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Rated 4.2 out of 5 by 197 reviewers.
Rated 4.0 out of 5.0 by Expected The hotel was clean, comfortable and the location was just right. There was a breakfast café just at the southeast corner of the hotel block which had a great breakfast and a great price. The hotel restaurant had good food and drinks at the cost of a hotel restaurant/bar. It's located on main street where a number of restaurants and bars are located within a short walking distance. And Vinny's restaurant is an Italian restaurant like I hadn't been to before. Food and service was 4 star all the way. And the hotel has a shuttle for going to farther locations. The staff in the rest/bar were very pleasant and attentive. One thing I must say is that we had car trouble on the way to Dubuque and called the front desk to ask for mechanic info and car rental. Wendy the office manager I believe went out of her way over the course of several phone calls from us to help our situation. That isn't something you get very often and was very much appreciated. July 25, 2014
Rated 5.0 out of 5.0 by great service great place to stay and the service was good. I would definately stay again. July 25, 2014
Rated 5.0 out of 5.0 by Just a fantastic place to stay downtown!!! My wife and I decided to travel back to the Midwest on vacation and wanted to see some of the sights we usually miss along the way. We decided that instead of driving straight through to our destination, we would stop off at Dubuque in order to visit some antique stores on the way through Iowa. So we ended up in Dubuque and decided the week prior that we wanted to spend the night downtown at the hotel. It was easy to fine even without the GPS. They offered underground parking in the parking ramp or in the open ramp. The staff once inside was super friendly and helpful. The hotel entrance was really inviting. Our room was fantastic. The bed was so comfortable with full size pillows. The temperature of the room was nice. Plenty of lighting....and outlets to plug in our cell phones.. We were given a voucher for breakfast which we didn't use but it was very inviting as well. The walk around Dubuque was also very enjoyable with so many neat things to see. It was just a really nice trip and a very nice hotel to stay at. If we were to go back to Dubuque we would definitely stay at this hotel. July 24, 2014
Rated 3.0 out of 5.0 by Breakfast buffet Buffet was scheduled until 11:00 am, we were in at 9:00 am and no fruit, pancakes, cinnamon rolls, very little meat and eggs. Cinnamon rolls were brought when asked and they were cold. Had to ask to have cinnamon roll heated. No toast or bread with the meal. I have been to numerous Holiday Inns and never had a buffet experience like this one. July 24, 2014
Rated 5.0 out of 5.0 by Good hotel and value I was pleased with the hotel, staff, room and bed. I would recommend this hotel to a friend. July 18, 2014
Rated 5.0 out of 5.0 by Great Stay for Business Great facilities in a great location. Had a very quick business trip that went on without a hitch. Great downtown location and friendly service. July 18, 2014
Rated 4.0 out of 5.0 by comfortable bed overall experience was great. But pool and hot tub could be bigger July 17, 2014
Rated 5.0 out of 5.0 by Great staff and great location It feels like I'm staying with friends whenever I stay at this property. Clean, comfortable and safe, close to everything, and most rooms have a great view. July 17, 2014
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