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Rated 4.1 out of 5 by 392 reviewers.
Rated 4.0 out of 5.0 by Good location close to freeway Arrived late and wanted a good nights sleep. bed was comfortable and staff were very friendly. January 21, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service good value to money, decent room with spacious living area. January 21, 2015
Rated 5.0 out of 5.0 by Business Trip another great experience, and the staff treated me as a valued customer. I wish every hotel was as attentive to their customers as this one! January 20, 2015
Rated 5.0 out of 5.0 by Where everyone knows your name This review is long overdue. I have been staying at the HI in Dublin, CA off and on (75%) since July 2014. After finding out that my project is coming to an end I am finding that I am going to miss all the smiling faces and humor of the staff at this property. Everyone from the hotel's general manager to the engineers that keep things running have been the best. I will miss the smiling faces at the front desk that greet me when I arrive and wish me well when I check out. They are hard workers and do everything to make sure my stay is comfortable. The restaurant is nothing really special; however, the folks that run it are wonderful. The restaurant manager and her staff have become like sisters. I have made friends with the other guests that also frequent this property. I will miss them too! Since last July, there seems to have been an effort to improve the property. Little things that may not be noticed by other guests have changed (i.e. new carpet, minor repairs, etc.). This is good since my only criticism is that the property is a bit dated. I look forward to visiting in the distant future to see what else changes. Thank you so much for making sure my visits are enjoyable. January 19, 2015
Rated 3.0 out of 5.0 by NEEDS UPDATE! Customer service is excellent. However, this hotel is overdue for an update / remodel. Shower and sink drains are slow. Toilet flushes very slowly. Old carpet and furniture...room has an off smell. I will not stay there next time. January 13, 2015
Rated 5.0 out of 5.0 by Fantastic stay Room was Hugh and clean;many restaurants and shops are close by to choose from. January 8, 2015
Rated 5.0 out of 5.0 by Like Family Never had more than a few minor problems at this location. The staff is always very friendly and helpful. Close to Bart and two major freeways. Cant miss. January 6, 2015
Rated 5.0 out of 5.0 by A pleasure to stay here. I enjoyed my stay here very much. All of the staff were great. The front desk personnel and the people in the lounge, great hotel staff. The breakfast is great, much better than most hotels. January 6, 2015
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