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Rated 4.0 out of 5 by 298 reviewers.
Rated 4.0 out of 5.0 by Meet my needs I was in the area for a medical exercise to care for homeless veterans. We were placed in this hotel as a group. I only had one issue during my stay and it was due to a faulty wall thermostat for the AC. I reported the problem to the front desk and by the time I returned that evening it was corrected and a note was left by the maintenance staff. The hotel is near to many restaurants and shops to keep you busy during the evenings. The water pressure and comfort of the bed were excellent. Our group used the common area one evening for drinks and pizza and had plenty of seating. September 17, 2014
Rated 5.0 out of 5.0 by Pleasant Experience For a Business Travel Trip Overall I had a great a experience at this hotel. Great friendly staff and great location near the 580 and 680 freeways. September 16, 2014
Rated 3.0 out of 5.0 by Stayed for Business Purposes Check in late, was very tired and cranky. They were very nice at the desk and gave me a bottle of water. I went to my room but key didn't work so had to go all the way back. I wasn't happy! However, once they fixed the key and I finally got in my room, they more than made up for it. Sitting on the table in the room was a plate with cheese, crackers, blueberries and an apple. Looked like heaven! Def scored brownie points! I had room svc the evening of 09/10. When I called, received an energetic welcoming person on the phone September 15, 2014
Rated 5.0 out of 5.0 by Relaxing Stay It was a very stressful week for me, at work. However, the quiet comfort of my room allowed me to have a very relaxing stay each night I was there! September 14, 2014
Rated 5.0 out of 5.0 by 房间舒适 给我们免费升级到了套房,很满意,这是我加入IHG会员以来的第一次入住,印象非常好。以后会经常入住。床很舒服,比其他酒店都舒服很多。 September 13, 2014
Rated 1.0 out of 5.0 by Cozy Hotel The place was okay for my one night stay. The room was super small and everything felt kind of greasy from the remote control to the desk to the knobs on the doors to the switch on the lamp to the drawers on the nightstand. The bedding felt like 2-3 sheets and the extra blanket in the bag in the closet along with the extra pillow had stains on it. The walls were thin and you could hear the people in the next room over. The place smells like coconuts and the stairwells lead to random places in the parking lots. I will say it was faster taking the stairs instead of waiting for the elevator. This is just a weirdly built facility and I believe its been other chains of hotels in the past. I wouldn't be surprised if this changes to another chain in the future. September 12, 2014
Rated 5.0 out of 5.0 by Great Service Outstanding experience. Front desk is always friendly and provides excellent service. Location makes it convenient to access the local area. I plan on staying here many more times. September 12, 2014
Rated 5.0 out of 5.0 by Front desk, great customer service As always, the front desk service is exceptional. Always providing above and beyond customer service during my stay. The food service is excellent. September 11, 2014
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