Rated 5.0 out of 5.0 by Tmation61 Great Location
Great location next to Mall of the Emirates and close to Metro Station. We were upgraded to a suite which was very nice and it was also a quiet room.
Unfortunately they allow smoking nearly everywhere in the UAE which as a non smoker is very unpleasant. In the Hotel the Q bar wasn't too bad early on but the Mojhito bar was unacceptable.
The Indian restaurant was nice with a good choice of dishes and I would have liked to have tried the Thai restaurant which looked very good.
All the staff we encountered were very helpful and polite, there are also plenty of security personnel present which leads to a feeling of safety and security.
Roof top pool area and bar nice apart from the constant road noise
April 15, 2013
Rated 5.0 out of 5.0 by HappyVisitor1 Excellent servie and great location
The service we received was very efficient and also included an upgrade so, as a Platinum member, I felt I received great customer service!
April 14, 2013
Rated 5.0 out of 5.0 by Ahmed1968 The best hotel location.
The hotel is located in the middle of Dubai city and near to the Emirates mall. also, the metro is very close.
Good for business and for family.
April 10, 2013
Rated 1.0 out of 5.0 by abdowf i won't stay there again
A/C not working properly
Street noise disturbed my sleep
The green light from the holiday in sign was entering my room
regardless of closing the curtain
They promised to change my room but they didn't
No ice machine you have to order it but it's free of charge
You can hear The nose from the other rooms
The water in the bathroom change temperature suddenly and the flow sometimes are weak
April 8, 2013
Rated 4.0 out of 5.0 by ManuL Confortable bed, good
This hotel is well located. Great services.
I recommend this hotel.
April 7, 2013
Rated 5.0 out of 5.0 by Reggie1 Excellent staff and comfortable room
I could recommend is to put at least one switch to the bathroom in instead of outside the door, expand the closet some and put a larger television in the room. Otherwise the room was great and the staff very helpful.
April 2, 2013
Rated 4.0 out of 5.0 by Stuarts One week stay
Hotel is clean and well maintained. Staff were always friendly and helpful. The only issue we had was on day one when the wi fi would not connect. A call to reception had it sorted in about 20 minutes with a new router being installed in our room. We only ate in the Ti restaurant which was good and not expensive. Rooftop poolarea was good. Only downside being the noise from the main road.
March 20, 2013
Rated 5.0 out of 5.0 by tom555 great hotel
excellent staff and service
comfortable bed and service
March 16, 2013
Rated 3.0 out of 5.0 by somby Money grabbing experience
This used to be one of my favourite Hotels in Dubai, staff excellent and very attentive but I recently stayed here and went to the Bar for a few beers and listen to the music.Not now its a Juke box where you have to pay!! Come on Management remove this outdated money making relic and revert back to the previous set up.
This is a Joke
March 12, 2013
Rated 5.0 out of 5.0 by Robb1956 Mt Stay at HI Al Barsha
The staff at this property is Excellent. They go out of their way to assist and make you comfortable. I enjoy everything about Al Barsha Holiday Inn. You guys ROCK!
March 10, 2013
Rated 4.0 out of 5.0 by Peter2251 Business stay
The hotel is generally very good, clean, with very attentive & excellent staff. Ideal for business people, and for holiday makers as the hotel is ideally positioned near to the Emirates Mall ++
Real pity -- the only negatives;-
1) The down stairs bar -- is frequented by the ladies of the night & suprisingly take up most of the bar seating!!! Some of the guests with their wives have a 'shock' when they come in for what they thought would be a nice drink &!. Better to go to the roof top for drinks, where the atmosphere + views are very good.
2# the cooked elements #excepting the cooked to order - omlettes# for the buffet breakfast are - sorry to say - terrible for a 4* hotel, ie; greasy veal bacon - Yuk!! swimming baked beans, & half cooked - very pale looking chicken sausages - Yuk!! + of course much more - other non-European foodstuff.
March 3, 2013
Rated 5.0 out of 5.0 by BracknellBob A Hotel where the staff go the extra mile to provide excellent customer service
I stayed at the Holiday Inn Al Barsha once again for two weeks as part of a business trip combined wtih some holiday too. As always the hotel was immaculate & the staff at all levels from Front Desk to House Keeping, Swimming Pool Attendents were all very professional in the way they worked. Every member of staff would greet you with a smile & always say Hello to me. When you are staying at this hotel the staff go out of their way to make your visit feel good & they always go the extra mile & nothing is too much trouble for them to assist you. I would recommend anyone traveling on business or wanting a few days to relax this is the place to be. The hotel is situated close to the Mall of the Emirates & only a few minutes walk to the railway station too. I will look forward to staying here again on my next business trip & I recommend this hotel to anyone looking for a high quality hotel at a great location & value.
February 25, 2013
Rated 5.0 out of 5.0 by MABACHU FRONT DESK AND RESTAURANT
Mr.Tarun at the front desk was very helpful and courteous. Mr.Lokesh at the Gharana was taking good care of my family members and the ambience was excellent.
February 25, 2013
Rated 5.0 out of 5.0 by raman Stayed 6 week with family on my reloation ..Excellent !!
I stayed from dec 30 to feb 15 , 2013 with family on my relocation to Dubai .. the location was easy . schools were nearby .. and i was able to go to office with no problem .. the Hotel has a very good atmosphere.. food was great .. never boared.. something difficult when you stay long .. however staff manged that very well .. Break fast was great .. and staff was always willing to go extra miles for you ..Jim was well equiped.. wonderfull experiece .. I will recomment this to all .. we had Great time and it proved lucky for us .. we got our son in the school of our choise .. american school of Dubai and found the apartment we want to buy in Marina .. this helped us in settling in Dubai
February 25, 2013
Rated 5.0 out of 5.0 Superb hotel and staff
I always enjoy staying at this hotel. The staff are first class. On my most recent stay, I was upgraded to a small suite. Thank you!
This is my preferred hotel when in Dubai.
February 16, 2013
Rated 5.0 out of 5.0 by Nati Great place!
I really enjoyed my stay in this hotel. I was there for 7 nights. The staff was always very friendly and helpful.I felt very welcome. The pool at the rooftop is a good place to relax and enjoy the view.
February 8, 2013
Rated 4.0 out of 5.0 No upgrade with the Ambassador card
If only I would have known: since we booked an executive room, people at the front desk claimed that this was the upgrade we could get with the Ambassador card, even if we did pay for it already!!!
They told that we could not get any further upgrade because there was no such room available, very strange, since we didn't see him check any availability.
February 7, 2013
Rated 5.0 out of 5.0 by Bobster Exellent Service Wonderful Staff &Ggreat Pprofessional Attitudeof going the Extra Mile
I have stayed at this hotel previously when in Dubai on business, I had to go to Dubai again in November 2012 on business & it was local to our offices so I stayed there once again. My stay there was again exceptional with very attentive staff & all very professional in each ofg their roles within the hotel. I would highly recommend anyone who is looking for an excellent base for business or pleasure. I am returning to this hotel again next week 7 Feb 2013 for two weeks so I am looking forward once again to a lovely stay.
February 2, 2013
Rated 5.0 out of 5.0 by Bobster Wonderful Hotel & Excellent Professional Staff
I have stayed at this hotel previously when in Dubai on business, I had to go to Dubai again in November 2012 on business & it was local to our offices so I stayed there once again. My stay there was again exceptiona with very attentive stadd & all very professional in each ofg their roles within the hotel. I would highly recommend anyone who is looking for an excellent base for business or pleasure. I am returning to this hotel again next week for two weeks so I am looking forward once again to a lovely stay.
January 31, 2013
Rated 5.0 out of 5.0 As always very attentive staff service
I return to this hotel whenever I am in Dubai. Not because it is particularly glamorous or luxurious but simply because it is consistently comfortable and the staff at the reception, concierge and on the door are warm, welcoming and efficient making me feel like a valued client.
January 23, 2013
Rated 4.0 out of 5.0 by SgtMaj Check out process
The check in process went smoothly, the stay was great, however the checkout process was a nightmare. Even though i called down at least a half hour prior to checking out the bill still was not ready and it took 30 minutes to check out. The clerk seemed confused as to what needed to be done. One of the reasons is they will not do the final bill until you have left the room and the mini bar has been inventoried. I have been staying with holiday inns for over 30 years. The company I work for pays the bill. They know where i work and how to reach me. It gives me the feeling that they don't trust my word. The mini bar issue should not be a reason for delayed checkout.
January 21, 2013
Rated 5.0 out of 5.0 by marwan Sound Proof rooms
in room 314, i could hear the guests in the next room. that was the only disappointment,.
January 17, 2013
Rated 5.0 out of 5.0 by HKVisitors Excellent Stay
We stayed in a 2-bedroom suite with king size beds over the New Year holiday 2012/13. The suite was very comfortable, clean and spacious. Every staff that we've encountered were friendly and helpful. The location of the hotel was very close to the Metro and Mall of the Emirates. We would highly recommend visitors to stay at this Holiday Inn if they're looking for a comfortable stay with a reasonable price.
January 10, 2013
Rated 4.0 out of 5.0 by abdulrhman hotel points out of 10
Clean = 8.5
Comfort = 8
Location = 9
Services = 8.5
Staff = 9
Value for money = 8
December 25, 2012
Rated 5.0 out of 5.0 by Hussein Always a pleasure
Being a Platinum Royal Ambassador, I usually don't write reviews unless I see exceptional quality service or the opposite end of this spectrum. The experience is always a wonderful one at the Holiday Inn Al Barsha. One thing that gets me is that eveyone is genuine. Even the cleaners stop their work and greet you with a real smile. One staff who always stands out is Mr. Tarek. In contrast to some of the IHG brand hotels where the staff don't even acknowledge that you are a priority club memeber let alone a platinum.
December 19, 2012
Rated 4.0 out of 5.0 by Abid Staff Attitude
Staff is excellent and caring. They are supportive and wellcome guests professionally.
December 16, 2012
Rated 5.0 out of 5.0 by DXBer Comfortable quiet hotel
We always stay at this hotel when in Dubai because it is conveniently located, it has plenty of parking under the building and you can drive in and out yourself without annoying valet parking. The interior of the hotel and the rooms are spacious and the central courtyard atrium and skylight lends a pleasant atmosphere. The Thai restaurant is also great. My only complaint is that the downstairs bar is a smoking area so we cannot use it but there is a pleasant roof top bar if its during the winter.
December 12, 2012
Rated 5.0 out of 5.0 by Khubaib2 Excellant response and services
During my recent stay i feel very comfortable by the friendly and cooperative behaviour of staff
December 12, 2012
Rated 5.0 out of 5.0 by Jochen Q Bar
Excellent and very friendly staff, good stuff at all. However in the evening the bar chairs are nearly occupied by friendly ladies looking for contacts, having just 1 drink all over 3 to 4 hours and are distributing their mobile numbers to single male guests. Thats a bit disturbing if you would like to have just a drink, nothing else.
December 11, 2012
Rated 5.0 out of 5.0 by Chop Excellent service comes as standard
A friend and I stayed at this hotel using Reward Points while we visited the Dubai 7s. We were upgraded without having to ask and were constantly recognised and thanked for being being a Platinum Reward Club member from check-in to check-out. Unfortunately due to visiting the 7s tournament we did not have chance to sample the restaurants but our room was very comfortable and nothing was too much for the staff at the H.I. Al Barsha. This is the second time I have stayed at this hotel and I would not hesitate to return or recommend it to anyone else.
December 7, 2012