Rated 4.0 out of 5.0 by Ricerocket Dublin visit
Had a nice experience staying at your hotel during the convention. The staff was very helpful and the location was very convenient.
April 12, 2013
Rated 4.0 out of 5.0 by spur526 A great value for price deal for our convention there
Our group convention held there. Management went out of their way to accommodate our needs. Even opened the restaurant for us when it was not scheduled to be open.
Room rates offered were great. Housekeeping was a little slow but was not a problem.
Operated like a friendly small hotel vice the large chain image.
April 11, 2013
Rated 5.0 out of 5.0 by KM715 MY HOTEL OF CHOICE IN EAST SF BAY!
I work in east SF bay 4 days a week. After checking out several hotels in the area (Fremont, Concord, Walnut Creek, Dublin/Pleasanton) I have found the best! Holiday Inn Dublin-Pleasanton is amazing! The facilities, rooms and restaurant are incredible. The staff is very attentive, pleasant and always smiling! They all make my stay each week feel like "Home away from Home"! I recommend this hotel 100%!
April 9, 2013
Rated 5.0 out of 5.0 by fastred57 my experience with Dublin Holiday Inn
I'm always impressed, especially with general manager Paul, as he goes out of his way to ensure all is well for me and my wife when we stay. Angel is also a pleasure to work with, and is always friendly and professional. I always try to schedule my business to be able to stay at the Dublin Holiday Inn, as I feel valued as a customer and always know I will be taken care of as a valued customer. Paul and staff have made me loyal customer who will always stay at this facility if possible in my travels.
April 5, 2013
Rated 3.0 out of 5.0 by Sheriff Experiences during stay
Overall it was a comfortable stay. Positives were convenient accessibility of parking, security in the building / parking lot, location of surrounding restaurants, and a comfortable bed. Concerns were outsides noises were prevalent in the room, the sink stopper was loose and I had to remove it to drain the sink, most mornings it took an extended amount of time to get hot water in the shower, and the last day the room did not receive complete housekeeping as there was a pile of linens left on the desk chair. I passed by the front desk to request attention with the sink stopper but it had not been addressed by the time I checked out 3 days later. I do plan to stay at this property again. I just thought management should be aware of some of these issues. Thank you!
April 3, 2013
Rated 5.0 out of 5.0 by Safe1 Always welcome
I always get great service and the staff is outstanding. Always make you feel welcome
March 31, 2013
Rated 5.0 out of 5.0 by TESTING Great Stay
Room was nice and clean. Restaurant did a great job even though it was busy.
March 25, 2013
Rated 2.0 out of 5.0 by MelissaF small room
The room was so small my husband and I were constantly tripping over each other. The pillows although say soft and firm were not either just lumpy. And I HATE king size beds without a fitted bottom sheet. Roll over once and you are sleeping on the mattress.
I had a box arrive and was not informed it had arrived. So glad I decided to double check before I left!!!!!!!!!!!!
I was there once before and I don't remember the room being so small. But I won't stay there next year.
March 22, 2013
Rated 5.0 out of 5.0 by dhj1974 Home away from home
I've staying in this area for a couple years. I've stayed at a half dozen places, depending on where my work is. But whenever I'm close enough I stay at the Holiday Inn Dublin. As a result about 90% of my nights are there. The biggest reason is the friendly staff but also the location. Sometimes my wife can come along and the area has a lot of shopping nearby.
March 20, 2013
Rated 5.0 out of 5.0 by Hessrig Last stay at Holiday Inn in Dublin Calif.
I am a frequent business traveler and I have stayed at hundreds of hotels and motels in my career. Whenever I am in the East Bay, I will only stay at the Holiday Inn in Dublin. The staff is always the best from top to bottom. The rooms are always comfortable and clean. They are always there at a moments notice whenever I need anything. Never a bad time. Front desk girl the other day, Danielle, I think her name was, did a great job and made me feel right at home. I highly recommend this hotel to anyone traveling in that vicinity.
March 20, 2013
Rated 1.0 out of 5.0 by st17 Provide misleading information about bonus points
During check-in, the staff informed me that I will receive 400 bonus points for the stay.
However, it turned out to be false.
I tried to contact the hotel but received no reply.
It is quite a disappointing experience.
March 20, 2013
Rated 5.0 out of 5.0 by Mike1962 Great experience
Outstanding staff. The attention to the customers needs can't be beaten. When I had a minor issue at the front desk management was very much focused on customer satisfaction and immediate resolution. Great gym and indoor pool. Friendliest staff I have met. Great food and beverage manager who understands her customers.
I always know I can count on the property and room are well maintained and cleaned. Management here is excellent.
March 19, 2013
Rated 4.0 out of 5.0 by Zubie67 Recent Stay
Staff is always very accomendating and professional
March 16, 2013
Rated 5.0 out of 5.0 by RXGONZ27 A second chance
I was at this hotel in the fall and not pleased with many aspects this past fall in 2012. These concerns were brought to the attention of a very concerned and customer oriented manager. Last week’s stay was not only an improvement but also a genuine pleasure. The property on the exterior is well maintained and the housekeeping staff were superlative in care of my room, smelling very clean when I returned in the afternoon. The staff in the dining area are wonderful, cheerful and obviously intent on a pleasant dining experience, indeed the cuisine at breakfast and dinner were outstanding, visibly and to my palate. Overall, this was a most pleasant stay and intend to return to this hotel. The staff in any hotel to me always make a difference and these folks know how to take care of you!
March 12, 2013
Rated 1.0 out of 5.0 by Nicole86 Poor beds, bathroom fan doesn't work and fire alarm to top it off
We have stayed at numerous Holiday Inns & Holiday Inn Express facilities over the years. We would not recommend this facility. The beds were Sleep Number beds and not good. The bathroom fan did not work, and balcony door only opened about 6 inches. Air conditioning unit blew right on the bed. Staff told us we could park semi in the lot , only if we could fold it up, also told us to drive around the building, apparently they didn't realize that one wing only had a 6 ft. clearance!!! Could be a problem I would think. Housekeeping phoned on Friday morning, only day we could sleep in at 9:25 am to see if we wanted room cleaned? Fire alarm went off at 9:45 pm and rang for about 10 minutes. Front desk staff didn't seem to know if it was a false alarm or not! Fridge and micorwave in room a nice bonus though, but still wouldn't recommend staying here.
March 9, 2013
Rated 5.0 out of 5.0 by Dino51 great room for the price
I was impressed with the service and room, would stay here again in the future on business.
March 6, 2013
Rated 5.0 out of 5.0 by woodsman Great bed and breakfast
Attentive staff; quiet pet-friendly room; excellent food and service
March 4, 2013
Rated 5.0 out of 5.0 by stacylr Angel was the best!
Angel offered excellent customer service and went out of her way to be helpful. I travel weekly and really appreciate this.
March 3, 2013
Rated 4.0 out of 5.0 by RobertLC Good pit stop location
Was pleased for the most part with the location and ease of access off the highway of this hotel. The hotel is actually more updated then the pictures appear online. There are flat panel TVs in the rooms and the decor is updated. Was a clean hotel which is to be expected from the Holiday Inn brand. I have noticed that the greetings for Priority Club members have diminished not just with this location but overall. It seems you have to ask about upgrades or entitlements anymore. Most hotels offer free breakfast coupons for Platinum members but this one does not. The choice for dining outside the hotel in close proximity is plentiful though.
February 7, 2013
Rated 5.0 out of 5.0 by Mike1962 Great hotel leadership in all departments
I stay at this property regularly and find the staff to be some of the most attentive anywhere. Great location for business stays. The renewal is consistent and always noticeable. Great gym and indoor pool and spa.
February 5, 2013
Rated 4.0 out of 5.0 by TimboSD Good, not great
I was hoping this would be a nice high- or mid-rise Holiday Inn like the ones in Sacramento or San Francisco - I didn't really look at the pictures when I booked it online. Instead, it's a low-rise, three-story that meanders in various directions as if wings were added on at different times.
The room was small but clean - and this was an Executive King. It had a work desk and a chair with ottoman in addition to the bed. Nice, large flat-screen TV.
Overall, it felt more like a Holiday Inn Express, but without the free breakfast. Yes, I'll stay there again - mostly to maximize my Priority Club points, but there are other nicer properties within a few-mile radius.
February 4, 2013
Rated 4.0 out of 5.0 by TWhitney Great service
Even though there were multiple Internet connection issues and even though the ice machine was out of ice several nights, the staff made ever effort to correct the issue and offered to move me, they got the ice machine fixed and Internet service improved.
January 30, 2013
Rated 5.0 out of 5.0 by dhj1974 Home away from home
When I'm working in the area I really appreciate the great treatment I get from the Dublin Holiday Inn staff. Nearby shopping is great for when my wife can come along.
January 23, 2013
Rated 1.0 out of 5.0 by teps Poor condition
My stay was the worst yet. I have complained to the front desk before during my past stays, but this stay was for a week duration. The television kept cutting in and out and it has been like this in other rooms on past stays with this hotel. You need to really look at your issues here as I cannot stay at this hotel again until I know things are getting fixed. I complained to the front desk about the television and it was never fixed. House keeping did not make up our room one of the days we were there.
January 23, 2013
Rated 5.0 out of 5.0 by oxioneer Second home
I stay here approx. 100 nights a year....what better recommendation than that! It is my second home... I love it!
January 20, 2013
Rated 5.0 out of 5.0 by NAFSBoss My Second Home
I primarily stay at this hotel 5 days a week. Working for a PGE contractor keeps me away from home during the week, If I happen to be anywhere near Dublin, this is where I stay. I couldn't ask for a nicer staff, great managers, or better location. I'm always treated like I'm their only concern and any issues are dealt with with great speed and above any expectation I could have.
I stay here so much I hold my company meetings here and regularly schedule a conference room to accommodate my needs. From 40 to 100 people, they always have a facility I can use ready, on time, and set up long before we arrive. I really have no complaints, they've even gone so far as to give us group rates for my employee's, that couldn't be beat.
All in all if it's vacation or business, you can't go wrong.
January 16, 2013
Rated 4.0 out of 5.0 by Robot Great staff and quality service
I stay at the Holiday Inn in Dublin, CA the majority of my business trips to the Pleasanton area. I always get great attentive service with a solid staff. It is a relaxing facility and I have noticed continuous improvements to the facility and grounds.
January 12, 2013
Rated 1.0 out of 5.0 by RXGONZ Nice on the outside, but poorly managed
Poor staff. I complained about slamming doors that obviously the staff was aware of, did nothing. Staff in dining area ignored my needs despite my requests. Even complaining directly to management telephonically and via e-mail resulted in no action, only a deer in the head lights look. Do not recommend.
January 9, 2013
Rated 5.0 out of 5.0 by Gary5 Comfortable, Convenient and Safe
This locatoin is excellent, in an upscale community, located on the cross-roads to any direction in the Bay Area, equiped with Sleep Number beds, and always safe.
January 6, 2013
Rated 5.0 out of 5.0 by PGEMATT Return again and again
This is a good place to relax when you need to be away from home.
December 21, 2012