Rated 4.5 out of 5 by 223
Rated 4.0 out of 5.0 by Whitebear62 Great hotel & Great Service
I have travelled to Dubai on business for over 20 years and for many years I stayed in another hotel moving to this one about two years ago when it opened.
The staff are always friendly and the rooms comfortable. Nothing is too much trouble for them. I find ideal for round trips to the airport for meetings etc.
I never use the health facility and three days before arrival I received an email from the manager telling me about the renovations and asked if I wanted transport to any hotel with facilities they would arrange this.
I will be coming back to this hotel and using it as my base in the region for business. Great staff, great food, great location and good price.
The only downside was the noise made by the many pilot who frequent the hotel. Let's of getting up and arriving late and slamming doors. Advice on this is to put them all in one area in the hotel.
September 15, 2014
Rated 5.0 out of 5.0 by Les50 Very comfortable and great location
Staff were very courteous and helpful and rooms very comfortable. Looking forward to staying here again on way back from Europe.
September 14, 2014
Rated 5.0 out of 5.0 by 70th Birthday Relaxing end to a 5 week holiday
This hotel was way beyond our expectations and the final leg of our 5 week holiday was spent in sheer luxury after having one particular experience in a bad hotel at the beginning.
Your staff need to be commended from the front desk to the little guy who got us taxis and opend the door when we arrived back with an armful of shopping which was promptly taken off us and sent to our room.
Congratulations to all.
September 7, 2014
Rated 5.0 out of 5.0 by lockefella Great Place to Relax
Overall The Hotel was a very comfortable quite safe place to stay, conveniently located and really lived up to the billing. The Staff was very helpful and courteous. The room and bath area was clean and the Television was very nice. Bed and pillow firm and comfortable. I would definitely stay here again.
September 5, 2014
Rated 5.0 out of 5.0 by Pariikh Feel at home
The entire team headed by IAN makes me feel at home away from home.team CP deira you are consistent in what you do and deliver.It is wll done.
September 4, 2014
Rated 5.0 out of 5.0 by HutcH44 Excellent as ever
I've stayed in this particular hotel several times... always the same outstanding service and being off season really good value for money.
There is still ongoing work upgrading the hotel, which did not impede on my stay, although mine was just a quick overnighter, if I was staying for a few days I would perhaps go to another Crowne Plaza as the ongoing work was on the pool and spa floor...
Not to be off put, as I'm sure this will be completed very soon...
Always an excellent stay here...
September 3, 2014
Rated 1.0 out of 5.0 by Hessam56 Rude Front Desk
After a long trip from Los Angeles to Dubai, the last thing a traveller and a gold member of IHG hotels chain wishes is having a front desk unexperienced agent explaining to me that CrownPlaza in Dubai has exceptional rules about IHG gold status.
I was charged twice for my room and they took a deposit from my credit card that took a week to return. A touch of racial discrimination can be felt at check in. The manager did not act to resolve the billing problem. Bottom line do not stay here if you are expecting this CrownPlaza to be on the same level of service as the ones in the US.
September 2, 2014
Rated 5.0 out of 5.0 by TyylerS Relaxing
Room was good enough for the price. Hotel staff responed quickly to any need I had. Will stay again for next Business trip
September 2, 2014