Rated 4.4 out of 5 by 542
Rated 5.0 out of 5.0 by MikLe Outstanding service! Comfortable bed and great location.
The moment I arrived at the hotel, the great hospitality from the front desk and concierge have made a great impression and the check-in was done perfectly with all my requirements being arranged prior to my arrival. The housekeeping staff has been very attentive and really made my stay a very comfortable one. The food and staff service at the restaurant (Gem Garden) are outstanding. Kudos to the great services and hospitality! This is one of the best Holiday Inn hotel that I have stayed in. keep up the good work!
June 24, 2016
Rated 4.0 out of 5.0 by MK2006 Comfortable bed and great service
Comfortable bed, great service, courteous staff............ centrally located.....................
June 20, 2016
Rated 4.0 out of 5.0 by potter62 Holiday Inn Al Barsha Dubai
Great value for money - great staff, good rooms, very clean and good all round value
June 16, 2016
Rated 5.0 out of 5.0 by 10803 Missing points
No platinum welcome points, and missing credit for a four nights stay.?
June 15, 2016
Rated 5.0 out of 5.0 by Chukky77 Great Service
Holiday Inn was the perfect hotel for our anniversary - great food, excellent customer service and close to the shopping mall --- will definitely recommend!
June 15, 2016
Rated 5.0 out of 5.0 by Karen1312 Fantastic
Arrived early at the hotel and only waited about a hour and we were given our room on waiting we were given a voucher for free coffee. Every member of staff we came into contact with was amazing very friendly and nothing was too much trouble. The breakfast was great there was loads to choose from.The hotel beds were very comfortable and the room we had very spacious. There is metro station about 5 mins walk away and the mall of emirates is also 5 mins walk away A great hotel would use a again.
June 12, 2016
Rated 5.0 out of 5.0 by On the go all the time Thank you
Once again, I would like to thank all staff for another enjoyable stay. Everything was perfect and it's just like my second home!
Well done and thank you!
June 12, 2016
Rated 5.0 out of 5.0 by PinkNewYear My Dubai Home Away From the Western Region of Abu Dhabi
Upon arrival the tall dark bellman remembered me from my previous stay. That was quite comforting. His customer service was impeccable. When I entered the hotel I was greeted appropriately and treated with the utmost customer care. Though he did not check me in, Younas greeted me, made sure I was welcomed and that I had everything I needed as an IHG guest. It was very warming. As an IHG cusomter my room was upgraded and I was able to relax and rest well. As I returned from my business meeting I realized I left my phone in the cab in which I traveled. The tall dark bellman and the gentleman at the check-in counter were instrumental in helping me reach the cab driver to get my phone back. The help was appreciated. Breakfast the following morning was fresh and delicious and I checked out with ease.
June 10, 2016