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Rated 4.0 out of 5 by 283 reviewers.
Rated 1.0 out of 5.0 by Disappointed We were at the hotel on the night of the recent quake in Napa, which we felt at the hotel. No one called or came by to tell us about emergency procedures for the quake. We were on the 3rd floor and were on our own that night. The room was small and the bathroom even smaller.The free breakfast cost us an extra $6.50 due to a lack of communicating what was was included and not included in the price by the wait staff. Parking was difficult when we came home from our party, due to a wedding and car show participant who took up extra parking spaces for their cars and trailers. We could also hear guests outside our window when we were trying to sleep. August 29, 2014
Rated 5.0 out of 5.0 by Beautiful hotel and friendly staff Stayed at this hotel in the middle of August 2014. My wife and I were very tired and were hoping that everything would be in order upon our arrival. We were pleasantly surprised by the speed of check-in and the friendliness of the staff. Our room was beautiful and the bed was very comfortable. My wife usually goes out of her way to find flaws but she did not find any. She was very satisfied with the hotel and so was I. I can't wait for our next trip to California so that we can stay here again. August 28, 2014
Rated 5.0 out of 5.0 by Wonderful Service with a Great Happy Hour! I travel to many hotels, and a room and a comfortable bed is sometimes all you receive. This is not the case at the Holiday Inn Dublin! The front desk was so kind and helpful, and every encounter with them resulted in a smile. We all know how rare that is these days, it seems customer service has just gone out the window. I also took advantage of the happy hour which offers $3.00 cocktails, wow! Again, great staff in the restaurant, and even the general manager was all smiles! Great job, whatever you are doing Holiday Inn, keep it up! I will be back! Thank you for making my stay more enjoyable! August 28, 2014
Rated 3.0 out of 5.0 by one mistake housekeeping didn't empty the small trash cans, I don't like to look at others peoples personal waste items. August 25, 2014
Rated 4.0 out of 5.0 by Always a great stay One of my favorite places to stay when I visit the east Bay Area. The people at the front counter are always welcoming, have a great attitude, and make a long day worth it. They are professional but know how to make you smile. The rooms are always clean, parking is never problem, and I always sleep like a rock!! August 25, 2014
Rated 2.0 out of 5.0 by Convenient Property But That is All Property is conveniently located near BART and many corporate offices. Rooms are old and with out dated clothes hangers. Towels are very thin and bathroom door does not close. Room very small for the high price. Restaurant very understaffed and terrible service at breakfast (no buffet on Friday) and could never get order correct. Front desk staff cannot get the final invoice correct and have horrible attitude towards guests. The hotel does not take ownership for its many faults. They mean well, but never deliver. They do have adequate parking and are near several restaurants. August 25, 2014
Rated 5.0 out of 5.0 by Great Staff and Clean Room Had a great stay!!!! The staff is always friendly and always makes you feel like family. Justine, Arielle,Sidney and Taylor are wonderful employees. They go out of their way to ensure your stay is great. The food is great and I wouldn't stay anywhere else. August 23, 2014
Rated 4.0 out of 5.0 by Clean and comfortable Clean room with two comfortable beds. Bathroom was adequate and clean. Coffee in the room and a refrigerator was very convenient. We had a nice view of the courtyard and it is very convenient to Stoneridge, BART and Pleasanton...my home town! Of course it helped that it was our 40th class reunion and we had a blast!!!! Go Dons! August 22, 2014
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