Rated 3.8 out of 5 by 169
Rated 2.0 out of 5.0 by Gaz6053 OK
This hotel was OK nothing special but OK for the price paid. I won't be returning but that because I prefer the Crowne Plaza Diera and this hotel is just too tired and the rented bar situation on the first floor is a strange one.
October 6, 2014
Rated 1.0 out of 5.0 by Wessam Bad Experience
Nice staff, very bad facility need for rennovation and a lot of maintainance
September 29, 2014
Rated 2.0 out of 5.0 by Kikuyu Very disappointing hotel. 2 Stars
The hotel shouldn't be part of the IHG group. It really brings the brand's name down.
September 25, 2014
Rated 1.0 out of 5.0 by huskeydawn Worst IHG Experience Yet
An outdated tired hotel in need of renovation.
So many bad experiences had with staff and management, with at times a racist attitude towards us.
I have completed my complaints and survey and all I will say further here is I don't recommend staying at this hotel. I certainly wont be.
September 24, 2014
Rated 5.0 out of 5.0 by Pluto 2225 Komfortables Bett und großartiger Service.
Sehr gut Alles ist gut gefahlen wurden nochmall kommen unsere reise wahr kombiniert in mehrere Hotels
September 24, 2014
Rated 3.0 out of 5.0 by Debkumar Ok
As i told before the services were OK but not as claimed
September 22, 2014
Rated 4.0 out of 5.0 by racksmanila Comfy sleeping and wonderful service
The hotel staff are courteous, warm and friendly. They are very helpful when we asked for assistance in finding the nearest train station, restaurants, tours available, etc.
The room is spacious, generally clean and smells fresh. They have complete bathroom amenities.
September 21, 2014
Rated 3.0 out of 5.0 by aravind.v77 Good location and comfortable room
Washroom wasn't up to the mark and house keeping is bad
August 28, 2014
Rated 5.0 out of 5.0 by denimay Great hotel in downtown Dubai
We enjoyed the relaxing atmosphere, the convenience of the location, tasty and filling breakfast in the restaurant and the excellent and helpful staff available for our every need from the restaurant and swimming pool on the top floor to the concierge and reception staff. We highly recommend this Holiday Inn to anyone who is OK with relaxing and enjoying a break at a reasonable rate for the night.
August 24, 2014
Rated 5.0 out of 5.0 Amazing Place and amazing staff
I have been used to staying in Holiday Inn Down Town
Every time I say this the best of all my stays but they keep dazzling me with more.
I would rate every one in his duty as 10 out of 10
but the calls specially from outside have to be taken care of more.
I called twice and the team member hanged up more than twice.
But over all I enjoyed it so much.
Thanks So much specially the Arabic team in the front office receptionists and managers.
August 21, 2014
Rated 5.0 out of 5.0 by maureen202 Good Stay
Good stay ,close to family and staff very helpfull will come back next time
August 21, 2014
Rated 5.0 out of 5.0 by Ramy29 Nice stay
Thanks holiday inn for the excellent hospitality
Thanks for all staff
Especial thanks for
Duty manager Mr.montaser
&Jessy at restaurant
And saigth at housekeeping
I really recommended this hotel for relaxation and it is in the center of Dubai near to all places
August 18, 2014
Rated 5.0 out of 5.0 by mabroukh can do
can do attitude is the signature of this hotel team and management.
always willing to accommodate your needs esp. the F&B department. if you are craving for a certain food not in their menu
just speak with the F&B manager and he will make it happen
lovely hotel and great people
August 2, 2014
Rated 1.0 out of 5.0 deceptive experience
deceptive experience and very favorable at all, will not recommend to even my enemy
July 26, 2014
Rated 5.0 out of 5.0 by Arshhhhh Like Home
No words Just like me home with family everything was great friendly staff ,nice room , call everyday ask about me if i need any thing from them, staff smiling all time, great stay in this hotel (sorry in my home)
July 13, 2014
Rated 5.0 out of 5.0 Excellent team and a great hotel
The team is so professional and friendly
The location is perfect
Amongst all my stays every where it was the best ever in my life
July 6, 2014
Rated 5.0 out of 5.0 by kabbashi just great as usual
just feel as home, all staff very polite, sincere and helpful.. willing to provide all best service never meet at other hotels..
July 2, 2014
Rated 5.0 out of 5.0 by Love world lovely staff
We travelled from the US and stayed at this hotel last year. The hotel itself was lovely and clean and service was good too, not too far from the airport! Great big rooms,Food spread at breakfast is wonderful
June 29, 2014
Rated 5.0 out of 5.0 by Shane D Great location and excellent staff
This is my second stay at this hotel. Though not located in the newer part of Dubai, this provides a strong and affordable alternative to other IHG properties in the city.
The room is clean, the bed comfortable and the area quiet. The wifi needed a bit of prodding on the first log-in but after that it was fine. Breakfast was acceptable and it was enough to fill me for the first half of the day.
There are two major benefits of staying here. First, this is the most centrally located of all IHG properties to the metro. It is less than five minutes walk to Al Rigga station and from there, most of Dubai's attractions are on offer.
Second, the staff are excellent, especially those at the front desk (particularly Mr Mahmoud) and concierge. They are genuinely interested in their guests and are enthusiastic about ensuring they enjoy the best stay possible. It was this reason that saw me return to the property and it will ensure I will stay again in future.
June 27, 2014
Rated 4.0 out of 5.0 by Somasy Improvement
Water temperature, which is very high for shower in the cold tap also. This can be reduced.
Mattress can be firmer for better sleep.
June 19, 2014
Rated 4.0 out of 5.0 by jplmrtravel Good Value
All in all good. More versatile charging connections and better control of air temperature are needed
June 19, 2014
Rated 5.0 out of 5.0 by Mazahid Great service and very comfortable bed
Very clean hotel and staff always helpful. I stayed 2 nights from 1st June to 3rd June. 1st night the floor I was on got just a little noisy. But this was not a problem the manager changed my room straight away to 6th floor which was much better and had a good night sleep. Manager was brilliant. Thanks for a comfortable and stress free stay. Sorry I can't remember the managers name that was on duty on them dates but would like to thank the manager again and would recommend this hotel.
June 12, 2014
Rated 5.0 out of 5.0 by Ibba Good Stay
I would recommend this hotel to my freinds also. I got very nice treatment from all.
Specially liked the way of efficiency was given for services during my stay. People are very caring and treated me as a family members.
June 10, 2014
Rated 3.0 out of 5.0 by M.Khalil Noise level and room service
The music noise on Tuesday night was really annoying so that I couldn’t sleep that night until 3 AM in the morning. In addition to that I asked for an Iron and I was waiting for more than 2 hours and they didn’t bring it. I call the reception and room service more than 5 times during these two hours and they kept saying we will send it. At the end of the day I went to visit my customer wearing un-ironed T-Shirt. These two reasons makes my raking low
June 9, 2014
Rated 5.0 out of 5.0 by JhunD3rd Great Service
Staff were very accommodating and they were very eager to help out.
June 8, 2014
Rated 4.0 out of 5.0 by kesavan hi
Hi what i liked the most about this hotel was the staff. Starting from the bell desk on wards , everyone is so polite and pleasant it feels good when you check in. Special mention must be made of Ms. Kaur who checked me in, was very charming and efficient and very courteous , have to say the best feature of this hotel is the staff.
June 5, 2014
Rated 5.0 out of 5.0 by Mohamed Dubai My Home in Dubai
If you are hesitant to come to Dubai for Enjoy & relaxation, then you are missing a golden opportunity at exceptional value. Holiday Inn Downtown is a perfect choice not to be missed,
This is my six time . excellent service from everybody.
Rooms are very comfortable, clean, and spacious. 7th floor rooms are the best for me for the families could enjoy and . Enjoy having tea or coffee in the room with the beautiful music ...Thanks to Rehman room boy helpful and friendly
Hotel is only 2-5 minutes for walk Al Riga metro station for coffee / tea. there are a lot of shops to walk around and do too much shopping if you like.
To my friends at the Holiday inn Downtown Dubai, thank you for making the holiday ideal, especially to Mr.Rafiq for has personal touch.
May 28, 2014
Rated 5.0 out of 5.0 by migele home away from home
I came to Dubai on business and I did not know, the hotel rate suit my budget but the service and treatment I received was really more than value for money.
great rate, great service and fantastic location really made so easy and cheap for me to commute
I will recommend this property to my work colleagues and business partners
May 27, 2014
Rated 5.0 out of 5.0 by peterwfrost Angenehmer Aufenthalt
Hotel und Service sind zu empfehlen, leider konnte ich im öffentlichen Bereich, Bar und Frühstücks-/Dinnerraum keinen WLAN benutzen.
May 27, 2014
Rated 4.0 out of 5.0 by Alomari Good location and near to airport
Overall it is OK specially location .Near to subway station and closed to a lot of restaurants.
as traveler , I always look to news TV channels .
Unfortunately , top ranking Arabic news channel (Aljazerah) is not available in this hotel and in another IHG hotel in Dubai !!
May 25, 2014