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Rated 4.2 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 by Excellent stay at this hotel Service, comfort, staff, food all excellent. Nothing was too much trouble for the staff they were helpful and always had a happy face. Would stay again and my thanks for a great stay. Well done June 18, 2013
Rated 5.0 out of 5.0 by None I don't have any theings, if I get any issues I'll inform you about this . June 5, 2013
Rated 5.0 out of 5.0 by Great Experience! Better than any Holiday Inn in other countries. Comparable to the 5 star Intercontinental Hotels. Sushi Bar excellent. Location excellent. May 21, 2013
Rated 5.0 out of 5.0 by Staff service This is the second time, but not the last time we have stayed at the Holiday Inn Al Barsha. The hotel is a nice hotel, well situated, but so are many hotels in Dubai. What makes it outstanding is the staff. From the minute we parked the car to the minute we left , the customer service was exceptional. We felt really special and it will certainly be our choice to stay in Dubai again. Congratulations to a truly outstanding team May 18, 2013
Rated 4.0 out of 5.0 by Super location and good value Location beside Mall of Emirates is super great, also very near to Metro station making travel to other locations in the city super smooth Reception staff are very helpful and really understand the Priority Club idea If you are looking for a late morning wake-up be aware of two things 1) Curtains are not that blackout model 2) Housekeeping, Laundry guy, minibar guy, etc.. they just keep coming in endlessly, Make sure you have the don't disturb sign on the door before you sleep May 15, 2013
Rated 5.0 out of 5.0 by Great hotel I stayed a couple of nights at Holiday Inn, Al Barsha during my business trip. This was my second time in this hotel and I will stay there next time. The service and facilties were great. May 14, 2013
Rated 5.0 out of 5.0 by Staff Hospitaliity The Staff Hospitalility is excellent. Recommended. May 8, 2013
Rated 3.0 out of 5.0 by Great Staff & good location * nice hotel with great & helpful staff. * high prices according to service & value offered. April 21, 2013
Rated 5.0 out of 5.0 by Excelente hotel Altamente recomendable para una estancia placentera en Dubai. Bien ubicado cerca del Mall of the Emirates, cerca de la autopista, del metro con conexión al downtown y otras partes de la ciudad y también cerca de Jumeirah. El personal muy amable y servicial, todos muy atentos y cordiales. Desde el personal de la recepción, como los de limpieza, servicios y seguridad. Como turistas, el personal del conserje y de turismo nos ayudaron realizando las gestiones para poder realizar actividades en Dubai, sin cuya ayuda nos hubiera resultado más difícil. Nos ayudaron mucho en ese sentido e hicieron nuestra estadía más confortable. Muy rica la comida y buenos y completos desayunos. Muy cuidado y limpio el hotel, al igual que las habitaciones muy cómodas. Sin lugar a dudas, un lugar para volver. April 18, 2013
Rated 3.0 out of 5.0 by OK hotel, reasonably priced near the Dubai metro and the Mall of the Emirates I spent two nights on a business / leisure trip. This was this first time staying in this part of Dubai. Location was conveniently located in walking distance to the Mall of the Emirates as well as the DG Sharaf metro station. Very modern, clean hotel with all the amenities that one would expect for this level of Holiday Inn. I was recognized as a Priority Club member and was treated to a very nice fruit basket. The room was comfortable and sound proofing from the outside traffic was good, but the sound proofing from the on-site night club was not so good. I could hear the thumping of the night club well into the wee hours of the morning. This is OK, because it apparently has a very nice club, but it's not for everyone. April 16, 2013
Rated 5.0 out of 5.0 by Excellent Service I stayed at the hotel with my family for over a week and I must say the hotel staff were very friendly and always helpful. The room was of decent size and the cleaniness was imaculate. The hotel is close to Mall of Emirates and this was one of the reason why I stayed here. April 15, 2013
Rated 5.0 out of 5.0 by Great Location Great location next to Mall of the Emirates and close to Metro Station. We were upgraded to a suite which was very nice and it was also a quiet room. Unfortunately they allow smoking nearly everywhere in the UAE which as a non smoker is very unpleasant. In the Hotel the Q bar wasn't too bad early on but the Mojhito bar was unacceptable. The Indian restaurant was nice with a good choice of dishes and I would have liked to have tried the Thai restaurant which looked very good. All the staff we encountered were very helpful and polite, there are also plenty of security personnel present which leads to a feeling of safety and security. Roof top pool area and bar nice apart from the constant road noise April 15, 2013
Rated 5.0 out of 5.0 by Excellent servie and great location The service we received was very efficient and also included an upgrade so, as a Platinum member, I felt I received great customer service! April 14, 2013
Rated 5.0 out of 5.0 by The best hotel location. The hotel is located in the middle of Dubai city and near to the Emirates mall. also, the metro is very close. Good for business and for family. April 10, 2013
Rated 1.0 out of 5.0 by i won't stay there again A/C not working properly Street noise disturbed my sleep The green light from the holiday in sign was entering my room regardless of closing the curtain They promised to change my room but they didn't No ice machine you have to order it but it's free of charge You can hear The nose from the other rooms The water in the bathroom change temperature suddenly and the flow sometimes are weak April 8, 2013
Rated 4.0 out of 5.0 by Confortable bed, good This hotel is well located. Great services. I recommend this hotel. April 7, 2013
Rated 5.0 out of 5.0 by Excellent staff and comfortable room I could recommend is to put at least one switch to the bathroom in instead of outside the door, expand the closet some and put a larger television in the room. Otherwise the room was great and the staff very helpful. April 2, 2013
Rated 4.0 out of 5.0 by One week stay Hotel is clean and well maintained. Staff were always friendly and helpful. The only issue we had was on day one when the wi fi would not connect. A call to reception had it sorted in about 20 minutes with a new router being installed in our room. We only ate in the Ti restaurant which was good and not expensive. Rooftop poolarea was good. Only downside being the noise from the main road. March 20, 2013
Rated 5.0 out of 5.0 by great hotel excellent staff and service comfortable bed and service March 16, 2013
Rated 3.0 out of 5.0 by Money grabbing experience This used to be one of my favourite Hotels in Dubai, staff excellent and very attentive but I recently stayed here and went to the Bar for a few beers and listen to the music.Not now its a Juke box where you have to pay!! Come on Management remove this outdated money making relic and revert back to the previous set up. This is a Joke March 12, 2013
Rated 5.0 out of 5.0 by Mt Stay at HI Al Barsha The staff at this property is Excellent. They go out of their way to assist and make you comfortable. I enjoy everything about Al Barsha Holiday Inn. You guys ROCK! Thank you! R.A. Chapman March 10, 2013
Rated 4.0 out of 5.0 by Business stay The hotel is generally very good, clean, with very attentive & excellent staff. Ideal for business people, and for holiday makers as the hotel is ideally positioned near to the Emirates Mall ++ Real pity -- the only negatives;- 1) The down stairs bar -- is frequented by the ladies of the night & suprisingly take up most of the bar seating!!! Some of the guests with their wives have a 'shock' when they come in for what they thought would be a nice drink &!. Better to go to the roof top for drinks, where the atmosphere + views are very good. 2# the cooked elements #excepting the cooked to order - omlettes# for the buffet breakfast are - sorry to say - terrible for a 4* hotel, ie; greasy veal bacon - Yuk!! swimming baked beans, & half cooked - very pale looking chicken sausages - Yuk!! + of course much more - other non-European foodstuff. March 3, 2013
Rated 5.0 out of 5.0 by A Hotel where the staff go the extra mile to provide excellent customer service I stayed at the Holiday Inn Al Barsha once again for two weeks as part of a business trip combined wtih some holiday too. As always the hotel was immaculate & the staff at all levels from Front Desk to House Keeping, Swimming Pool Attendents were all very professional in the way they worked. Every member of staff would greet you with a smile & always say Hello to me. When you are staying at this hotel the staff go out of their way to make your visit feel good & they always go the extra mile & nothing is too much trouble for them to assist you. I would recommend anyone traveling on business or wanting a few days to relax this is the place to be. The hotel is situated close to the Mall of the Emirates & only a few minutes walk to the railway station too. I will look forward to staying here again on my next business trip & I recommend this hotel to anyone looking for a high quality hotel at a great location & value. February 25, 2013
Rated 5.0 out of 5.0 by FRONT DESK AND RESTAURANT Mr.Tarun at the front desk was very helpful and courteous. Mr.Lokesh at the Gharana was taking good care of my family members and the ambience was excellent. February 25, 2013
Rated 5.0 out of 5.0 by Stayed 6 week with family on my reloation ..Excellent !! I stayed from dec 30 to feb 15 , 2013 with family on my relocation to Dubai .. the location was easy . schools were nearby .. and i was able to go to office with no problem .. the Hotel has a very good atmosphere.. food was great .. never boared.. something difficult when you stay long .. however staff manged that very well .. Break fast was great .. and staff was always willing to go extra miles for you ..Jim was well equiped.. wonderfull experiece .. I will recomment this to all .. we had Great time and it proved lucky for us .. we got our son in the school of our choise .. american school of Dubai and found the apartment we want to buy in Marina .. this helped us in settling in Dubai February 25, 2013
Rated 5.0 out of 5.0 Superb hotel and staff I always enjoy staying at this hotel. The staff are first class. On my most recent stay, I was upgraded to a small suite. Thank you! This is my preferred hotel when in Dubai. February 16, 2013
Rated 5.0 out of 5.0 by Great place! I really enjoyed my stay in this hotel. I was there for 7 nights. The staff was always very friendly and helpful.I felt very welcome. The pool at the rooftop is a good place to relax and enjoy the view. February 8, 2013
Rated 4.0 out of 5.0 No upgrade with the Ambassador card If only I would have known: since we booked an executive room, people at the front desk claimed that this was the upgrade we could get with the Ambassador card, even if we did pay for it already!!! They told that we could not get any further upgrade because there was no such room available, very strange, since we didn't see him check any availability. February 7, 2013
Rated 5.0 out of 5.0 by Exellent Service Wonderful Staff &Ggreat Pprofessional Attitudeof going the Extra Mile I have stayed at this hotel previously when in Dubai on business, I had to go to Dubai again in November 2012 on business & it was local to our offices so I stayed there once again. My stay there was again exceptional with very attentive staff & all very professional in each ofg their roles within the hotel. I would highly recommend anyone who is looking for an excellent base for business or pleasure. I am returning to this hotel again next week 7 Feb 2013 for two weeks so I am looking forward once again to a lovely stay. February 2, 2013
Rated 5.0 out of 5.0 by Wonderful Hotel & Excellent Professional Staff I have stayed at this hotel previously when in Dubai on business, I had to go to Dubai again in November 2012 on business & it was local to our offices so I stayed there once again. My stay there was again exceptiona with very attentive stadd & all very professional in each ofg their roles within the hotel. I would highly recommend anyone who is looking for an excellent base for business or pleasure. I am returning to this hotel again next week for two weeks so I am looking forward once again to a lovely stay. January 31, 2013
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