad meal.
Hotel staff were all pleasant and friendly.
A great experience and I hope to stay again next year.
March 19, 2014
Rated 4.0 out of 5.0 by Chief_Mrs Great Service and Helpful staff
Great Service, Comfortable Room, Great Breakfast and helpful staff
March 19, 2014
Rated 4.0 out of 5.0 by Souad51 Mrs
i have a platinuem card ambassador , i arrived late they did not upgrade me , but if u want the truth second day they call me to move but i refused, even i am coming to dubai 15 to 19 th april , i will join another hotel.
March 19, 2014
Rated 4.0 out of 5.0 by Muhannad Best in Dubai but not this time
this is my 48th stay in CP Shaik Zayed and the 2nd this year
i still belive its the best in Dubai but not this time.
the room wasnt that good the internet in the room is very slow.
the check in experiance was the worst
sorry but i think Check in need better services and room intrnet need extra care
March 18, 2014
Rated 5.0 out of 5.0 Great staff give you great service this is what i found at Crown Plaza
Stay at Crown Plaza Dubai Shiekh Zaid Road,and you will thank me
The location of the hotel is a great plus,not to mention the outstanding service .
You feel the staff are happy,for that they made me and my family very happy during our stay
Thanks to all.
March 12, 2014
Rated 5.0 out of 5.0 by jim3k3 a great stay experience
it is really something to be always memorized it was fantastic and excellent in every thing you can not give credit to one thing and you forget the other thing because all at the same excellent level and i would like to give special thanks to mr nihal and the duty manager mr mike for their kind help and i can say small things can make difference .
March 8, 2014
Rated 1.0 out of 5.0 Not good Hotel
i don't recommend crown plaza in Dubai for any travelers , crown plaza in jeddah much much better
March 8, 2014
Rated 4.0 out of 5.0 by The Daffodil Conveniently located with various in house restaurants
Hotel of international class, with friendly and very helpful staff.
Avoid rooms on the Sheikh Al Sayeed road, and prefer room facing West towards the sea, if you are sensitive to noise. Services are very convenient as well, and staff has been very attentive.
March 7, 2014
Rated 2.0 out of 5.0 by Orange Friendly staff but the hotel is old
Stayed 4 days, the staff were friendly and helpful, the hotel is old, dirty and tired...... no recognition for Priority Club platinum members and they wouldn't let us use the club lounge.
March 7, 2014
Rated 5.0 out of 5.0 Thank you
We thanks you for your good reception and specially thanks for mr. Seraj in the reception department and we will be continuos clients
March 7, 2014
Rated 1.0 out of 5.0 by Paul12321 Arrogant and unfriendly staff
Price quality ratio is very poor. Staff very unfriendly. I had to cancel second night, and move to a smaller Holiday Inn Express, where I felt much more comfortable
March 5, 2014
Rated 5.0 out of 5.0 by KP53 Great stay
The service, ambience and staff - were all absolutely brilliant. Excellent service and staff attitude was always present - staff made us feel valued.
March 3, 2014
Rated 5.0 out of 5.0 by valdemort51 amazing staff. great location, one annoyance
This was a return visit to this location and as usual we found the staff helpful, friendly and professional .We nearly always enjoy our time at this location. If I have one criticism it would be the increase of the number of female non-guests on the room levels later at night, the comings and goings of these people ,often quite noisy and talking loudly on their mobiles was disruptive of sleep, and not something that an hotel of this caliber should be encouraging .
February 27, 2014
Rated 5.0 out of 5.0 by Tikamar Amazing view and comfortable bed
Well located great atmosphere good service. Breakfast was tasty and the staff very helpful . Our room has a amazing view.
The internet service was the only issue because it was complicated to access and very slow. The staff helped us to solve that issue but the service continued to be the same . I always posted and recommend of Facebook the places I visit but with the service like that it was impossible.
February 26, 2014
Rated 5.0 out of 5.0 by Ramroum Perfect Location and Friendliest Staff
Friendly staff, Welcoming, Helpful,
Location very accessible to everywhere in Dubai
February 24, 2014
Rated 5.0 out of 5.0 by Yasir1977 Great location and great service
This was my third time at crown plaza Dubai in last six years and each time i noticed much better services and friendly staff. Easy access to marina and old Dubai, and to good restaurants and shopping. I stayed with my family and my stay was made comfortable.
February 21, 2014
Rated 5.0 out of 5.0 by Abdullah Good location hotel
This is not the first time that I stayed in this hotel I like due to good location and facilties and friendly staff
February 20, 2014
Rated 5.0 out of 5.0 by Andreas123 Great Room Amenities and Excellent Hotel Meals
I arrived in Dubai past midnight and the hotel staff made my check-in experience a breeze! As I booked for a private car from the hotel to pick me up from the airport, I realised I was already check-in with a hotel room key and this is a great idea and relief!
When I walked into my room, I was stunned by the hotel amenities. To top it off, I was very impressed by the hotel breakfast and dinner spread in terms of freshness and varieties. There were also specialised cooking items if you want to taste such as tempura and soup based food items.
My overall experience at the hotel is excellent and will highly recommend my friends and associates to stay in this hotel whenever they are in Dubai either for business or leisure.
February 15, 2014
Rated 5.0 out of 5.0 by H20T Business Trip
Stayed for couple of days and was amazed that property has maintained to its optimum. Staffs were attentive, room was kept well though looks bit aged comparing to the hotels around. Lots of choice to rejuvenate.
Right place to be for business travel.
Thanks for making my trip success.
February 12, 2014
Rated 5.0 out of 5.0 by 59 online Very nice. Comfortable and very well looked after.
Checked in like lots of UK travellers I guess in the wee small hours! No problem and was given an upgrade to a suite, fantastic rooms, great view over the highway to the Emirates Towers (I think) meticulously clean and stocked. Great breakfast and the Harvester Bar was a terrific place for a beer and catch up with emails on the free wifi. Only ate in the steak house, but the Australian sirloin was ace.
Definitely would come again.
February 10, 2014
Rated 5.0 out of 5.0 by MichaelinTexas Fabulous Staff!!!
I have never been compelled to take the time to write a review before, but this time is much different. I must commend the front desk, concierge, room cleaning, the restaurant professionals on the 1st and 9th floors. Everyone is so polite, so helpful, friendly and made me feel like I was with family...they all remembered my name immediately. Travel arrangements, hotel accommodations, tours and local knowledge was all provided with lovely flow and efficiency. Thanks to all of you. Keep up the wonderful service, I will be back.
February 9, 2014
Rated 5.0 out of 5.0 by surajdamani nice room
room was clean
February 8, 2014
Rated 5.0 out of 5.0 by Alaeddin58 outstanding
They always look after my comfort and they treat me as valued cusromer and make me feel like im at home.
February 5, 2014
Rated 5.0 out of 5.0 by MrDimpleman Nice rooms & excellent service.
This was my second time I stayed in the Crown Plaza in Dubai. Service is really excellent. Great swimming pool, restaurants, wine bar and night club. Will be back soon.
February 5, 2014
Rated 4.0 out of 5.0 by B_Zawad B Zawad
This hotel is my favorite due to the corporate rates and value for money.
The hotel service is excellent. They are customer focused and very efficient. The breakfast has an excellent veriety. I recommend the hotel.
Althought, I had prior reservation, I could not get a connecting rooms as requested except in a smoking floor which negatively effected my experience. I forgive them due to the past positive memories I had.
February 4, 2014
Rated 2.0 out of 5.0 by TommyV Lot of noise from the bar down stairs
I was booked at the apartment part of the hotel on the 10th floor. right above the bar on the second floor, Music till 1:30 - 2 am... Horrible experience in Dubai for my first night ever in Dubai.
BUT i also must say they where very good giving me a room already at 7am when I arrived with out any extra costs. Breakfast is good value for money.
Location is perfect for airport travel! only 10 minutes!
January 28, 2014
Rated 4.0 out of 5.0 by Buddy5 Awesome Service
Stayed a week here for my first visit to Dubai, they made me very welcome.
January 26, 2014
Rated 5.0 out of 5.0 one month stay
I stayed for near one month in a one bed room app. in the new refurnished building. it was great, amazing helpful staff and very nice location.
the pool also is very nice, clean, and warmed.
the only thing that can be added to the room is a microwave.
January 20, 2014