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Rated 4.2 out of 5 by 235 reviewers.
Rated 1.0 out of 5.0 by Not recommended. Hotel staff gave different answers regarding policies, amenities, hours of restaurant, did not know local restaurants, did not know parking options around the area. Parking ramp was falling down. Very usafe. August 23, 2014
Rated 5.0 out of 5.0 by Great place to stay Good place to stay within walking distance to casino. A lot of places to eat in the area. Not too far from galena. August 22, 2014
Rated 5.0 out of 5.0 by Dubuque, Great Place to visit Staff were very welcoming and helpful. The hotel has a terrific location, right in the centre of town. I would recommend this hotel. August 22, 2014
Rated 5.0 out of 5.0 by Great hotel! Great hotel, loved that the room had a fridge, microwave, extra blanket August 18, 2014
Rated 5.0 out of 5.0 by great hotel in a walkable neighborhood - you won't need your car. August 18, 2014
Rated 4.0 out of 5.0 by Good Value and great service You will need to book through the holiday Inn website to get the best room rate. the overall experience of my stay is very positive. The front staff were very friendly and the room was nice but it could have been better. It provided free parking and free coffee in the morning in the lobby (or you could brew your own coffee/tea in your room). The check out process was relatively easy, simply return your room cards and you would be all set to go. (less than 1 minute) The only negative that I have is the wireless internet speed was a little slow, but it was good enough for me to browse the internet. Overall, I would pick this hotel again. August 15, 2014
Rated 5.0 out of 5.0 by Vice President Great value with a superb location. Would recommend this to anyone visiting Dubuque! August 14, 2014
Rated 2.0 out of 5.0 by Rude Desk staff untrained/incompetent.................................................................................................................................................................................................................................... August 13, 2014
Rated 5.0 out of 5.0 by Nice/Decent Hotel We only stayed one night on the 5th floor in a room with a Whirlpool (only room available last minute). I liked that you could only access the elevator to the 5th floor via your key card. Rooms were clean and bed was fairly comfortable. We never would or intended to use the whirlpool. There is that "eeww" factor of multilple strangers using it. Just not our thing! The staff was very friendly and Jason in the bar/restaurant was awesome! As well, as another gal, but I cannot remember her name.. Jason called a taxi for us for our dinner reservations at Timmerman's Supper Club, since he did not recommend taking the chance of losing our parking spot in an overcrowded hotel. He also reminded us of the time we needed to get moving to meet the taxi outside. Had great fun talking with him! We would consider staying there again, if no rooms are available in Galena. August 13, 2014
Rated 4.0 out of 5.0 by Comfortable Beds Comfortable Beds and Good Television Service, Pillows were a little Large, could have choice of smaller ones. Room was narrow of Handicap Walker. August 12, 2014
Rated 5.0 out of 5.0 by Good Value Nice Staff, good value for the money, clean hotel. August 12, 2014
Rated 5.0 out of 5.0 by "Rest-Assured" at Holiday inn! From Check-in to check-out, staff was polite and efficient; Great room, amenities and location. Room was quiet, clean, and bed was very COMFY! What a "deal"-You can't beat it! August 12, 2014
Rated 4.0 out of 5.0 by Location We enjoyed the location near restaurants and the beautiful old buildings in downtown Dubuque, IA. Nice quiet room. August 11, 2014
Rated 4.0 out of 5.0 by Good bang for the buck Yes, the rooms are a little dated, but I didn't travel to this area to sit around and stare at the curtains and furniture. The bed was very comfortable, and I slept like a rock with the shades pulled and the air conditioning blasting. Hotel staff was very friendly. I have stayed here in the past and will continue to do so whenever I am in town. August 11, 2014
Rated 1.0 out of 5.0 by Not my best stay Room was dirty, garbage underneath the bed skirt and sink and tub appeared to have lots of residue on it. Our room smelled really bad, some fishy odor coming from somewhere. Asked for a cab in a hurry receptionist told us to wait for the shuttle. We were in a hurry asked 4 times for cab finally got one arranged. Left as early as we could the next morning. Location was great for why we were in town but was the only bright spot. August 6, 2014
Rated 5.0 out of 5.0 by Pet friendly Great location. Close to everything you want to see. The hotel was very accommodating. I needed to be pet friendly and it worked out very well. The room was great convenient super clean. The staff was friendly & helpful. I would stay again and recommend to others. August 6, 2014
Rated 2.0 out of 5.0 by Not positive Stayed here as I was passing through Dubuque on a motorcycle trip. This was by far the worse motel we stayed in on a 5 night trip. The staff was very rude and not friendly at least in terms of front desk. The staff in the bar area was fine to deal with though. The rooms were not very clean and the overall cleanliness of the motel was rather poor. Dirty windows and just an overall unkempt appearance. As far as sleeping conditions, I slept fine though so I guess that is ok. There are some good restaurants walking distance too. August 6, 2014
Rated 5.0 out of 5.0 by Excellent This Hotel is fantastic for my Business travel needs...I wish more Holiday Inn locations would participate in Corporate Lodging-CLC and provide this level of value. If they did, I would stay in Holiday Inns exclusively for my 90-100 hotel nights per year in my territory of business travel! This Hotel is my absolute favorite of my 25 years of business travel. August 5, 2014
Rated 5.0 out of 5.0 by Good hotel in a good location Dubuque is a nice clean city with good views, and the Holiday Inn fits in with that. We would stay there again. August 3, 2014
Rated 1.0 out of 5.0 by hot tub Old and uncomfortable, tv remote was not in good working order and there was no breakfast provided that we were aware of.Bed and room were clean and the shower was very small. July 31, 2014
Rated 5.0 out of 5.0 by Great Stay, Great Value Very nice, clean and attentive staff. Close to waterfront and major highways. Room price was very competitive July 31, 2014
Rated 5.0 out of 5.0 by Great Location Hotel is located close to downtown area. Very clean and beds were comfortable. About my only complaint was the lighting in the bathroom was not the best. Room was quiet and the hotel did not have any type of smoke smell in the hallways or the rooms. July 30, 2014
Rated 5.0 out of 5.0 by Awesome stay! I ask one of the hotel staff to walk me to my car because I had forgotten a bag in my car. It was quite late and being by myself I felt much safer with an escort to my car. Thank you very much! July 29, 2014
Rated 5.0 out of 5.0 by Comfortable room Beds are very comfortable and pillows are so comfortable and you get one firm and one soft. I like that! Easy to fall asleep, July 29, 2014
Rated 5.0 out of 5.0 by Gem by the river Great place to stay. Nice location. Friendly and professional staff. Clean, quite, rooms with comfortable beds. Excellent view of the mighty Mississippi from my window. Able to walk around the building and down the block without worry. Staff was very attentive to my needs. July 28, 2014
Rated 5.0 out of 5.0 by Exceptional place to stay. The ease of check-in ,the comfort of the room,the helpfullness of the satff,housekeeping was great .The restaurant and bar was fantastic.I would highly reccomend it to anyone traveling through Dubuque,Ia. the price of the room was one of the best around.It was in a good location for the ease of getting around town it was great.I am looking forward to staying there again. I would highly recommend it to anyone. July 28, 2014
Rated 5.0 out of 5.0 by Comfortable and clean Checkin was quick and efficient. Parking was convenient although the garage entry was being worked on. Room was large and clean. Pool was very small but enough to relax in. Location to downtown Dubuque excellent. July 28, 2014
Rated 5.0 out of 5.0 by Comfortable place to stay Provided a comfortable place to stay for an overnight visit. Rooms was adequate with nice desk for work space and comfortable beds. Hotel staff were friendly and welcoming upon arrival and efficient when we checked out. Parking convenient and accessible to hotel entrance. July 28, 2014
Rated 5.0 out of 5.0 by Great location We have stayed here on several occasions over the years for both business and pleasure and have always been pleased with the quality of the rooms and service. The rooms are always clean and we have always been able to have a relaxing and comfortable stay whether it was during the week or on a weekend. July 28, 2014
Rated 5.0 out of 5.0 by Clean and comfortable. Excellent internet, clean and comfortable rooms. I really enjoyed the mixer the night we arrived. Convenient to restaurants and other walking destinations. Would highly recommend this hotel. July 27, 2014
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