Rated 4.4 out of 5 by 74
Rated 4.0 out of 5.0 by A1wynn Comfortable bed, great service and location.
Check-in was very good. Staff was friendly and attentive to details. Bed was clean and comfortable. Bathroom was clean and sanitized. Their wasn't much of a view to speak of, but it has great charm otherwise. First class amenities and plenty of parking for the self driven individuals. Its location to Dubai Mall of the Emirates makes this location an ideal one for families as well as others seeking to experience what the Mall has to offer. It is literally within 10 minute walking distance. Great for both the business and leisure traveller.
December 3, 2013
Rated 5.0 out of 5.0 by Inkdude4 reward nights
I booked a few days on reward points for my family to relax by the pool.
everything was just as expected. the staff are very friendly and helpful. the rooms, 2 joining were excellent. we ate at the pool a few times and all the food and service was top quality. the location is perfect close to the mall and main roads.
November 20, 2013
Rated 4.0 out of 5.0 by Abbasi2000 Yes
Good hotel and good staff I will like to back to this hotel
November 18, 2013
Rated 4.0 out of 5.0 by Grazza Great rooms, food, area, staff... pool bar needs attention!
I've just spent 7 days at the Holiday Inn Al Barsha and overall I would recommend for business and leisure.
The rooms are excellent, spacious and comfortable with the restaurants and bars being very welcoming and good food.
Overall the staff are superb, my room was changed to a smoking room within 15 minutes, also so polite and welcoming and recognising even after just one night.
Apart from the staff at the pool bar! I spent a few hours on the rooftop pool which is very comfortable, each day. However each time I went to the bar for a drink there was no staff available. Having waited for a few minutes I then searched them out. Most times I found them at the spa entrance talking with the staff there! It may seem a small thing and once I could accept but not everyday for 6 days... Although the pool area was very quiet there should be someone on hand, and even to walk round the pool area every 30 minutes or so ask if drinks were required... This would be a suggestion...mso a great place to stay, fantastic staff overall, good food, great area next to Mall of Emirates... Pool staff need training
October 24, 2013
Rated 5.0 out of 5.0 by Alvi49 Staying Experience
Great customer service by night manager and the whole staff, very respectful and caring. Great food selection from different countries.
Large rooms and nice location. Large bathrooms (very slippery when wet, need to be careful). Very clean and comfortable.
October 19, 2013
Rated 5.0 out of 5.0 by LeKa Very pleasant stay
We spent a week at Holiday Inn Al Barsha. All the staff were pleasant and friendly. The view from our room was not so attractive but on the plus side it was on the quieter side of the hotel away from the busy main road. The location of the hotel is excellent. It's only around 300m walk to either metro station or Mall of the Emirates. The only meals we ate in the hotel was breakfast. It was normal buffet with plenty of choice. The staff there are very attentive. The rooftop pool area is nice for relaxation. The view from there overlooks the Burj Al Arab area. All in all we enjoyed our time there and would have no hesitation in recommending this hotel.
October 17, 2013
Rated 2.0 out of 5.0 The little things matter
With a plethora of hotel choices in Dubai, the hotels really need to stand out in order to be recommended. For my stay this time, this did not occur.
The good: Great location along SZR, close to Metro. Restaurants are good with convenient hours and decent food. Laundry service is quick with excellent results.
The bad: No ironing board in the room. Didn't have my room choice available upon check-in at 10 pm. Made no attempt to contact me to rectify the issue during my stay. Very little recognition of my IHG Club membership, only at check-in. Found long black hairs in my bathroom several times.
The ugly: Awful, awful wifi service. Intermittently cuts out, usually barely accessible from the room, if at all. For my business trip, internet is an essential service and hotels are chosen on this basis. This problem was a continual annoyance.
This is not a bad hotel. It just did not provide what I needed in a place that has many, many choices.
October 16, 2013
Rated 3.0 out of 5.0 by Saudi Nice hotel
Hotel for short stay is ok. The hotel area is good
October 15, 2013