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Rated 4.5 out of 5 by 153 reviewers.
Rated 5.0 out of 5.0 Noise level high I asked for room away from noise and top floor but they gave me room on 2nd floor right above night club with Loud noise until 2 or 3 in the morning, service was good but place was too crowded. June 22, 2014
Rated 5.0 out of 5.0 by Extremely well client-oriented hotel management What makes a difference in this hotel is management's attitude to accommodate your needs. Had a great room upgrade (to suite), proper accomodation to watch World Cup games at late hours, and convenient checkout extension time for a late flight! Would definitely come back. June 22, 2014
Rated 5.0 out of 5.0 by One of the best Holiday Inn's around I stay at many hotels around numerous countries each year and this Holiday Inn is one of the best around. The staff is super from the moment I arrive until I have to check out. A very clean and comfortable hotel and they provide services that many more expensive hotels do not. A super great value and I will continue to stay at this hotel whenever I am in Dubai. It is always quiet, comfortable, and the food June 20, 2014
Rated 5.0 out of 5.0 by Another excellent stay Been staying here on and off for the past two years. Greeted by the porters when I arrived. Shani at reception had my registration card out and all I had to do was sign. Got a nice upgrade and a request I made was quickly granted. Checking out was painless and my car to take me to the airport was already waiting when I finished checking out. Excellent stay again! June 16, 2014
Rated 5.0 out of 5.0 by A Wonderful Stay Holiday Inn has become like a second home. Its apporpipiately located and staff at the restaurants and Reception are very good and try and help you in all possible manners. June 16, 2014
Rated 4.0 out of 5.0 by Expect nothing but the best Starting from the front office staff to the coffee house staff, they are all pleasant and helpful as always. The point of improvement is that the shop there never gives a invoice for Du recharge cards. Hence I am forced to walk a KM to get a Du card since my company will not reimburse if I don't have a bill. This issue has been raised to the shop owner in vain. If holiday inn can find a way to influence them, it would be very helpful to international travelers. June 14, 2014
Rated 5.0 out of 5.0 by Awesome! Everything was clean and comfortable, and we ended up getting more out of the stay than we expected. The staff is extremely warm and receptive and the hotel itself is absolutely beautiful, nicer than any Holiday Inn I've ever seen. June 12, 2014
Rated 5.0 out of 5.0 by Great Hotel Staff and Services This hotel had an excellent room, large and comfortable. Jacuzzi tub large bathroom. Quick valet parking service and excellent meals. June 10, 2014
Rated 5.0 out of 5.0 by great service staff simple the best staff were the best anywhere we have stayed special mention of Alan,Michelle and Yaman thanks very much for making our stay one to remember for a long time. June 10, 2014
Rated 3.0 out of 5.0 by Internal Room too noisey Internal rooms overlook the atrium dining room and night club. Avoid booking these rooms as after 11.00 pm the noise will keep you awake June 9, 2014
Rated 5.0 out of 5.0 by Easy Access to major places in Dubai Excellent Service by the Hotel Staff. Facilities at hotel were good. Easy access to major sight seeing locations in Dubai. June 6, 2014
Rated 5.0 out of 5.0 by Great service , staff very cooperation Front desk service is very good and very helping nature. He is given me excellent service. May 23, 2014
Rated 4.0 out of 5.0 by Excellent Service worth the stay I had a wonderful experience at this hotel. The staff was so helpful, food was great with so much of variety we enjoyed our breakfast. The Manager in-charge went out of this way to help us out in storing our stuff and make us comfortable as our flight was in the evening and we had checked out on the morning. The front desk staff were so amazing very helpful and always ready to help. I will recommend each and every friend and family to stay at this hotel. May 23, 2014
Rated 5.0 out of 5.0 by HI Bur Dubai My stay was once again very satisfying. The room is comfortable and the staff is right there to assist you in anything you require. I would highly recommend this hotel over some of the so called five star in Dubai. The location is an added benefit as well. Close to the Metro as well as a center location in Bur Dubai area. An excellent mall nearby (Burjuman). An if you want a taxi one is there for you immediately. I'll sure I'll return to that hotel on my next visit. Thank you, all. - Dan May 22, 2014
Rated 4.0 out of 5.0 by I come again My experience is good and if i come again in Dubai i go in this hotel again. Only hotel equipment is little outdated and need renovation. With little renovation could be this hotel 5 star. May 21, 2014
Rated 5.0 out of 5.0 by Excellent Choice of Hotel This is my hotel of choice when I visit Dubai. The staff are excellent and very helpful. The hotel is nice and in an ideal location with easy access to the metro. I would strongly recommend this hotel May 19, 2014
Rated 3.0 out of 5.0 by Room & Staff service This hotel is dated and although I was greeted by a friendly staff member during check in I found the rest of the stay ordinary at best. Firstly no hot water for the shower , late night noise from the nearby nightclub and finally the insistence by the desk clerk basically continually asking me to answer survey questions at 6am in the morning while trying to check out. I hope the other IHG hotels in Dubai have rooms available for my next business visit. May 19, 2014
Rated 1.0 out of 5.0 Poor Service We are very much un satisfied with this stay at Hotel Holliday inn Bur Dubai. staff have no manner to talk with guest of hotel. We had faced problem on breakfast everyday but no one answerable on the ground on the time when we talk they shouted on us!!! Very sorry to say not a way of talking at all. May 15, 2014
Rated 4.0 out of 5.0 by Good value for money This is a good hotel to stay in if your business is around the Bur Dubai area. It's close to malls and shopping centers too. Room and bathroom are very spacious. Staff is friendly, welcoming and responsive. May 5, 2014
Rated 5.0 out of 5.0 by Large and clean rooms Very good hotel, large and very clean rooms, good location as it is close to Burjman Metro station which allows for easy access to most of Dubai places. Very helpful staff, I mention in particular Narayah and Eleana for their nice and warm reception. There is a large variety of food in the breakfast and the lunch, but the food quality is average. April 29, 2014
Rated 4.0 out of 5.0 by Comfortable room, V Nice Service and Facilities Front desk staff for check in/out were very friendly and accommodating. Metro station is on walking distance. Many nice amenities and places to hangout inside the hotel April 29, 2014
Rated 4.0 out of 5.0 by Great stay Stayed there for a couple of night in April, and everything was great. The rooms are comfortable and spacious. As IHG members, we had breakfast in a separate lounge, and the offering was very good, and we were offered 15% off any orders. Anything we needed was just a phone call away. Great hotel, and would definitely recommend it. April 19, 2014
Rated 5.0 out of 5.0 by Great service, excellent value, one of the best under rated hotels in Dubai The staff, food, room and facilities were 5 star. Truly an under rated hotel in Dubai catering to all nationalities. The best value for the money, safe and truly will make you feel at home. The gym and spa was excellent. Rooms very clean. Great for the family or when traveling on business. April 14, 2014
Rated 3.0 out of 5.0 by Good value hotel This was a good value hotel, but more could be done to make your stay more exciting for such a large hotel. The room was clean but the bathroom smelt of the cleaners armpits. I had to open the window and get someone in to clean it again. The hotel had three clubs. I checked out two which looked nicely laid out but nobody in them except dubious old men smoking so much that you could only have one drink. there was nowhere else in the hotel to relax except in the entrance lobby or your room. I actually got shunted from my seat in one club because it was in use by obviously a regular punter who wasn't around for 20 minutes. the counter staff weren't able to give any advice of nearby clubs or what to do, except point you to the hotels smokey old mans bar. I didn't try the food, but they offered a complimentary breakfast which was ok. However, its a good value hotel and close to the train that goes straight to Dubai mall. So a great place if you're not relying on the hotel to entertain you. April 11, 2014
Rated 5.0 out of 5.0 by Best in Bur Duubai we stayed here for a week and I can say it was the best holiday ever!!! Hotel is spotlessly clean throughout and food is very good, we planned to eat out most nights but food was so good we ended up eating here most nights. There is a pub where we went every night and a nightclub which we never went to but we never heard any music from it and we were on the first floor. The bed was so comfortable and I had the best sleep ever when being abroad. Usually they are too hard for me. Being a member of HI we were given 15% of everything which was really nice and saved a few bob. Pool on roof was so relaxing with some background music, free towels and a bar. We never used the gym but had a look and there is everything you will need there. The best thing here for us was the wonderful STAFF the best ever!!! Thank you everyone for making our stay so special and I am planning to return October 2015 to do it all again. April 4, 2014
Rated 3.0 out of 5.0 by Average Hotel with Loud Nightclub Music All the staff of this hotel are very friendly (except one guy in the reception), helpful and welcoming. The room I was given was very big but it has a very small window which I didn't like. I also had the impression that the room was empty because only basic furniture was their. For the breakfast, I liked that they dedicated the bar area for IHG members but the food variety and quality were little below average. My main problem was the loud music coming from the night club. It made my sleep horrible. I complained twice and I was told that something will be done about it but nothing happened. During my check out, I was asked about my stay and told them about the night club loud music and the hotel manager came to sincerely apologies. It was nice act from him but I think it was too late. March 30, 2014
Rated 5.0 out of 5.0 by Wonderful Welcome, Great Location I recently spent 3 days and 2 nights at this hotel and cannot fault it on any level. From when i arrived every member of staff could not have been more friendly and helpful. The room was great and very comfortable, just what we needed after a long flight. It is a great location for sightseeing in Dubai as it is on a junction to both metro lines, Bur Juman, and only 2 minutes walk from the hotel. It is also only 10 minutes walk from the Creek where we took an evening Dinner Cruise. It is walkable to the Dubai Museum and Souqs and boats to cross the Creek. I had a wonderful stay and would not hesitate to recommend this hotel to anyone. Rose U.K. March 27, 2014
Rated 4.0 out of 5.0 by Noisy I had a quick one-night in this hotel as I had business meetings in Karama district. I was greeted as an Elite member, and was upgraded to a suite with a fruit basket. Both day and night staff were extremely friendly and helpful. All of them showed a high level of hospitality and attentiveness. The breakfast was very good, yet too crowded. I couldn't sleep well at night due to high level of noise reaching to my room number 250 from the night club, I guess. I didn't report the issue as I didn't expect they will close the night club for me and I was so tired to change the room. At early morning, I was annoyed by a nearby huge construction work outside the hotel, that is beyond their control. Overall, the hotel was very good and met my expectations from any standard Holiday Inn hotel with extraordinary friendly staff. March 24, 2014
Rated 4.0 out of 5.0 by Excellent Service and good hospitality It was very nice and had good time in your hotel, I really appreciate the service and hospitality during my stay. Sure in near future I will come back and stay in your hotel. March 17, 2014
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